Heather Johnson

Patient Care Technician, Vascular Access Manager

Davita

06.2007 - Current

Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
Answered patient assistance calls, assessed needs, and offered qualified support.
Maintained clean and safe environment to promote patient safety and comfort.
Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
Collected and transported specimens to prepare for lab testing.
Supported patient admissions, discharges, and transfers to promote team productivity.
Organized and replenished unit supplies to maintain team readiness for expected demands.
Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
Documented patient information and care activities in electronic health record.
Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
Educated patients and families on proper care and treatment to facilitate successful home care.
Used principles of growth and development to provide age-specific treatment and care.
Applied oxygen via nasal cannula, simple masks and nebulizer masks under direction of nurse in charge.
Upheld infection control and prevention policies across different patient-facing areas.
Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
Cross-trained existing employees to maximize team agility and performance.
Accomplished multiple tasks within established timeframes.
Managed and motivated employees to be productive and engaged in work.
Controlled costs to keep business operating within budget and increase profits.
Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
Planned and budgeted accurately to provide business with resources needed to operate smoothly.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Developed detailed plans based on broad guidance and direction.
Controlled resources and assets for department activities to comply with industry standards and government regulations.
Maintained professional, organized, and safe environment for employees and patrons.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.