Heather Johnson

Accomplished Team Manager at Valor Global, adept in staff development and performance coaching, significantly enhancing team productivity and employee satisfaction. Leveraged motivational abilities and customer focus to expand client base at Bennett And Porter Insurance Services. Proven track record in fostering high-performing teams and boosting referral rates through exceptional customer service.

Goal-oriented Team Manager dedicated to meeting team performance objectives and achieving set targets. Offering 4 years of extensive leadership experience in customer service. Committed individual well-versed in providing thorough training, setting team goals and developing innovative strategies. Superb oral and written communication skills paired with excellent time management and leadership abilities.

Experienced and reliable Team Manager with successful history leading and motivating staff members to exceed goals. Offers excellent communication and organizational skills. Adept at resolving conflicts and addressing emerging issues.

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

• Supervised team of 28 staff members.
• Awarded the LOV award for exceeding expectations
• Top producer sales team award 5 consecutive years