Heather Judson
Rochester ,NY
Summary
At Jeremiah’s Tavern, I excelled as a Manager, leveraging my strong background in business planning and team leadership to enhance operational efficiency and customer satisfaction. I adeptly managed staff, fostering a productive environment and implementing sales strategies that significantly improved service delivery. My expertise in conflict resolution and budget control consistently drove positive outcomes.
Overview
10
10
years of professional experience
Work History
Manager
Jeremiah’s Tavern
08.2014 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
Graduated - General Studies
Rush Henrietta High School
Rochester, NY06.2009
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Staff management
- Task delegation
- Performance management
- Sales techniques
- Conflict resolution
- Sales management
- Workforce management
- Budget control
- Business planning
- Emergency response
- Work prioritization
Timeline
Manager
Jeremiah’s Tavern
08.2014 - Current
Graduated - General Studies
Rush Henrietta High School
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