Heather Justus
Summary
10+ years of experience in Orthopedics. Certified Casting and bracing technician.
Seasoned Medical Assistant and Surgical Technologist with a proven track record at Ohio Health and Madison Health, demonstrating exceptional skills in HIPAA compliance and direct patient care. Enhanced patient satisfaction and clinic efficiency through meticulous coordination and compassionate communication. Expert in medical terminology and EMR/EHR systems, significantly boosting care quality and operational workflow.
Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
CPR Certified
On the job training for EKG's.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Medical Assistant
Ohio Health
06.2021 - Current
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Prepared lab specimens for diagnostic evaluation.
- Collected and documented patient medical information such as blood pressure and weight.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- EKG's on every Cardiac patient
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
Surgical Technologist
Ohio Health
08.2020 - 06.2021
- Prepared operating rooms with required instruments, ensuring efficient setup for various surgical cases.
- Collaborated effectively with multidisciplinary teams to optimize patient care before, during, and after surgery.
- Setup operating and surgery rooms by preparing equipment and supplies for upcoming procedures.
- Maintained daily workflow, coordinating with operating room staff to prepare for scheduled and emergency cases.
- Passed instruments and supplies to surgical team members to provide surgeons with necessary tools to complete procedures.
- Minimized infection risks by strictly adhering to aseptic techniques when handling surgical supplies and equipment.
- Positioned patients and set up drapes to create comfortable surgical environment for patients.
- Gathered and set up equipment, tools, and supplies and arrange instruments according to surgeons' preferences or instruction.
- Handled and prepared specimens for laboratory analysis to provide surgeons with relevant information.
Medical Assistant
Madison Health
08.2011 - 08.2020
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Collected and documented patient medical information such as blood pressure and weight.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Casting and bracing for fractures
- Prepared injections for the physician
Education
Associate of Applied Science - Surgical Technologist
Miami Jacobs
Columbus, OHSkills
- Surgical Technician
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Direct patient care
- EMR / EHR
- CPR certified
- Casting and bracing technician
Accomplishments
- Recognized for outstanding dedication to patient care.
- Employee of the Month at Madison Health
- Recognized for going above and beyond the call of duty.
Certification
- Basic Life Support (BLS) - American Heart Association.
- EKG Technician Certification (CET) - National Healthcare Association (NHA).
Casting and bracing Certification
Certificate for successfully completing classes in Orthopedic Casting and Bracing
Timeline
Medical Assistant
Ohio Health
06.2021 - Current
Surgical Technologist
Ohio Health
08.2020 - 06.2021
Medical Assistant
Madison Health
08.2011 - 08.2020
Associate of Applied Science - Surgical Technologist
Miami Jacobs
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