Heather Jensen
Highland,UT
Summary
Highly driven individual with over 20 years of hands-on experience. Dedicated administration and logistic professional with a track record in orchestrating seamless operations. Highly organized and detail-oriented, adept at optimizing processes to enhance efficiency. Skilled in managing resources and coordinating logistics to meet organizational objectives. Strong communicator with a focus on collaborative teamwork.
Overview
24
24
years of professional experience
Work History
Records and Information Management Specialist
Bureau of Reclamation
01.2023 - Current
- Implementing document management systems and procedures that collect, archive, access, share, and delete electronic and physical records.
- Reduced data redundancy by conducting thorough audits and identifying opportunities for consolidation.
- Participated in external audits conducted by regulatory bodies for validating the effectiveness of implemented controls over sensitive company data.
- Improved information management processes by developing and implementing new policies and procedures.
- Promoted a culture of awareness around proper information handling through ongoing training sessions, workshops, and internal communications campaigns.
- Assisted in disaster recovery planning efforts, helping to minimize downtime in case of unforeseen events impacting systems availability or integrity.
- Collaborated with cross-functional teams to establish consistent data governance processes across the organization.
- Managed large-scale information migration projects to ensure seamless integration and minimal disruption to business operations.
Office Administration
OpenSynergy, Inc.
10.2021 - 10.2023
- Responsible for tracking expense reports, payments from customer and all administrative daily tasks
- Established standards and best practices in office administration that contributed to increased operational efficiency across all levels of the business.
- Assisted in office administration and client communication to help manage auditors' workload.
- Supported office administration tasks, such as managing incoming calls, maintaining accurate filing systems, and processing payments.
- Handled office administration and logistics.
- Supported office administration with various tasks including supply inventory management and document processing.
- Managed purchasing activities, ensuring optimal balance between cost and quality of materials procured.
- Negotiated contracts with suppliers for cost-effective purchasing of equipment and materials.
- Assisted in budget management to maintain cost-effective purchasing decisions.
- Actively participated in training opportunities to continually expand skillset while learning about new technologies or best practices in office administration.
Material Management Team
Gemini Tech Services
05.2017 - 10.2017
- Maintain all receiving, warehousing and distribution operations by initiating, coordinating and enforcing program operational policies and procedures
- Coordinate logistical functions as well as all inbound and outbound operations
- Develop improvements for internal and external logistic processes.
- Facilitated cross-functional communication between production, procurement, and logistics teams to improve overall efficiency in material management processes.
- Collaborated with purchasing department to ensure timely delivery of required materials for critical projects.
- Promoted a safe work environment by consistently adhering to safety protocols and regulations during material handling processes.
- Handled day-to-day shipping and receiving overseeing more than 100 packages per day.
Property Book Officer
US Army
11.2006 - 06.2016
- Prepared and tracked equipment contracts from start to finish to include all sourcing research
- Reviewed documentation including records and reports to detect discrepancies
- Prepared reports on logistics performance measures
- Managed bids, recommended suppliers and negotiated price, delivery, quality, and services
- Supervised the day to day tasks of logistics specialist teams, planners and schedulers
- Analyzed return or replacement of damaged items with vendors
- Partnered with other departments, including shipping, customer sales, accounting and order management.
- Established and maintained accurate records of purchases, pricing and payment terms.
- Tracked contract performance metrics and reported issues or non-compliance with appropriate stakeholders.
- Conducted regular reviews of property book policies and procedures to identify areas for improvement or necessary updates.
- Input data into automated property books and specialized systems such as Property Book Unit Supply System (PBUSE).
- Checked authorizations of all requisitions prior to submitting purchase orders.
- Processed excess equipment for disposal and redistribution.
Logistic Non-Commissioned Officer
US Army
09.2000 - 11.2006
- Directed 15-member team including scheduling and tracking work assignments and establishing task priorities
- Managed the availability and distribution of materials, supplies, and finished products as well as implementing logistic support activities.
- Mentored junior staff members, helping them develop their skills and advance in their careers.
- Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.
- Managed budgets effectively, prioritizing resource allocation for maximum impact on departmental goals.
- Negotiated contracts with vendors optimally, securing best deals for the organization while maintaining excellent working relationships.
- Supported network development efforts through proactive outreach to potential providers and initiation of contracting processes.
- Supported mergers and acquisitions by providing accurate forecasting data to assess potential growth opportunities.
- Enhanced communication between team members by organizing regular meetings and fostering open dialogue.
Skills
- Records Management
- Procurement/Buyer
- Record Audits
- Privacy Assessments
- Inbound and outbound logistics operations
- Office Administration
- Purchasing/Contracting
- Inspections/SOP Writing
- Order Management
- Fund Allocation/Budgeting
- Document Management
- Data monitoring
- Data Backup and Recovery
- Data reporting
Education
- Bachelor of Science, Liberal Science, EXCELSIOR COLLEGE, Albany, NY
- Associate Degree, Business Administration, EXCELSIOR COLLEGE, Albany, NY
Technicalproficiencies
- Certified in SAP - GCSS-A Global Combat Support System
- Certified in PBUSE - Property Book Unit Supply Enhanced
- Enterprise Content System -ECS Records Repository
- Data Tracking System -DTS
- Held Secret Security Clearance
Timeline
Records and Information Management Specialist
Bureau of Reclamation
01.2023 - Current
Office Administration
OpenSynergy, Inc.
10.2021 - 10.2023
Material Management Team
Gemini Tech Services
05.2017 - 10.2017
Property Book Officer
US Army
11.2006 - 06.2016
Logistic Non-Commissioned Officer
US Army
09.2000 - 11.2006
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