Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
21
21
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Registered Nurse
Moses Cone Health System High Point Med Center ED
High Point, NC
03.2023 - 09.2023
Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
Maintained quality care and comfort for patients with heart failure, pulmonary hypertension, and other conditions.
Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
Provided direct patient care, stabilized patients, and determined next course of action.
Updated patient charts with data such as medications to keep records current and support accurate treatments.
Contributed substantially to successful department JCAHO accreditation by consistently operating to highest standards of care.
Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
Implemented medication and IV administration, catheter insertion, and airway management.
Administered medications via oral, IV, and intramuscular injections and monitored responses.
Collected blood, tissue, and other laboratory specimens and prepared for lab testing.
Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
Clinical Manager
BAYADA HOME HEALTH
Thomasville, NC
03.2021 - 12.2022
Supervise, monitor, and ensure competencies and performance of an assigned home health care team and assure delivery of quality home health services
Provide ongoing case management of all patients assuring an accurate evaluation and treatment plan
Provide clinical oversight for home health patients within assigned team
Review electronically submitted documentation and prove feedback to clinicians regarding deficiencies or OASIS correction to ensure the medical records reflect compliance with medical necessity, homebound status, visit utilization supported by individual patient assessment/documentation support and transition to discharge planning
Review and approval of Plan of Care (485) within Electronic Medical Record System
Maintain ongoing communication regarding patient care with physicians, referral sources, caregivers, patients, community management and associates to facilitate coordination of care
Serve as an educator and mentor for assigned home health care team regarding home health documentation, including addressing deficiencies in OASIS inconsistencies, clinical standards of care and compliance
Assist with orientation for home health associates
Registered Nurse/Charge Nurse
CONE HEALTH
Greensboro, NC
08.2016 - 03.2021
Monitor, record, and report symptoms or changes in patients' conditions
Perform National Institute of Stroke Scale
Maintain accurate, detailed reports and records
Expert use of EPIC electronic medical record
Order, interpret, and evaluate diagnostic tests to identify and assess patient condition
Some experience with reading CT scans, MRI, echocardiogram, ECG, and doppler studies
Direct or supervise less-skilled nursing or healthcare personnel
Trained new graduate nurses and new hires
Supervise the neurological progressive unit as the Charge Nurse
Consult and coordinate with healthcare team members to assess, plan, implement, or evaluate patient care plans
Instruct individuals, families, or other groups on topics such as health education, disease prevention, or lifestyle changes and develop health improvement programs and individualized care planning.
Registered Nurse
SELECT SPECIALTY HOSPITAL
Greensboro, NC
10.2015 - 07.2016
Monitor patients for changes in status and indications of conditions such as sepsis or shock and institute appropriate interventions
Assess patients' pain levels and sedation requirements
Assist with sedation procedures at bedside such as tracheostomies
Set up and monitor medical equipment and devices such as cardiac monitors, mechanical ventilators and alarms, oxygen delivery devices, transducers, and pressure lines
Prioritize nursing care for assigned critically ill patients based on assessment data and identified needs
Advocate for patients' and families' needs or provide emotional support for patients and their families
Provide palliative consultations
Collaborate with other health care professionals to develop and revise treatment plans based on identified needs and assessment data such as physicians, physician's assistants, physical, occupational, and speech therapists, pharmacists, and dieticians.
Field Nurse
Advanced Home Care
High Point, NC
11.2013 - 10.2015
Record patients' medical information and vital signs
Proficient use of OASIS forms
Modify patient treatment plans as indicated by patients' responses and conditions
Assess the needs of individuals, families, or communities, including assessment of individuals' home or work environments, to identify potential health or safety problems
Focus on wound care, wound healing, medication administration including but not limited to intramuscular injections and IV infusions, and medication efficacy monitoring
Telemedical equipment knowledge and support provided to community use of this technology
Health and wellness teaching provided to patients with new diagnoses and their caregivers on disease process, diet, exercise and maintaining a healthy lifestyle.
Educated patients and caregivers on disease processes, medications, plans of care and individualized treatment plans.
Managed activities from clinic initiation to termination.
Reviewed all medicines to identify possible adverse reactions, significant side effects, drug allergies and contraindicated medications.
Established realistic, measurable and observable goals consistent with patients' diagnosis.
Complied with applicable legal requirements for HIPAA and documentation standards.
Administered effective nursing care to ill, injured, convalescent and disabled patients.
Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
Determined and addresses individual home care needs by completing detailed assessments and reviewing documentation.
Telephonic Triage Nurse
GREENSBORO WOMEN'S HEALTH CARE
Greensboro, NC
08.2009 - 02.2013
Instruct individuals and families on topics such as health education, disease prevention, or lab results and refer to appropriate follow up care when necessary
Refer patients to specialized health resources or community agencies furnishing assistance
Answered gynecological questions over the phone at the detailed request of four providers
Provided emotional support to all age groups of women.
Registered Nurse
HIGH POINT GASTROENTEROLOGY
High Point, NC
01.2007 - 08.2009
Monitor, record, and report symptoms or changes in patients' conditions before and after sedation procedures of endoscopy and colonoscopy
Instruct individuals, families, or other groups post-procedure on topics such as health education, disease prevention, and triaged questions to physicians
Prepare rooms, sterile instruments, equipment, or supplies and ensure that stock of supplies is maintained in both procedure rooms and recovery rooms
Inform physician of patient's condition during conscious sedation
Administer local, inhalation, intravenous, or other sedatives and reversal agents
Assisted physician in the retrieval of biopsy specimens in a variety of forms.
Education
Master of Science - Leadership and Management
WESTERN GOVERNORS UNIVERSITY
Salt Lake City, UT
09.2018 - 05.2020
Bachelor of the Science of Nursing - Information Technology
AMERICAN SENTINEL UNIVERSITY
08.2017 - 05.2019
Skills
Microsoft Office, Charts, Graphs, Metrics, and Trendsundefined
Certification
Progressive Care Certified Nurse
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Registered Nurse
Moses Cone Health System High Point Med Center ED
03.2023 - 09.2023
Progressive Care Certified Nurse
06-2021
Clinical Manager
BAYADA HOME HEALTH
03.2021 - 12.2022
Master of Science - Leadership and Management
WESTERN GOVERNORS UNIVERSITY
09.2018 - 05.2020
Bachelor of the Science of Nursing - Information Technology
AMERICAN SENTINEL UNIVERSITY
08.2017 - 05.2019
Registered Nurse/Charge Nurse
CONE HEALTH
08.2016 - 03.2021
Registered Nurse
SELECT SPECIALTY HOSPITAL
10.2015 - 07.2016
Field Nurse
Advanced Home Care
11.2013 - 10.2015
Telephonic Triage Nurse
GREENSBORO WOMEN'S HEALTH CARE
08.2009 - 02.2013
Registered Nurse
HIGH POINT GASTROENTEROLOGY
01.2007 - 08.2009
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