Summary
Overview
Work History
Education
Skills
Timeline
Generic

Heather Keene

Breese,Illinois

Summary

Well-organized, diligent and focused professional. Hardworking and passionate with strong organizational skills. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

17
17
years of professional experience

Work History

Accounts Payable Clerk

Community Link Inc
07.2011 - Current
  • Reviewed vendor invoices for appropriate documentation and validity prior to payment.
  • Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
  • Maintained good working relationships with vendors and resolved disputes.
  • Collaborated with other departments to resolve discrepancies in invoices or purchase orders, promoting smooth business operations.
  • Reduced late payment penalties by closely monitoring due dates and managing timely payments.
  • Aided audit preparation efforts by maintaining organized records and promptly addressing auditor inquiries.
  • Registered transactions and data on accounting database to track history and safeguard information.
  • Processed invoices and journal entries with efficiency and accuracy, resulting in decreased discrepancies.
  • Investigated daily variances and corrected errors to resolve discrepancies.
  • Matched purchase orders with invoices and recorded necessary information.
  • Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
  • Safeguarded company assets by verifying appropriate authorization levels on all transactions prior to processing payments.
  • Maintained complete documentation and records of all purchasing activities.
  • Assisted employees with placing orders, addressing concerns or issues as they arose.
  • Placed all orders for employees, updated employees as needed regarding orders and tracked employee orders as needed.
  • Communicated with employees to address order inquiries, changes and cancellations.
  • Accomplished multiple tasks within established timeframes.
  • Maintained strict confidentiality of sensitive financial information to protect company reputation and client privacy.
  • Followed detailed directions from management to complete daily paperwork and computer data entry.
  • Supported finance team members in various projects, contributing to successful outcomes through diligent work ethic.
  • Documented and processed all garnishments for wage assignments or child support orders.
  • Prepared and submitted payroll tax journal entries.
  • Prepared and submitted positive pay on a weekly basis.

Jewelry Sales Coordinator

Walmart
02.2009 - 07.2011
  • Worked closely with team members to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
  • Maintained accurate records of all sales activities in the jewelry department.
  • Increased sales revenue by establishing strong relationships with customers.
  • Streamlined sales processes for improved efficiency and customer satisfaction.
  • Supported team members in achieving individual goals and targets through coaching, mentoring, and guidance.
  • Developed comprehensive understanding of product offerings in order to effectively communicate benefits to prospective customers.
  • Employed closing sales techniques, upselling and customer loyalty incentives to boost sales.
  • Prepared pricing strategies for current customers to enhance sales and increase profitability.
  • Enhanced product presentation and promotional material displays, working alongside jewelry manager.
  • Reduced errors during sales and service processes by devising and deploying template responses.
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
  • Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
  • Educated staff on strategies for handling difficult customers and challenging situations.
  • Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations.
  • Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
  • Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
  • Marked-down clearance items and relocated merchandise to proper store areas.
  • Mentored new sales associates to contribute to store's positive culture.

Temporary Production Worker

Community Link Inc
10.2007 - 10.2009
  • Followed safety procedures and guidelines to maintain safe working environments.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
  • Resolved issues quickly to maintain productivity goals.
  • Organized work to meet demanding production goals.
  • Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
  • Volunteered for additional assignments during peak work periods to keep tasks on schedule.
  • Maintained organized work area by cleaning and removing hazards.
  • Organized and prepared workstations and materials needed for operations to maximize productivity.
  • Assembled products according to changing daily work orders and specific customer needs.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours, coming in when called on short notice.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.

Education

Associate of Arts - Business Administration

Butler County Community College
El Dorado, KS
12.1997

High School Diploma -

Peabody-Burns High School
Peabody
05.1992

Skills

  • Accounts Payable
  • Invoice Processing
  • Accounts Payable Software
  • Account Reconciliation
  • General Ledger Entries
  • Tax reporting
  • Payroll Processing
  • Payment Processing

Timeline

Accounts Payable Clerk

Community Link Inc
07.2011 - Current

Jewelry Sales Coordinator

Walmart
02.2009 - 07.2011

Temporary Production Worker

Community Link Inc
10.2007 - 10.2009

Associate of Arts - Business Administration

Butler County Community College

High School Diploma -

Peabody-Burns High School

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Heather Keene