Heather Jordan
Las Vegas,NV
Summary
Customer-oriented, strategic-thinking sales and marketing professional with several years of experience cultivating key relationships and partnerships, retaining top accounts and growing profit channels. With a proven track record in spearheading high-performing sales teams. Possess strong knowledge of market trends, client needs and strategic planning. Demonstrated ability to drive revenue growth through innovative sales initiatives and customer relationship management. Have significantly improved sales operations efficiency in previous roles.
Overview
20
20
years of professional experience
Work History
Senior Sales Executive
Star Fabrics INC
New York, NY
10.2012 - Current
- Conducted presentations to potential customers to demonstrate products or services capabilities.
- Analyzed customer data to identify trends in buying behavior, preferences and needs.
- Developed and implemented strategic sales plans to increase revenue and market share.
- Maintained strong relationships with existing clients by providing prompt responses to inquiries and resolving any issues.
- Negotiated contracts with vendors for the purchase of materials, supplies and services at competitive prices.
- Collaborated with marketing team to develop promotional materials and campaigns for target markets.
- Managed a team of sales representatives by setting goals, providing guidance, monitoring performance and offering coaching as needed.
- Coordinated with production teams to ensure timely delivery of products or services according to customer specifications.
- Monitored competitors' activities in order to maintain current knowledge of market conditions.
- Implemented strategies for increasing brand awareness within the target market.
- Investigated customer complaints regarding product quality or service delivery.
- Expanded new business with implementation of effective networking and sales strategies.
- Negotiated contract terms, conditions and pricing for sales.
- Nurtured customer relationships to elevate customer experiences and facilitate sales.
Costume Designer
Independant Contractor
New York, NY
06.2004 - 06.2007
- Developed detailed skhes of costumes for actors and dancers, incorporating the director's ideas.
- Maintained records of costume inventory, ensuring all pieces were accounted for after each performance.
- Collaborated with production staff to ensure timely completion of costumes within budget constraints.
- Created custom-made accessories such as hats, headpieces and jewelry to complete the look of individual characters.
- Organized fittings and alterations for cast members to ensure a perfect fit for each costume piece.
- Sourced fabrics from local vendors in order to create authentic period pieces.
- Managed purchases of ready-made costumes from suppliers or rental companies when necessary.
- Kept up to date on fashion trends and historical styles to ensure accuracy in designs.
- Selected colors and textures that best represented the character's personality.
- Supervised wardrobe crew during performances, ensuring quick changes between scenes were executed properly.
- Maintained continuity by ensuring that all performers wore the same version of their costume at every show.
- Ensured proper storage and maintenance of costumes throughout rehearsal process and run of show.
- Reviewed scripts thoroughly prior to designing costumes so as to understand character development arcs.
- Assisted with set design elements such as props and furniture which complemented the overall look.
Education
Bachelor of Arts - Creative Writing; Literature
01-2001
- Additional Coursework in Fashion Design and Fine Art
- Novella, Capstone Project: In order to complete the creative writing degree each student was required to write an original Novella that was at least 125 pages of Fiction.
Some College (No Degree) - Fashion Design
- Completed Fashion Design Course
- Completed Fashion Drawing Studio Course
- Completed Fashion Styling Course
Skills
- Textile and Novelty expertise
- Fashion and Print Forecasting
- Sales Forecasting
- Merchandising
- Sales Development
- Market research and analysis
- Client Relationship Management
- Team Development
- Market trends understanding
- Problem investigations
- Order Management
- Project Management
- Account Servicing
- Client Development
- Sales follow-up
- Staff Management
Affiliations
- Interior Design, restoring furniture
- Cooking professionally
- Urban Gardening
- sewing
- concerts/shows
- cinema
Accomplishments
- Head of Sales for Star Fabrics 3 years consecutively
- Young Designers Fashion Show award; Parsons School of Design
Languages
English
Professional
Foundation for Open Creation 2008
- Jointly created a non profit event and Foundation for Breast Cancer survivors. Focusing on offering Tattoos to survivors as a creative path for healing and expression. Event included participant fashion show, musical events, art auction, food and drink. All proceeds were donated to participants and applicants.
Anie Rexe 2003-2010
- Co-creator of Fashion Label that was a concept project, and performance art.
References
References available upon request.
Timeline
Senior Sales Executive - Star Fabrics INC
10.2012 - Current
Costume Designer - Independant Contractor
06.2004 - 06.2007
The New School - Bachelor of Arts, Creative Writing; Literature
Fashion Institute of Technology - Some College (No Degree), Fashion Design
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