Summary
Overview
Work History
Education
Skills
Timeline
Generic

Heather Johnson

Beltsville,MD

Summary

Results- driven supervisor excels in any position or environment using solid skills and past experience. Collaborates with others to meet deadlines and goals. Communicates effectively with co-workers and customers.

Overview

15
15
years of professional experience

Work History

Cleaning Crew Member

Montgomery's Cleaning Service
07.2022 - Current
  • Used time management and efficient cleaning methods to meet deadlines.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.
  • Collected and bagged garbage from various locations to properly dispose of waste in designated dumpsters.
  • Managed 10 buildings with 2 coworkers on regular basis
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols

Supervisor

Barnes And Noble College
11.2008 - Current
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Maintained compliance with company policies, objectives, and communication goals.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Shipped and received 100 plus orders
  • Evaluated customer needs and feedback to drive product and service improvements
  • Gathered, organized and input information into digital database

Education

No Degree - Office Computer Applications

TESST College of Technology
Beltsville, MD
09.1999

High School Diploma -

Bladensburg High School
Bladensburg, MD
06.1993

Skills

  • Routine Inspections
  • Customer Service
  • Trash Pickup
  • Chemical Mixing
  • Shipping and receiving
  • Supervisor
  • Maintain textbooks @ UMD College

Timeline

Cleaning Crew Member

Montgomery's Cleaning Service
07.2022 - Current

Supervisor

Barnes And Noble College
11.2008 - Current

No Degree - Office Computer Applications

TESST College of Technology

High School Diploma -

Bladensburg High School

Similar Profiles

CREATE PROFILE
Heather Johnson