Summary
Overview
Work History
Education
Skills
Timeline
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Heather Januszka

Mukilteo,WA

Summary

Newly licensed real estate broker with a strong background in customer service and retail sales. Skilled in communication, problem-solving, and relationship building. Eager to learn and grow in the real estate industry to provide exceptional service to clients.

Overview

21
21
years of professional experience

Work History

Overnight Freight Associate

FRED MEYER
02.2015 - Current
  • Stocked merchandise, clearly labeling items, and arranging according to size.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Handled day-to-day receiving overseeing more than 1,000 + packages per day
  • Responded to customer queries and complaints regarding stock and merchandise to resolve issues and increase satisfaction

Emergency Medical Technician

EMERGENCY AMBULANCE
06.2013 - 08.2014
  • Responded to 911 calls for medical emergencies.
  • Administered CPR, oxygen and other life-saving medical treatments.
  • Conducted equipment and vehicle checks to maintain continuous and safe operation.
  • Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.

Emergency Medical Technician/ Field Training Officer

AMERICARE AMBULANCE
06.2011 - 06.2013
  • Trained EMTs in basic life support skills, oxygen therapy, and wound care.
  • Administered CPR, oxygen and other life-saving medical treatments.
  • Trained new EMTs on proper protocols and procedures.
  • Educated public on emergency medical services.

Escrow/Loan Processing Coordinator

PACIFIC MONARCH RESORTS, INC
05.2002 - 12.2009
  • Obtain and compile copies of loan applicants' credit histories, corporate financial statements, and other financial information
  • Review loan agreements to ensure complete and accurate according to policy.
  • Submit applications to credit analysts for verification and recommendation.
  • Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
  • Delegated tasks to administrative support staff to organize and improve office efficiency.

Education

Washington Real Estate Broker License - Real Estate

The CE Shop
Greenwood Village, CO
06.2023

Emergency Medical Technician - Emergency Medical Technology

Santa Ana College
Santa Ana, CA

High School Diploma -

John F. Kennedy High School
La Palma, CA

Skills

  • Productivity Maximization
  • Strong Communication and Interpersonal Skills
  • Player Motivation
  • Engaging with Diverse Customers
  • Teamwork and Collaboration
  • Building Customer Loyalty
  • Excellent Written and Verbal Communication
  • Leadership
  • Merchandising and Display
  • Suggestive Selling

Timeline

Overnight Freight Associate

FRED MEYER
02.2015 - Current

Emergency Medical Technician

EMERGENCY AMBULANCE
06.2013 - 08.2014

Emergency Medical Technician/ Field Training Officer

AMERICARE AMBULANCE
06.2011 - 06.2013

Escrow/Loan Processing Coordinator

PACIFIC MONARCH RESORTS, INC
05.2002 - 12.2009

Washington Real Estate Broker License - Real Estate

The CE Shop

Emergency Medical Technician - Emergency Medical Technology

Santa Ana College

High School Diploma -

John F. Kennedy High School
Heather Januszka