Summary
Overview
Work History
Education
Skills
Timeline
Generic

Heather Jenkins

Dayton,Ohio

Summary

Strong leader and problem-solver dedicated to team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

12
12
years of professional experience

Work History

Assistant Site Manager

Flying Ace Express Car Wash
06.2022 - Current
  • Maintained a safe work environment by implementing strict safety protocols and conducting regular inspections.
  • Handled conflict resolution among team members promptly and professionally, ensuring a positive working environment conducive to productivity.
  • Kept sites compliant with OSHA, state, and local regulations to prevent unnecessary risks.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Assistant Manager

Circle K
07.2016 - 05.2022
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Managed inventory levels.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.

Receptionist

Oregon Tails Pet Salon
10.2011 - 09.2016
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
  • Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.

Education

GED

Walter E Stebbins High School
Riverside, Ohio
2004

Skills

  • Product and Service Knowledge
  • Task Delegation
  • Operations Management
  • Staff Management
  • Team Motivation
  • Staff Development
  • Money Handling
  • Sales Growth
  • Schedule Oversight
  • Orientation and Training
  • Workload management
  • Organizational skills

Timeline

Assistant Site Manager

Flying Ace Express Car Wash
06.2022 - Current

Assistant Manager

Circle K
07.2016 - 05.2022

Receptionist

Oregon Tails Pet Salon
10.2011 - 09.2016

GED

Walter E Stebbins High School

Similar Profiles

CREATE PROFILE
Heather Jenkins