Heather Jones
Cartersville
Summary
Dedicated Lead Flagger with expertise in signaling techniques and public safety awareness. Committed to maintaining site safety while ensuring efficient traffic flow at construction sites.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Lead Flagger'
Bartow Paving
Cartersville, GA
06.2023 - Current
- Directed traffic flow to ensure safety at construction sites.
- Collaborated with crew members to maintain efficient worksite operations.
- Monitored site conditions and communicated hazards to workers and motorists.
- Provided clear signage and instructions to enhance driver awareness and compliance.
- Assisted in training new flaggers on safety protocols and procedures.
Cashier
Wendy's Restaurant
Emerson, GA
09.2008 - 06.2014
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained clean and organized workstations, ensuring compliance with health standards.
- Assisted in training new cashiers on procedures and customer service protocols.
- Resolved customer inquiries and issues promptly to enhance satisfaction levels.
- Collaborated with team members to ensure smooth operations during peak hours.
- Greeted customers entering store and responded promptly to customer needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Assisted in inventory management, contributing to reduction in stock discrepancies.
- Improved store atmosphere with thorough and prompt cleaning of checkout area.
- Learned duties for various positions and provided backup at key times.
Education
Adairsville High School
Adairsville, GASkills
- Signaling techniques
- Quick decision making
- Safety policies and measures
- Public safety awareness
Certification
Occupational Safety and Health Administration Certification
ServSafe Food Handling Certification
Timeline
Lead Flagger'
Bartow Paving
06.2023 - Current
Cashier
Wendy's Restaurant
09.2008 - 06.2014
Adairsville High School