Summary
Overview
Work History
Education
Skills
Selected Enterprise Impact
Functional Breadth
Notes
Contact Information
Personal Information
Core Expertise
Executive Profile - Summary
Timeline
Generic

Heather Hutchison

Memphis,TN

Summary

Senior Human Capital and Enterprise Strategy Leader with extensive experience in strategic workforce planning, organizational effectiveness, and talent management. Directed workforce strategies supporting approximately 300,000 personnel and enterprise requirements across 3,600 organizations. Delivered impactful solutions through deep analysis, complex problem-solving, and effective team leadership.

Overview

17
17
years of professional experience

Work History

Deputy, Shore Manpower Requirements / Former Department Head

NAVY MANPOWER ANALYSIS CENTER (NAVMAC)
01.2025 - Current
  • Senior leader in an enterprise workforce organization supporting approximately 3,600 shore organizations and 450,000 workforce requirements.
  • Directed four branches across three geographic locations and approximately 130 personnel as deputy and previously as Department Head, enhancing workforce management.
  • Led analytical efforts covering more than 60,000 workforce requirements and advised senior leaders on staffing models, organizational structure, workload validation, and resource implications affecting billet funding and manning decisions.
  • Directed workforce planning, organizational analysis, study prioritization, stakeholder engagement, travel/resource decisions, and a three-year study strategy while serving as Department Head; approved study plans and coordinated interventions with organizations undergoing realignment.
  • Established AI-enabled modernization and process standardization as departmental priorities, directing teams to identify and implement efficiencies that reduced analytical production cycle time by approximately 30% and increased coverage.
  • Advanced a shift toward functional-area studies and staffing-standard baselines by identifying common mission and workload patterns across organizations, reducing unnecessary variability and creating more scalable approaches to workforce requirements determination.
  • Advised senior leaders on organizational realignments, including Maritime Operations Center and regional maintenance workforce efforts; identified critical modeling assumptions that risked understating legitimate workload and developed alternative approaches to maintain decision integrity.
  • Built cross-functional analytical teams for complex organizations outside traditional shore/operational boundaries, integrating expertise across multiple internal codes to enhance study quality and defensibility.

Head, Enlisted Personnel Distribution Support

NAVY PERSONNEL COMMAND (PERS-4013)
01.2023 - 01.2025
  • Led enterprise workforce analytics and decision support for approximately 290,000–302,000 enlisted personnel across roughly 4,000 organizations and approximately 120,000 annual personnel transactions.
  • Led a 15-person analytical branch and served as military deputy within a broader organization of approximately 80 military and civilian personnel.
  • Managed prioritization of billets and requisitions during talent-marketplace cycles, coordinating with Fleet stakeholders to identify mission-critical requirements and balance operational demand with equitable workforce distribution.
  • Directed enterprise reporting and analysis of workforce fit, fill, vacancies, personnel movement, and gaps at sea; interpreted emerging trends, challenged questionable conclusions, and defended data integrity for senior-level decisions.
  • Identified retention patterns through demographic and separation analysis and repeatedly advocated direct outreach to qualified personnel approaching separation; the resulting targeted intervention retained approximately 40% of the eligible population engaged.
  • Advised senior Navy leadership and Fleet stakeholders on workforce trends, distribution risks, and policy consequences; analytical products informed decisions for senior Department of the Navy and congressional contexts.
  • Designed and directed a revised senior enlisted optimization approach affecting tens of thousands of E7–E9 personnel, shifting decision authority toward local commands, intermediate leadership, and regions before geographic reassignment was considered.
  • The revised optimization approach enabled redistribution of more than 3,000 personnel within no-cost PCS regions and generated more than $90M in PCS cost avoidance; the final round required no geographic relocations and the optimization effort was subsequently sunset.
  • Facilitated hiring actions and personnel management initiatives while serving as military deputy across four branches and multiple teams.

Executive Officer, Enlisted Staff / Deputy Executive Assistant to Commander, Navy Personnel Command

NAVY PERSONNEL COMMAND
01.2020 - 01.2023
  • Led executive operations for the two-star Commander, Navy Personnel Command / Deputy Chief of Naval Personnel, overseeing daily organizational execution, executive information flow, and high-priority personnel matters across an organization of approximately 1,500 personnel.
  • Managed executive operations and organizational accountability for 1,200 personnel, coordinating high-priority actions, reporting, and resolution of escalated issues to enable timely senior leadership decisions.
  • Functioned as a primary integration point between senior leadership and organizational departments, reviewing and reframing briefs, recommendations, talking points, and decision materials to enhance accuracy, relevance, and alignment with executive priorities.
  • Developed and maintained executive dashboard consolidating emerging issues and leadership priorities, enhancing senior-leader situational awareness and readiness.
  • Served as a primary integration point between senior leadership and organizational departments, reviewing and reframing briefs, recommendations, talking points, and decision materials to improve accuracy, relevance, and alignment with executive priorities.
  • Exercised HR leadership across recruiting, retention, and performance management, focusing on escalated issues requiring executive attention to ensure organizational effectiveness.
  • Planned and executed high-visibility command events and rapidly emerging requirements involving multiple senior leaders, frequently serving as the point person for last-minute operational problems and executive-level information requests.

Deputy N1, Manpower & Personnel Operations

U.S. FIFTH FLEET
01.2019 - 01.2020
  • Led manpower, workforce planning, personnel operations, and resource planning supporting approximately 800 personnel across a complex Middle East operating environment.
  • Led 30 personnel across three divisions, coordinating with senior military, government, and international stakeholders to ensure operational alignment and mission success.
  • Managed workforce requirements, manning initiatives, hiring actions, and multi-year Program Objective Memorandum (POM) budget submissions, integrating personnel and resource requirements to support future operational needs.
  • Designed and implemented a COVID-era personnel movement and force-tracking framework that enabled controlled resumption of overseas military and dependent transportation while maintaining workforce continuity amid international travel, health, security, and country-clearance restrictions.
  • Built and led a specialized five-person personnel operations capability that processed more than 2,000 exceptions to policy and managed force movement, replacement constraints, and personnel accountability across the theater during rapidly changing pandemic restrictions.
  • Developed a flight-tracking and personnel movement protocol subsequently adopted for broader Navy overseas travel and housing operations, establishing a repeatable approach for moving personnel through constrained international environments.
  • Assessed workforce continuity risks during the pandemic and advised on retaining personnel until replacements arrived.
  • Developed the personnel/logistics framework for the Navy's first bubble-to-bubble transfer of personnel and a plan to resume air transportation for military members and dependents while limiting exposure and containing spread in Bahrain.

Cybersecurity Workforce Development / Executive Assistant to Deputy Director, Navy Cybersecurity

OFFICE OF THE CHIEF OF NAVAL OPERATIONS (OPNAV)
01.2018 - 01.2019
  • Supported enterprise cybersecurity workforce strategy and executive operations for senior Navy cyber leadership, coordinating across Navy, Department of Defense, intelligence, federal-agency, and national-security stakeholders.
  • Identified compensation strategy as root cause of civilian cybersecurity attraction and retention challenges; challenged national-average benchmarking, recommended localized labor-market analysis, and contributed to increased competitiveness and improved retention.
  • Managed executive operations and staff coordination for the Deputy Director of Navy Cybersecurity, integrating priorities across functional teams and coordinating high-level meetings, travel, global speaking engagements, and executive interactions.
  • Supported cybersecurity workforce development, training initiatives, resource planning, POM submissions, organizational requirements, and personnel matters within a complex national-security environment.
  • Coordinated with Navy cyber leadership, NAVIFOR, U.S. Tenth Fleet, U.S. Cyber Command, NSA, senior Navy leadership, and federal stakeholders on cybersecurity matters, including support for White House engagements.
  • Planned and executed two senior-level cybersecurity symposiums for approximately 200 participants, coordinating executive stakeholders, speakers, logistics, and cross-organizational participation with limited lead time and resources.
  • Managed executive travel-related ethics reviews, protecting leadership decision capacity through disciplined calendar, meeting, and staff-management practices.

Deputy Director, Military Personnel

U.S. NAVAL WAR COLLEGE
01.2016 - 01.2018
  • Led military personnel and workforce programs supporting approximately 1,800 students, staff, and contractors, with responsibility spanning workforce planning, staffing, employee programs, training, onboarding, equal opportunity, and travel operations.
  • Led 15 personnel in military personnel and travel functions, enhancing team coordination and operational effectiveness.
  • Led approximately 15 personnel across military personnel and travel functions.
  • Redesigned the command's annual workforce training model, replacing approximately six hours of individual computer-based requirements with a 45-minute instructor-led program and saving thousands of workforce hours annually while maintaining required training compliance.
  • Conducted organizational and workforce analysis of regional professor workforce, assessing structure and labor-market competitiveness to inform competitive compensation strategies.
  • Conducted organizational and workforce analysis of the regional professor workforce, evaluating structure and labor-market competitiveness to support development of a more competitive compensation approach.
  • Managed command travel office, advising senior leadership on personnel, workforce, organizational, and employee-program matters to align with strategic objectives.

Reserve Programs Instructor / Workforce Development Leader

NAVY SUPPLY CORPS SCHOOL
01.2013 - 01.2016
  • Managed Reserve curriculum and end-to-end onboarding and training progression, developing lesson plans and delivering classroom and distance-learning instruction across logistics, retail operations management, financial/disbursing management, postal operations, leadership, and ethics.
  • Managed Reserve curriculum and onboarding progression, developing lesson plans and delivering instruction in logistics, retail operations management, financial/disbursing management, postal operations, leadership, and ethics.
  • Instructed postal operations and led multiple logistics and management classes, actively contributing to leadership panels and professional-development programs.
  • Designed and adapted curriculum to address differing learning needs and improve student comprehension using multiple delivery methods.
  • Onboarded and tracked Reserve personnel through initial training and progression to operational assignment.
  • Facilitated onboarding and monitored Reserve personnel during initial training to ensure readiness for operational assignments.

Supply Chain & Logistics Officer

USS FRANK CABLE (AS-40)
01.2011 - 01.2013
  • Led global supply chain, logistics, procurement, transportation, hazardous-material, postal, retail, and financial operations supporting submarine maintenance and mission readiness from Guam across multiple operational theaters.
  • Directed procurement, inventory, and repair-parts support for 13 submarines directly and up to approximately 24 across broader operations, managing mission-critical material flows and an inventory/order portfolio approaching $100M.
  • Managed multimillion-dollar transportation and distribution operations for material moving into and out of Guam, identifying customs and routing bottlenecks and redesigning shipping practices around international routes and holiday constraints to reduce delays affecting vessel maintenance.
  • Managed multimillion-dollar transportation and distribution operations for material into and out of Guam, identifying customs and routing bottlenecks, redesigning shipping practices around international routes and holiday constraints to minimize delays impacting vessel maintenance.
  • Managed hazardous-material and postal operations across multiple locations, including all inbound and outbound material movement associated with USS Frank Cable operations.
  • Oversaw hazardous-material and postal operations at multiple locations, managing all inbound and outbound material movement for USS Frank Cable operations.
  • Led a combined military/civilian workforce of approximately 30 personnel.
  • Created a method to track voter-registration materials through postal tracking systems, adopted more broadly across the Navy.

Supply Corps Officer

U.S. NAVY SUPPLY CORPS
01.2010 - 01.2011
  • Managed supply chain operations for naval logistics and material distribution.
  • Coordinated procurement activities to ensure timely delivery of essential supplies.
  • Oversaw inventory management processes to maintain optimal stock levels.
  • Completed professional qualification and foundational training in Navy supply, logistics, financial management, procurement, and operational support to enhance operational readiness.

Education

M.S. - Human Resources Development

Villanova University

B.B.A. - Management

University of Memphis
Memphis, TN

Skills

  • Strategic Workforce Planning
  • Workforce Transformation
  • Workforce Analytics
  • Organizational Effectiveness
  • Organizational Design
  • Human Capital Strategy
  • Talent Management
  • Compensation & Retention Strategy
  • Resource & POM Planning
  • Executive Decision Support
  • Data integrity
  • Change Management
  • Process Improvement
  • Process standardization
  • Workforce planning
  • Organizational analysis
  • Performance metrics
  • Crisis Operations
  • Global Supply Chain & Logistics
  • Enterprise Operations
  • Analytical thinking
  • Problem solving
  • Decision-making
  • Team leadership
  • Effective communication
  • Team collaboration
  • Meetings and presentations
  • Training and mentoring
  • Executive briefing
  • Multitasking and organization
  • Investigation techniques
  • Risk assessment
  • Report writing
  • Cultural awareness
  • Witness interviewing
  • Stress management
  • Ethical judgment
  • Verbal de-escalation
  • Conflict resolution
  • Emergency response
  • Victim assistance
  • Safety protocols
  • Training and mentoring
  • Ethical judgment
  • Verbal de-escalation
  • Staff oversight
  • Decision-making

Selected Enterprise Impact

  • $90M+ PCS Cost Avoidance, Designed and directed a revised approach to a Navy-wide senior enlisted workforce redistribution effort, enabling more than 3,000 personnel actions within no-cost geographic regions while preserving operational requirements and reducing unnecessary family disruption.
  • ~30% Faster Analytical Production, Established AI-enabled process modernization and standardization as departmental priorities; directed teams to identify and implement workflow improvements that reduced production cycle time by approximately 30% while increasing analytical coverage.
  • Enterprise Workforce Strategy, Led workforce planning, analytics, organizational design, and executive decision support across enterprises encompassing approximately 300,000 personnel, 450,000 workforce requirements, thousands of organizations, and 120,000 annual personnel transactions.
  • Cyber Talent Retention, Diagnosed compensation benchmarking as a root cause of civilian cybersecurity attraction and retention challenges; recommended localized labor-market analysis rather than national-average benchmarking, contributing to more competitive pay and improved retention.
  • Crisis Workforce Operations, Designed and implemented personnel movement, force-tracking, and continuity mechanisms during COVID-19 restrictions in the Middle East, including a specialized team that processed more than 2,000 exceptions to policy.

Functional Breadth

  • $90M+ PCS Cost Avoidance, Designed and directed a revised approach to a Navy-wide senior enlisted workforce redistribution effort, enabling more than 3,000 personnel actions within no-cost geographic regions while preserving operational requirements and reducing unnecessary family disruption.
  • ~30% Faster Analytical Production, Established AI-enabled process modernization and standardization as departmental priorities; directed teams to identify and implement workflow improvements that reduced production cycle time by approximately 30% while increasing analytical coverage.
  • Enterprise Workforce Strategy, Led workforce planning, analytics, organizational design, and executive decision support across enterprises encompassing approximately 300,000 personnel, 450,000 workforce requirements, thousands of organizations, and 120,000 annual personnel transactions.
  • Cyber Talent Retention, Diagnosed compensation benchmarking as a root cause of civilian cybersecurity attraction and retention challenges; recommended localized labor-market analysis rather than national-average benchmarking, contributing to more competitive pay and improved retention.
  • Crisis Workforce Operations, Designed and implemented personnel movement, force-tracking, and continuity mechanisms during COVID-19 restrictions in the Middle East, including a specialized team that processed more than 2,000 exceptions to policy.

Notes

  • $90M+ PCS Cost Avoidance, Designed and directed a revised approach to a Navy-wide senior enlisted workforce redistribution effort, enabling more than 3,000 personnel actions within no-cost geographic regions while preserving operational requirements and reducing unnecessary family disruption.
  • ~30% Faster Analytical Production, Established AI-enabled process modernization and standardization as departmental priorities; directed teams to identify and implement workflow improvements that reduced production cycle time by approximately 30% while increasing analytical coverage.
  • Enterprise Workforce Strategy, Led workforce planning, analytics, organizational design, and executive decision support across enterprises encompassing approximately 300,000 personnel, 450,000 workforce requirements, thousands of organizations, and 120,000 annual personnel transactions.
  • Cyber Talent Retention, Diagnosed compensation benchmarking as a root cause of civilian cybersecurity attraction and retention challenges; recommended localized labor-market analysis rather than national-average benchmarking, contributing to more competitive pay and improved retention.
  • Crisis Workforce Operations, Designed and implemented personnel movement, force-tracking, and continuity mechanisms during COVID-19 restrictions in the Middle East, including a specialized team that processed more than 2,000 exceptions to policy.

Contact Information

  • $90M+ PCS Cost Avoidance, Designed and directed a revised approach to a Navy-wide senior enlisted workforce redistribution effort, enabling more than 3,000 personnel actions within no-cost geographic regions while preserving operational requirements and reducing unnecessary family disruption.
  • ~30% Faster Analytical Production, Established AI-enabled process modernization and standardization as departmental priorities; directed teams to identify and implement workflow improvements that reduced production cycle time by approximately 30% while increasing analytical coverage.
  • Enterprise Workforce Strategy, Led workforce planning, analytics, organizational design, and executive decision support across enterprises encompassing approximately 300,000 personnel, 450,000 workforce requirements, thousands of organizations, and 120,000 annual personnel transactions.
  • Cyber Talent Retention, Diagnosed compensation benchmarking as a root cause of civilian cybersecurity attraction and retention challenges; recommended localized labor-market analysis rather than national-average benchmarking, contributing to more competitive pay and improved retention.
  • Crisis Workforce Operations, Designed and implemented personnel movement, force-tracking, and continuity mechanisms during COVID-19 restrictions in the Middle East, including a specialized team that processed more than 2,000 exceptions to policy.

Personal Information

Title: Human Capital & Enterprise Strategy Leader

Core Expertise

  • $90M+ PCS Cost Avoidance, Designed and directed a revised approach to a Navy-wide senior enlisted workforce redistribution effort, enabling more than 3,000 personnel actions within no-cost geographic regions while preserving operational requirements and reducing unnecessary family disruption.
  • ~30% Faster Analytical Production, Established AI-enabled process modernization and standardization as departmental priorities; directed teams to identify and implement workflow improvements that reduced production cycle time by approximately 30% while increasing analytical coverage.
  • Enterprise Workforce Strategy, Led workforce planning, analytics, organizational design, and executive decision support across enterprises encompassing approximately 300,000 personnel, 450,000 workforce requirements, thousands of organizations, and 120,000 annual personnel transactions.
  • Cyber Talent Retention, Diagnosed compensation benchmarking as a root cause of civilian cybersecurity attraction and retention challenges; recommended localized labor-market analysis rather than national-average benchmarking, contributing to more competitive pay and improved retention.
  • Crisis Workforce Operations, Designed and implemented personnel movement, force-tracking, and continuity mechanisms during COVID-19 restrictions in the Middle East, including a specialized team that processed more than 2,000 exceptions to policy.

Executive Profile - Summary

  • $90M+ PCS Cost Avoidance, Designed and directed a revised approach to a Navy-wide senior enlisted workforce redistribution effort, enabling more than 3,000 personnel actions within no-cost geographic regions while preserving operational requirements and reducing unnecessary family disruption.
  • ~30% Faster Analytical Production, Established AI-enabled process modernization and standardization as departmental priorities; directed teams to identify and implement workflow improvements that reduced production cycle time by approximately 30% while increasing analytical coverage.
  • Enterprise Workforce Strategy, Led workforce planning, analytics, organizational design, and executive decision support across enterprises encompassing approximately 300,000 personnel, 450,000 workforce requirements, thousands of organizations, and 120,000 annual personnel transactions.
  • Cyber Talent Retention, Diagnosed compensation benchmarking as a root cause of civilian cybersecurity attraction and retention challenges; recommended localized labor-market analysis rather than national-average benchmarking, contributing to more competitive pay and improved retention.
  • Crisis Workforce Operations, Designed and implemented personnel movement, force-tracking, and continuity mechanisms during COVID-19 restrictions in the Middle East, including a specialized team that processed more than 2,000 exceptions to policy.

Timeline

Deputy, Shore Manpower Requirements / Former Department Head

NAVY MANPOWER ANALYSIS CENTER (NAVMAC)
01.2025 - Current

Head, Enlisted Personnel Distribution Support

NAVY PERSONNEL COMMAND (PERS-4013)
01.2023 - 01.2025

Executive Officer, Enlisted Staff / Deputy Executive Assistant to Commander, Navy Personnel Command

NAVY PERSONNEL COMMAND
01.2020 - 01.2023

Deputy N1, Manpower & Personnel Operations

U.S. FIFTH FLEET
01.2019 - 01.2020

Cybersecurity Workforce Development / Executive Assistant to Deputy Director, Navy Cybersecurity

OFFICE OF THE CHIEF OF NAVAL OPERATIONS (OPNAV)
01.2018 - 01.2019

Deputy Director, Military Personnel

U.S. NAVAL WAR COLLEGE
01.2016 - 01.2018

Reserve Programs Instructor / Workforce Development Leader

NAVY SUPPLY CORPS SCHOOL
01.2013 - 01.2016

Supply Chain & Logistics Officer

USS FRANK CABLE (AS-40)
01.2011 - 01.2013

Supply Corps Officer

U.S. NAVY SUPPLY CORPS
01.2010 - 01.2011

M.S. - Human Resources Development

Villanova University

B.B.A. - Management

University of Memphis
Heather Hutchison