Heather Johnson
Beaverton,OR
Overview
20
20
years of professional experience
Work History
Handy Person
Self-employeed
Hillsboro, OR
07.2019 - Current
- Maintained cleanliness and sanitation standards in guest rooms and common areas
- Implemented efficient cleaning routines to enhance operational workflows
- Conducted regular inventory checks of cleaning supplies and equipment
- Monitored guest feedback to ensure high satisfaction levels with cleanliness
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Ensured welcoming environment for guests by arranging room amenities and decorations according to hotel standards.
- Changed bed linens and collected soiled linens for cleaning.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Handled requests for extra linens, toiletries and other supplies.
Teller Associate
Fred Meyer
Hillsboro, OR
05.2005 - 06.2019
- Processed customer transactions accurately and efficiently, enhancing overall service delivery.
- Managed cash drawer, ensuring compliance with bank policies and minimizing discrepancies.
- Assisted customers in account inquiries, fostering strong relationships and promoting customer loyalty.
- Trained new tellers on operational procedures and customer service standards, improving team performance.
- Identified opportunities for process improvements, contributing to enhanced efficiency in daily operations.
- Conducted regular audits of cash handling procedures to ensure accuracy and adherence to regulations.
- Mentored junior staff on best practices for transaction processing and conflict resolution strategies.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
Education
High School Diploma -
Hillsboro High School
Hillsboro, ORTimeline
Handy Person
Self-employeed
07.2019 - Current
Teller Associate
Fred Meyer
05.2005 - 06.2019
High School Diploma -
Hillsboro High School