Heather Jameson
Palm Desert,CA
Summary
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
19
19
years of professional experience
Work History
Office Manager
PuroClean Services
10.2018 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained computer and physical filing systems.
- Updated reports, managed accounts, and generated reports for company database.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Managed office operations while scheduling appointments for department managers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Performed daily bank reconciliations, detecting and resolving discrepancies between bank statements and company records.
Accounts Payable and Receivable Clerk
Torre Nissan
11.2016 - 10.2018
- Resolved complex billing disputes between vendors or clients to ensure smooth operations and minimize delays in payment processing.
- Maintained detailed aging reports on outstanding balances owed, enabling accurate assessment of company''s cash position at any given time.
- Managed electronic payment systems to streamline payment processes and reduce errors.
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Managed collections and follow-up on past-due accounts to speed up payments and minimize risk.
- Performed daily bank reconciliations, detecting and resolving discrepancies between bank statements and company records.
- Matched invoices to purchase orders for proper documentation and to facilitate payment.
- Ensured timely vendor payments, fostering strong relationships and securing favorable pricing for the company.
Front Office Manager
Crown RV
02.2013 - 11.2016
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
- Implemented new office procedures to improve workflow efficiency while reducing administrative errors.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Maintained office supplies inventory by checking stock and ordering new supplies.
Secretary
Western Golf Cart
06.2010 - 09.2011
- Enhanced office efficiency by streamlining filing systems and organizing documents.
- Facilitated communication between departments for improved collaboration and project success.
- Maintained payroll information by calculating, collecting, and entering data.
- Verified timekeeping records and handled any discrepancies with employees.
- Kept vendor files accurate and up-to-date to expedite payment processing.
- Entered invoices requiring payment and disbursed amounts via check, electronic transfer or bank draft.
Office Manager's Assistant
Coachella Valley Collision Center
03.2005 - 06.2010
- Facilitated smooth operation of the office by maintaining well-organized workspaces and common areas.
- Managed office inventory, ensuring adequate supplies were available for daily operations.
- Handled day-to-day customer or client questions via telephone or email.
- Kept vendor files accurate and up-to-date to expedite payment processing.
- Disbursed petty cash by recording entries and verifying documentation.
- Billed customers by sending statements and invoices via fax or email.
- Utilized Microsoft Excel, QuickBooks software to manage invoices and payments.
Education
Medical Billing And Office Management -
Kaplan College
Palm Springs, CAHigh School Diploma -
Yucca Valley High School
Yucca Valley, CA 06.2004
Skills
- Customer Service
- Office Management
- Organizational Skills
- Office Administration
- Excellent multi-tasking ability
- Data Entry
- Billing
- Payroll Processing
- Account Reconciliation
- Scheduling and calendar management
- Document Management
Timeline
Office Manager
PuroClean Services
10.2018 - Current
Accounts Payable and Receivable Clerk
Torre Nissan
11.2016 - 10.2018
Front Office Manager
Crown RV
02.2013 - 11.2016
Secretary
Western Golf Cart
06.2010 - 09.2011
Office Manager's Assistant
Coachella Valley Collision Center
03.2005 - 06.2010
Medical Billing And Office Management -
Kaplan College
High School Diploma -
Yucca Valley High School
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