Summary
Overview
Work History
Education
Skills
Timeline
Generic

Heather Hyberger

Fargo,ND

Summary

Dynamic professional with a strong background in customer service and quality assurance, notably at American Color Imaging. Proven ability to enhance team efficiency and uphold high standards of cleanliness and organization. Skilled in multitasking and attention to detail, consistently ensuring satisfaction and compliance in fast-paced environments.

Overview

17
17
years of professional experience

Work History

Final Inspection

American Color Imaging
09.2017 - 06.2025
  • Reduced rework costs by promptly identifying and addressing non-conformance issues during the final inspection stage.
  • Participated in root cause analysis investigations, collaborating with team members to identify and resolve issues that led to non-conformances during the final inspection process.
  • Conducted routine quality checks to verify conformance to established standards, minimizing product rejections during final inspection stages.

Housekeeper

Avera McKennan Hospital & University Health Center
06.2011 - 07.2014
  • Maintained cleanliness and sanitation standards in patient rooms and common areas.
  • Assisted with laundry services, ensuring timely processing of linens and garments.
  • Utilized cleaning equipment and supplies efficiently to uphold safety protocols.
  • Collaborated with healthcare staff to support infection control initiatives.

Production Floater

CINTAS, Professional Uniform and Facility Services
06.2015 - 04.2017

Handled large company uniforms, ensuring proper care and organization.

Housekeeper

Super 8 Hotel
04.2011 - 04.2012

Maintained cleanliness in guest rooms, shared spaces, and breakfast area.

Crew Member

Arbys Resturant
06.2008 - 05.2009
  • Delivered exceptional customer service by efficiently taking orders and ensuring satisfaction.
  • Operated kitchen equipment to prepare food items according to established standards.
  • Maintained cleanliness and organization of work stations, adhering to health and safety guidelines.
  • Collaborated with team members to optimize workflow during peak hours.

Education

GED - Basic Clerical

Quentin Burdick Job Corps
Minot, ND
07.1995

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Clear communication
  • Cash handling
  • Cleaning
  • Attention to detail
  • Customer engagement
  • Cleaning and sanitizing
  • Flexible schedule
  • Integrity and honesty
  • Basic math
  • Verbal and written communication
  • Food preparation

Timeline

Final Inspection

American Color Imaging
09.2017 - 06.2025

Production Floater

CINTAS, Professional Uniform and Facility Services
06.2015 - 04.2017

Housekeeper

Avera McKennan Hospital & University Health Center
06.2011 - 07.2014

Housekeeper

Super 8 Hotel
04.2011 - 04.2012

Crew Member

Arbys Resturant
06.2008 - 05.2009

GED - Basic Clerical

Quentin Burdick Job Corps
Heather Hyberger