HEATHER JACKSON
Bardstown,KY
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven ability to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Registered Nurse
Signature Healthcare Of Spencer County
10.2019 - Current
- Equipped patients with tools and knowledge needed for speedy and sustained recovery.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities to prevent further disability.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Informed patients and families of effective treatment options and at-home care strategies, enhancing long-term outcomes.
- Delivered outstanding care to patients with various diagnoses and managed care from treatment initiation through to completion.
- Taught patients how to improve lifestyle choices, dramatically reducing chance of symptom reoccurrence.
- Evaluated healthcare needs, goals for treatment and available resources of each patient and connected to optimal providers and care.
Emergency Room Registered Nurse
Flaget Memorial Hospital
04.2017 - Current
- Trained and mentored new RNs on best practices, hospital policies and standards of care
- Educated patients and families on treatment strategies and at-home care
- Treated patients using pharmacological and non-pharmacological treatment modalities to address various disorders, diseases and injuries
- Coordinated with clinical staff to keep patients updated and informed on care issues, including discharge delays, equipment inaccessibility and procedure postponements
- Maintained composure and efficiency during rapid response situation and emergency codes
- Treated patients suffering from chronic and acute medical concerns, including asthma, seizure disorders and pneumonia
- Maintained adequate unit supplies to meet expected patient demands
- Facilitated patient flow during emergency situations, directing evacuations, admissions and transfers
- Delivered direct patient care, including stabilizing patients and identifying treatment options
- Answered patient questions and provided take-home materials for further information
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders and communicating with ancillary departments.
Clinic Nurse
Family Allergy And Asthma
05.2021 - 01.2022
- Administered medications and topic treatments to address patient symptoms.
- Improved patient well-being by offering advice on preventive health measures.
- Educated patients, families and caregivers about conditions and treatments.
- Built meaningful relationships with patients and families for optimal care.
- Planned and implemented patient care to treat conditions or mitigate symptoms.
- Observed and assessed patients to identify concerning symptoms.
- Evaluated patient histories, complaints and current symptoms.
- Administered different therapies and medications in line with physician orders and treatment plan.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
Certified Nursing Assistant/ER Unit Secretary
Flaget Memorial Hospital
09.2008 - 04.2017
- Cleaned and prepared rooms between patients, using aseptic technique to prevent infections and cross-contamination
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care
- Assisted patients with mobility needs, including moving to and from beds, organizing wheel-chairs and preparing assistive devices
- Facilitated activities of daily living, including personal hygiene management, feeding and ambulation
- Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments
- Obtained biological specimens for ordered tests and prepared for laboratory transport
- Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
- Transported patients between rooms and appointments or testing locations
Certified Nursing Assistant/Unit Secretary
St Mary's And Elizabeth Hospital
05.2010 - 12.2013
- Assisted patients with mobility needs, including moving to and from beds, organizing wheel-chairs and preparing assistive devices
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care
- Facilitated activities of daily living, including personal hygiene management, feeding and ambulation
- Helped patients effectively manage routine bathing, grooming and other hygiene needs
- Supported ambulation and physical therapy needs by conducting planned exercise routines
- Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
- Oversaw and maintained patients' rooms, group living areas and nurse stations
- Checked patient vitals such as temperature, blood pressure and blood sugar to stay on top of symptoms and keep RNs informed of changes
- Transported patients between rooms and appointments or testing locations
Certified Nursing Assistant
Episcopal Church Home
09.2003 - 08.2008
- Supported ambulation and physical therapy needs by conducting planned exercise routines
- Helped patients effectively manage routine bathing, grooming and other hygiene needs
- Assisted patients with mobility needs, including moving to and from beds, organizing wheel-chairs and preparing assistive devices
- Facilitated activities of daily living, including personal hygiene management, feeding and ambulation
- Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals
- Transported patients between rooms and appointments or testing locations
- Checked patient vitals such as temperature, blood pressure and blood sugar to stay on top of symptoms and keep LPNs informed of changes
Certified Nursing Assistant
Meadows East Nursing Home
10.2001 - 09.2003
- Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals
- Transported patients between rooms and appointments or testing locations
- Assisted patients with mobility needs, including moving to and from beds, organizing wheel-chairs and preparing assistive devices
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy
Education
Associate of Science - Registered Nurse
Galen College of Nursing
Louisville, KY06.2001
Associate of Science - Registered Nurse
Galen College of Nursing
Louisville, KY04.2017
Skills
- Intravenous therapy
- Infection control and aseptic procedures
- Insulin medication assistance
- Emergency procedures
- Chest pain management
- Managing deadlines
- Direct patient care
- Medical evaluation
- Critical care
- Patient management
- Medication administration
- Patient evaluation
- Foley catheters
- Seizure management
- Charting and clinical documentation
- Documenting vitals
- Medication and IV administration
- Diabetes management
- McKesson
- Patient discharging
- General housekeeping
- Triage
- ER experience
- IV drug therapy management
- Patient advocacy
- SBAR communication
- Performing EKGs
Certification
- Advanced Cardiac Life Support (ACLS) Certification [2017-to present]
- PALS - Pediatric Advanced Life Support [2017-present]
- BLS CPR certified [2008-present]
- Registered Nurse in KY, ADN, License number 1153314 [May 2017-present]
- Trauma Nursing Core Course (TNCC) - [April 2022-present]
- NIH certified [2017-present]
Timeline
Clinic Nurse
Family Allergy And Asthma
05.2021 - 01.2022
Registered Nurse
Signature Healthcare Of Spencer County
10.2019 - Current
Emergency Room Registered Nurse
Flaget Memorial Hospital
04.2017 - Current
Certified Nursing Assistant/Unit Secretary
St Mary's And Elizabeth Hospital
05.2010 - 12.2013
Certified Nursing Assistant/ER Unit Secretary
Flaget Memorial Hospital
09.2008 - 04.2017
Certified Nursing Assistant
Episcopal Church Home
09.2003 - 08.2008
Certified Nursing Assistant
Meadows East Nursing Home
10.2001 - 09.2003
Associate of Science - Registered Nurse
Galen College of Nursing
Associate of Science - Registered Nurse
Galen College of Nursing