Summary
Overview
Work History
Education
Skills
Key Projects
Work Preference
Timeline
Open To Work
Hi, I’m

Heather Jones

Summary

Results-driven HR professional specializing in talent management, process improvement, and strategic alignment. Led change initiatives that enhanced employee relations and streamlined HR processes, contributing to organizational success and a high-functioning work environment.

Overview

30
years of professional experience

Work History

SKF USA Industrial Seals
West Valley City, Utah

Sr. People Experience Partner
11.2020 - Current

Job overview

Strategic partner for Americas Seals Manufacturing and local HR.

Culture Transformation: Improved culture score from 6.2 to 7.4 within a year, a significant positive shift in employee engagement.

Leadership Coaching: Provided coaching and counsel to enhance effectiveness by focusing on influence, motivation, and empowerment.

Feedback Analysis: Analyzed feedback to pinpoint critical areas for improvement, collaborating with leadership on actionable items.

Decision-Making Collaboration: Ensure decisions are well-supported, prioritized, and executed with clear rationale.

Employee Relations: Served as an advisor to minimize legal risks and resolve conflicts by understanding diverse perspectives.

Training Development: Designed training programs covering production, leadership, and HR basics to strengthen capabilities.

Talent Management: Implemented practices to develop, assess competency, and plan for future succession.

Compensation Administration: Oversaw competitive and equitable compensation and policy programs.

Performance Review System: Established a performance review process that aligns behavior with organizational values and KPIs

Change Management: Led change initiatives by aligning purpose, addressing resistance, and guiding employees through change.

Process Improvement: Streamlined HR processes: headcount management, interviewing and onboarding, disciplinary actions, etc.

Ultradent Products
Sandy, Utah

Sr. HR Business Partner
11.2015 - 05.2020

Job overview

HR Partner for 700+ employees and six business units. Achievements reflect a strong ability to lead strategic initiatives, foster teamwork, and drive organizational success.

Cross-Functional Relationships: Fostered collaboration across departments, aligning efforts on shared objectives to strengthen organizational cohesion.

Compensation Strategy: Designed and executed a comprehensive compensation strategy, ensuring competitive positioning and internal equity.

Dispute Resolution: Handled disputes and employee relations with a strong commitment to ethical standards and confidentiality.

Leadership Development: Established a Leadership Development Program; including strategy, content creation, and facilitation.

Workforce Analytics: Managed headcount forecasting and analytics using Workday HRIS.

Legal Collaboration: Worked closely with the legal team to conduct investigations and participate in litigation processes.

Strategic Alignment: Connected strategies to individual and departmental goals and contributions.

Reckitt Benkiser
West Valley City, Utah

HR Manager
06.2007 - 11.2015

Job overview

SAP Change Management: Spearheaded change impact analysis, assessed business readiness, and strategic communication plans.

Cost Savings: Achieved a significant reduction of $300,000 in post-training expenses in collaboration with the Utah Governor’s Office.

Leadership Development: Succession Planning, Talent Assessment, Development Programs, Leadership Mentor Program, and Disciplinary Practices.

Policy Integration: Integrated policies and performance review processes post-acquisition (Schiff 2021), ensuring seamless transition.

Feedback Implementation: Executed improvement strategies in response to company survey feedback, enhancing overall satisfaction.

Communication Excellence: Conducted Townhalls to effectively communicate changes and celebrate milestones.

Performance Management: Led operational reviews to drive Key Performance Indicators (KPIs) and foster high-performing teams.

Talent Optimization: Guided talent calibration meetings to identify and leverage growth opportunities.

Bonus Program: Rolled out a KPI-based company bonus program, aligning incentives with performance.

Leadership Coaching: Mentored leaders in performance management, employee relations, and adherence to disciplinary protocols.

Safety Enhancement: Reduced worker’s compensation claims through the implementation of a behavior-based safety program.

Training Initiatives: Created and delivered training modules on Team Building, Effective Communication, and Problem Solving.

Reward System: Established a pay-for-performance program and a skills matrix to foster employee development and recognition

Discover Financial
Sandy, Utah

Training Manager
06.1996 - 06.2007

Job overview

Proven, effective leadership and management skills.

• Optimized Performance: Led training initiatives that enhanced employee skills and capabilities.

• Strengthened Company Culture: Developed initiatives that empowered employees and reinforced company values.

Enhanced Morale and Retention: Fostered a positive work environment, significantly improving morale and employee retention rates.

Boosted Efficiency and Productivity: As Department Manager, implemented best practices and accountability measures, resulting in increased team efficiency.

• Award-Winning Performance: Received recognition for exceptional contributions to training and development, achieving top accolades.

Education

University of Phoenix
Murray, UT

MBA from Business Administration
05-2009

University Overview

  • Emphasis in HR coursework

University of Phoenix
Murray, UT

Bachelor of Science from Business Management
05-2007

Skills

  • Employee relations
  • Talent management
  • Leadership development
  • Performance management
  • Coaching and mentoring
  • Culture transformation
  • Change management
  • Organizational development
  • Workforce planning and analytics
  • Compensation strategies
  • Legal risk mitigation
  • Project management
  • Process improvement
  • Stakeholder engagement
  • Strategic alignment
  • Onboarding processes
  • Conflict resolution
  • Feedback analysis
  • HRIS: Workday, Dayforce, ADP, SAP, UKG, SuccessFactors

Key Projects

2026: Seals America Lean Leadership Journey, Talent Management & Critical Skill Development. 2025: America’s People Experience Partnership. 2024: Division Closure. Change Management. 2023: Leadership Development & Philosophy, Accountability & Performance Focus. 2022: Employee Handbook, Annual Performance Reviews, Production Training Structure. 2021: Culture Transformation Project, Retention & Recruiting. Legal Regulations: Pay Policy & Practices, Entry Wage & Factory Alignment.

Work Preference

Job Search Status

Open to work

Work Type

Full Time

Location Preference

HybridRemoteOn-Site

Salary Range

$140000/yr - $200000/yr

Timeline

Sr. People Experience Partner

SKF USA Industrial Seals
11.2020 - Current

Sr. HR Business Partner

Ultradent Products
11.2015 - 05.2020

HR Manager

Reckitt Benkiser
06.2007 - 11.2015

Training Manager

Discover Financial
06.1996 - 06.2007

University of Phoenix

MBA from Business Administration

University of Phoenix

Bachelor of Science from Business Management
Heather Jones