Heather Jensen
Highland,UT
Summary
Highly driven individual with over 20 years of hands-on experience. Dedicated administration and logistic professional with a track record in orchestrating seamless operations. Highly organized and detail-oriented, adept at optimizing processes to enhance efficiency. Skilled in managing resources and coordinating logistics to meet organizational objectives. Strong communicator with a focus on collaborative teamwork.
Overview
24
24
years of professional experience
Work History
Records and Information Management Specialist
Bureau of Reclamation
Salt Lake City, UT
01.2023 - Current
- Implementing document management systems and procedures that collect, archive, access, share, and delete electronic and physical records.
- Reduced data redundancy by conducting thorough audits and identifying opportunities for consolidation.
- Participated in external audits conducted by regulatory bodies for validating the effectiveness of implemented controls over sensitive company data.
- Improved information management processes by developing and implementing new policies and procedures.
- Promoted a culture of awareness around proper information handling through ongoing training sessions, workshops, and internal communications campaigns.
- Assisted in disaster recovery planning efforts, helping to minimize downtime in case of unforeseen events impacting systems availability or integrity.
- Collaborated with cross-functional teams to establish consistent data governance processes across the organization.
- Managed large-scale information migration projects to ensure seamless integration and minimal disruption to business operations.
Office Administration
OpenSynergy, Inc.
American Fork, UT
10.2021 - 10.2023
- Responsible for tracking expense reports, payments from customer and all administrative daily tasks
- Established standards and best practices in office administration that contributed to increased operational efficiency across all levels of the business.
- Assisted in office administration and client communication to help manage auditors' workload.
- Supported office administration tasks, such as managing incoming calls, maintaining accurate filing systems, and processing payments.
- Handled office administration and logistics.
- Supported office administration with various tasks including supply inventory management and document processing.
- Managed purchasing activities, ensuring optimal balance between cost and quality of materials procured.
- Negotiated contracts with suppliers for cost-effective purchasing of equipment and materials.
- Assisted in budget management to maintain cost-effective purchasing decisions.
- Actively participated in training opportunities to continually expand skillset while learning about new technologies or best practices in office administration.
Material Management Team
Gemini Tech Services
Salt Lake City, UT
05.2017 - 10.2017
- Maintain all receiving, warehousing and distribution operations by initiating, coordinating and enforcing program operational policies and procedures
- Coordinate logistical functions as well as all inbound and outbound operations
- Develop improvements for internal and external logistic processes.
- Facilitated cross-functional communication between production, procurement, and logistics teams to improve overall efficiency in material management processes.
- Collaborated with purchasing department to ensure timely delivery of required materials for critical projects.
- Promoted a safe work environment by consistently adhering to safety protocols and regulations during material handling processes.
- Handled day-to-day shipping and receiving overseeing more than 100 packages per day.
Property Book Officer
US Army
Various Locations
11.2006 - 06.2016
- Prepared and tracked equipment contracts from start to finish to include all sourcing research
- Reviewed documentation including records and reports to detect discrepancies
- Prepared reports on logistics performance measures
- Managed bids, recommended suppliers and negotiated price, delivery, quality, and services
- Supervised the day to day tasks of logistics specialist teams, planners and schedulers
- Analyzed return or replacement of damaged items with vendors
- Partnered with other departments, including shipping, customer sales, accounting and order management.
- Established and maintained accurate records of purchases, pricing and payment terms.
- Tracked contract performance metrics and reported issues or non-compliance with appropriate stakeholders.
- Conducted regular reviews of property book policies and procedures to identify areas for improvement or necessary updates.
- Input data into automated property books and specialized systems such as Property Book Unit Supply System (PBUSE).
- Checked authorizations of all requisitions prior to submitting purchase orders.
- Processed excess equipment for disposal and redistribution.
Logistic Non-Commissioned Officer
US Army
Various Locations
09.2000 - 11.2006
- Directed 15-member team including scheduling and tracking work assignments and establishing task priorities
- Managed the availability and distribution of materials, supplies, and finished products as well as implementing logistic support activities.
- Mentored junior staff members, helping them develop their skills and advance in their careers.
- Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.
- Managed budgets effectively, prioritizing resource allocation for maximum impact on departmental goals.
- Negotiated contracts with vendors optimally, securing best deals for the organization while maintaining excellent working relationships.
- Supported network development efforts through proactive outreach to potential providers and initiation of contracting processes.
- Supported mergers and acquisitions by providing accurate forecasting data to assess potential growth opportunities.
- Enhanced communication between team members by organizing regular meetings and fostering open dialogue.
Skills
- Records Management
- Procurement/Buyer
- Record Audits
- Privacy Assessments
- Inbound and outbound logistics operations
- Office Administration
- Purchasing/Contracting
- Inspections/SOP Writing
- Order Management
- Fund Allocation/Budgeting
- Document Management
- Data monitoring
- Data Backup and Recovery
- Data reporting
Education
- Bachelor of Science, Liberal Science, EXCELSIOR COLLEGE, Albany, NY
- Associate Degree, Business Administration, EXCELSIOR COLLEGE, Albany, NY
Technicalproficiencies
- Certified in SAP - GCSS-A Global Combat Support System
- Certified in PBUSE - Property Book Unit Supply Enhanced
- Enterprise Content System -ECS Records Repository
- Data Tracking System -DTS
- Held Secret Security Clearance
Timeline
Records and Information Management Specialist
Bureau of Reclamation
01.2023 - Current
Office Administration
OpenSynergy, Inc.
10.2021 - 10.2023
Material Management Team
Gemini Tech Services
05.2017 - 10.2017
Property Book Officer
US Army
11.2006 - 06.2016
Logistic Non-Commissioned Officer
US Army
09.2000 - 11.2006