Heather Hunter

Owner/Operator

Circa Reatsurant

10.2007 - Current

Oversaw daily operations to maintain efficient service delivery.
Developed and implemented menu items based on seasonal ingredients and customer preferences.
Trained and mentored staff on best practices for food preparation and customer engagement.
Oversaw inventory management to minimize waste and optimize supply chain efficiency.
Enhanced marketing strategies to increase restaurant visibility and attract new clientele.
Established strong relationships with local suppliers to secure high-quality ingredients at competitive prices.
Analyzed customer feedback to drive continuous improvements in service quality and dining experience.
Implemented cost control measures that improved profitability while maintaining product quality standards.
Managed day-to-day business operations.
Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
Increased customer satisfaction by providing high-quality services and timely communication.
Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
Consulted with customers to assess needs and propose optimal solutions.
Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
Developed business plan, processes and procedures to provide superior Product or Service to customers.
Cultivated a positive work environment, leading to higher employee retention rates and overall job satisfaction.
Evaluated company performance against objectives, adjusting strategies as needed to achieve desired results.
Negotiated contracts with vendors to secure favorable terms for the business.
Trained and motivated employees to perform daily business functions.
Implemented effective financial management practices, improving cash flow and profitability.
Assessed income and expenses and adapted plans to improve profit levels.