Heather Johnson
Hanover,MN
Summary
Accomplished self led designer, project manager and small business owner. Leader in developing and implementing customer sales tools and processes. Proven track record of designing and producing high quality projects in a timely manner.
Overview
26
26
years of professional experience
Work History
Production Manager & Account Sales
Simply Yearbook
Owatonna, MN
08.2022 - Current
- Created material for new CRM system to identify areas of improvement and develop new solutions.
- Develop relationships and assist clients by providing them with excellent customer service experience.
- Implement effective targeting techniques for improved sales from potential, new, and inactive customers.
- Coach and provide technical assistance within multiple software suits to both team and customers.
Owner
Heather's Laser Engraving
Hanover, MN
01.2016 - Current
- Develop visually appealing custom designs for laser engraving, vinyl graphics, and all graphic needs.
- Produce custom allergy identification products.
- Maintain up-to-date knowledge of industry trends in design and laser engraving.
- Adept at modifying designs to meet the specifications of diverse mediums.
- Collaborated with corporate and private clients to develop unique solutions tailored to their specific requirements.
Design Manager
General Mills (The Pillsbury Company)
Minneapolis, MN
08.1998 - 10.2002
- Manage design process for each package for the brand team.
- Establish time line of package production process to key functional areas and vendors
Education
Associate of Applied Science - Advertising and Design
National Education Center Brown Institute
Minneapolis, MNSkills
- Design for Print, Digital, Vinyl and Web
- Laser Engraving Design & Production
- Proficient in multiple design suites
- Creativity matched with time management
- Excellent customer service
- ZOHO CRM manager
- Software education and demonstrations
- Staff Training and Development
- Complex Problem-Solving
- Project Management
Business Website & Local Interview
www.heatherslaserengraving.com
https://voyageminnesota.com/interview/rising-stars-meet-heather-johnson-of-maple-grove/
Timeline
Production Manager & Account Sales
Simply Yearbook
08.2022 - Current
Owner
Heather's Laser Engraving
01.2016 - Current
Design Manager
General Mills (The Pillsbury Company)
08.1998 - 10.2002
Associate of Applied Science - Advertising and Design
National Education Center Brown Institute
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