Heather Kay
Summary
Quality-driven Editor with superior attention to detail and meet stringent deadlines. Superior proficiency in writing guidelines and captions. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
17
17
years of professional experience
Work History
English Tutor
Cambly, Inc.
06.2021 - Current
- Increased student confidence in spoken English through consistent practice and constructive feedback during conversational exercises.
- Fostered a positive learning environment by establishing clear expectations and offering consistent support to students.
English Editor
Meer Magazine
08.2022 - 10.2023
- Coordinated online publishing cycle and managed content areas.
- Maintained and improved publication standards and established goals.
- Created gallery layouts and checked content for accuracy.
- Managed and recruited new authors and collaborated with existing authors.
- Enhanced overall readability by thoroughly proofreading and editing documents for grammar, punctuation, and style.
Editor
Word Agents
04.2023 - 09.2023
- Delivered high-quality copy to clients and routinely edited and rewrote articles to ensure content adhered to client-provided briefs and company standards.
- Optimized web content with SEO strategies to drive traffic and enhance online visibility of publications utilizing SurferSEO, Clearscope, MarketMuse, and Frase.
- Provided detailed, actionable feedback to the company's writers and to our talent manager to be continuously apprised of a writer's progress or challenges.
- Enhanced publication quality by diligently proofreading and editing articles for grammar, spelling, and consistency.
- Managed multiple projects simultaneously, ensuring timely delivery of high-quality editorial work.
- Improved overall readability of documents by reorganizing content and eliminating redundant information.
Teacher
Dongzhi Manor Kindergarten
08.2019 - 08.2021
- Taught English to children ages 3-6, also the Graduate Class.
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Increased student literacy rates by implementing targeted reading strategies in individualized instruction plans.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
Teacher
I2
11.2018 - 08.2019
- Taught English to children ages 3-12.
- Lesson planning and preparation.
- Demos and PBL events.
- Various duties as assigned by staff.
Editor-in-Training
Content Marketing Geek (via Upwork)
05.2018 - 10.2018
- Enhanced publication quality by diligently proofreading and editing articles for grammar, spelling, and consistency.
- Contributed original articles on various topics, showcasing versatility as a writer and editor.
- Collaborated with writers to improve content structure and clarity, resulting in increased reader engagement.
- Managed multiple projects simultaneously, ensuring timely delivery of high-quality editorial work.
Editorial Intern/Managing Web Editor
Almost Fearless Magazine
04.2017 - 01.2018
- Enhanced editorial content by proofreading and editing articles for grammar, style, and clarity.
- Supported the editorial team with research, fact-checking, and content organization for optimized reader engagement.
- Contributed to the development of engaging online content by writing blog posts, newsletters, and social media updates.
- Assisted with the planning and execution of editorial calendars to ensure timely publication of materials and maintain consistency across platforms.
- Collaborated with fellow interns on special projects, resulting in improved workflow efficiency and increased knowledge sharing.
- Promoted to Managing Web Editor.
Office Manager/Administrative Assistant
K.J. Woods Construction, Inc.
03.2007 - 04.2016
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Implemented new software tools for streamlined project management, increasing efficiency in task completion across teams.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
- Updated reports, managed accounts, and generated reports for company database.
- Managed office operations while scheduling appointments for department managers.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Coordinated special projects and managed schedules.
- Reported to senior management on organizational performance and progress toward goals.
Education
B.A. in Journalism & Media Studies -
Saint Mary-of-the-Woods College
05.2014
A.A., Liberal Arts -
Skyline Community College
San Bruno, California09.2009
A.A. in Business Administration, Honors -
American Intercontinental University
04.2006
Skills
- Headline writing
- Copy Editing
- Digitizing
- Audience Analysis
- Error spotting
- Research
- Proposal Writing
- Quality Assurance
- Letter preparation
- Workflow Optimization
- Office Administration
- Calendar Management
Other Experience
From June 2004 to December 2006, I was an au pair for two families in Italy (I spoke and taught English to the children). I also traveled around Italy and Spain and took online classes with American Intercontinental University.
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Editor
Word Agents
04.2023 - 09.2023
English Editor
Meer Magazine
08.2022 - 10.2023
English Tutor
Cambly, Inc.
06.2021 - Current
Teacher
Dongzhi Manor Kindergarten
08.2019 - 08.2021
Teacher
I2
11.2018 - 08.2019
Editor-in-Training
Content Marketing Geek (via Upwork)
05.2018 - 10.2018
Editorial Intern/Managing Web Editor
Almost Fearless Magazine
04.2017 - 01.2018
Office Manager/Administrative Assistant
K.J. Woods Construction, Inc.
03.2007 - 04.2016
B.A. in Journalism & Media Studies -
Saint Mary-of-the-Woods College
A.A., Liberal Arts -
Skyline Community College
A.A. in Business Administration, Honors -
American Intercontinental University
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