Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Heather Kessler

Lancaster,SC

Summary

Seasoned nursing professional offering proven clinical knowledge, natural interpersonal strengths. I am a driven, dedicated and compassionate Licensed Practical Nurse (LPN) with a 25 year progressive career history in direct patient care, acute care, company management and care coordination in fast-paced environments. I am looking to obtain a position with a company that will best utilize my skills and experience.

Overview

27
27
years of professional experience
1
1
Certification

Work History

I CCU Nurse

Novant Matthews Medical Center
02.2023 - Current
  • Oversaw various aspects of telemetry by administering pa catheters and arterials, vasoactive drugs, titration, thrombolytic therapy, dysrhythmia interpretation, and chest tubes.
  • Coordinated with healthcare staff from various disciplines to devise, carry out, and manage personalized care plans to benefit patient health and recovery.
  • Evaluated patient histories, complaints, and current symptoms.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Educated family members and caregivers on patient care instructions.
  • Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
  • Monitored patient reactions after administering medications and IV therapies.
  • Provided skilled, timely and level-headed emergency response to critically-ill patients.
  • Assessed and managed various patient treatments for numerous patient diagnoses from sepsis to acute respiratory distress.

Nurse, Neuro Trauma PCU

Banner University Hospital
03.2022 - Current
  • Monitored patients' respiratory status and ventilator operation and made adjustments to promote stabilization.
  • Observed patients' vital signs and administered physician-prescribed medications and treatments.
  • Delivered age-appropriate medical care for adult, and geriatric ICU patients.
  • Recorded patients' medical status and treatment details in electronic charts to accurately document medical care.
  • Developed and implemented patient care plans based on physicians' instructions and generally accepted nursing practices.
  • Followed HCA ethical values and principles and adhered to HIPAA medical record regulations to promote patients' privacy.
  • Supervised new employees and student nurses to promote adherence to established patient care standards and practices.
  • Coordinated patients' post-discharge treatment plans with physicians and other nurses to promote continuity of medical care.
  • Administered different therapies and medications in line with physician orders and treatment plan.
  • Monitored patient reactions after administering medications and IV therapies.
  • Provided skilled, timely and level-headed emergency response to critically-ill patients.
  • Provided exceptional care to high-acute patients needing complex care such as ventilator management, IV medications, post operative & extensive wound care.
  • Cared for patients on PCU duel two floor-unit, supporting fellow nurses in delivering outstanding treatment to patients.
  • Identified and assisted with opportunities for performance improvement activities on unit and with other service areas.
  • Followed proper procedure for installation and removal of catheters, IVs with maintenance of PICC and central lines.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Administered medications via oral, IV and intramuscular injections and monitored responses.
  • Maintained respectful treatment environment that honored patients' and families' cultural and religious traditions and preferences.
  • Teamed on trauma and emergency interventions involving serious head injuries, gunshot wounds and thoracic trauma.
  • Updated patient charts with data such as medications to keep records current and support accurate treatments.

Hospice Nurse

Infinity Hospice Care
08.2020 - 02.2022
  • Developed and implemented individualized care plan for each hospice patient while following physician instructions.
  • Recognized and understood specific stages of dying process, providing comfort-based care during vulnerable times.
  • Established and maintained successful relationships with patients, families and physicians by utilizing exemplary communication and active listening skills.
  • Implemented care plans for patient treatment after assessing physician medical regimens.
  • Advocated for and strived to protect health, safety and rights of patient.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Assessed and evaluated mental health needs, working with multidisciplinary team to initiate, manage and modify individualized care plans.
  • Monitored patient reactions after administering medications and IV therapies.
  • Accurately documented treatment, medications and IVs administered, discharge instructions and follow-up care.
  • Taught family members and caregivers various ways to manage patients' pain, how to check for vital signs and proper methods for dressing changes.

Nurse, Clinical Director

IV Nutrition
06.2019 - 01.2020
  • Coordinate monthly work schedules for all employees
  • Directed daily operations at facility
  • Trained paramedics and newly hired registered nurses
  • Inserted and managed peripheral intravenous lines
  • Performed client consults to best suit their nutrient needs
  • Resolved conflicts promptly among nurses, paramedics and all other employees to keep workflows on task
  • Recruited individuals bringing talent, well-developed skills sets and passion for helping others, effectively building exceptionally gifted team of personnel

Senior Manager

IV Revival
10.2016 - 06.2019
  • Insertion, maintinece of peripheral IV lines, mixing all intravenous nutrients as a field nurse
  • Supervise and direct a team of 14 registered nurses & 2 phone coordinators
  • Confidently manages the overall operation of nursing services and client satisfaction, including financial management, quality assurance, safety risk management, teammate satisfaction, quality index scores and facility maintenance
  • Investigate, provide and submit information to owners about special incidents, events and customer needs
  • Routinely collaborates with owners to improve services and correct any customer issues both internal and external
  • Recruiting interviewing, hiring, & coaching new employees
  • Provide a monthly and daily schedule for all employees
  • Analyzes client feedback to identify opportunities for staff recognition as well as areas for improvement
  • Streamlined a more efficient audit process to evaluate the thoroughness of documentation and maintenance of company standards
  • Maintains staff records, nursing license & certifications, and client medical records, in addition to ensuring distribution of updated policies
  • Evaluates and establish standards for selection of new hires & termination of staff
  • Preformed data analysis from clients, staff and owners in effort to build a better book of business
  • Performs weekly inventory and maintains office, medical supply counts and quality control
  • Monitors and control inventory, encompassing daily production, workflow and distribution
  • Optimize operational continuity by implementing enhanced inventory documentation
  • Build upon communication systems with clients and devise initiatives, resulting in increased sales and improved customer service
  • Develop strategic marketing communications, including consumer benefits, clarifying market trends and identifying audiences to target clients for IV hydration
  • Maintains & improves working relationships with vendors, venues, suppliers and carriers
  • Analyze competitive incentive data and evaluate the impact that data has on the marketplace
  • Increase customer engagement through social media
  • Analyze and report social media and online marketing campaign results
  • Research online structural trends and track health & wellness fluctuations to optimize strategies for short- and long-term campaigns
  • Ensure successful outcome of web development strategy by aligning consistent brand messaging and visual designs across all digital outlets
  • Manage & maintain a high-skill level in digital marketing platforms such as Facebook, Instagram & Twitter
  • Engage online audiences by placing a strong focus on the sales process, providing support in responding to inquiries and comments in a timely and knowledgeable manner
  • Develop and implement campaigns for email and online advertising
  • Contribute ideas to concept development, strategic planning and business operations
  • Analyze usage patterns to understand ways in which customers use company products and services
  • Create graphics for effective social media & Google posts
  • Create marketing plans that align to the company's goals for long term projected growth

Perioperative Nurse

United Surgical Partners International
10.2015 - 06.2018
  • Communicated with patients perioperatively with pre-surgical instructions and post operative follow up
  • Performed Insertion of peripheral IV's & all preoperative paperwork
  • Accurately documented all elements of nursing assessment, treatments, medications, discharge instructions, and follow-up care
  • Ensured that each surgical patient received high level of individualized care

Pediatric Nurse

Weill Cornel Hospital
06.2011 - 09.2014
  • Provided care for children 0 to 18 years old
  • Conducted complete medical examinations and evaluated children's health conditions
  • Helped young patients feel comfortable with procedures and immunizations
  • Documented concerns for physicians to review in advance
  • Educated parents on preventive measures to promote disease prevention
  • Collaborated with physicians to provide optimal nursing care to patients
  • Helped patients to overcome fear and apprehension related to childhood problems and treatment procedures. Provided educational support to patients and families to inform them of procedures

Pediatric Home Care Nurse

Bayada Nurses
01.2010 - 08.2012
  • Identified health issues in an at home setting while maintaining communication with the physician to provide care
  • Provided compassionate nursing care to medically fragile children in home settings
  • Tracked patients' progress through careful reporting and documentation at each visit
  • Handled a variety of nursing tasks including medication administration, ventilation monitoring and wound care
  • Performed basic physical assessments of newborns and infants
  • Maintained & changed airways of trach/vent post NICU patients

Float Nurse

WHITE GLOVE AGENCY, LPN for Queens Center Hospital
01.2009 - 06.2011
  • Float nurse for telemetry, step down ICU
  • Partnered with team of registered nurses to achieve overall well-being of all patients
  • Managed care for post-operative patients through discharge of both step down ICU, telemetry & Surgical units
  • Evaluated patient care needs, prioritized treatment, and maintained patient flow
  • Managed 10 patients, providing treatments, IV therapy, oral medications and wound care

Telemetry Step Down ICU

NEW ISLAND HOSPITAL
01.2008 - 01.2010
  • Partnered with team of registered nurses to achieve overall well-being of all patients
  • Administered oral & IVPB medications, IV line insertion, maintenance of peripheral, PICC & central lines
  • Observed patient health and side effects from treatments and medications, noting all details in patient chart
  • Developed patient care plans, including assessments, evaluations and nursing diagnoses
  • Responded to all cardiac codes and followed through on documentation of patients status
  • Cooperated and communicated effectively with physicians to ensure client satisfaction and compliance with set standards
  • Treated patients with strokes, head traumas, comas, and intracranial hematomas, myocardial infarction, cardiac arrhythmias & post cardiac catheterization
  • Scheduled patient admissions and discharges, instructed patients & family members on proper discharge care

Telemetry Nurse

NEW YORK QUEENS HOSPITAL
01.2008 - 01.2009
  • Responsible for monitoring all cardiac algorithms
  • Fluent in all cardiac rhythms
  • Partnered with team of registered nurses to achieve overall well-being of all patients
  • Managed all facets of telemetry, including vasoactive drug administration and titration, thrombolytic therapy, dysrhythmia interpretation and chest tube management

Pediatric Nurse

ST. MARYS CHILDRENS HOSPITAL
01.2007 - 01.2008
  • Pediatric Floor Nurse -all aspects of pediatric nursing
  • Provided bedside care and treatment for patients in the Pediatric unit
  • Provided care for children, ages 3 months to 10 years
  • Maintained trach/vent airways & changed airways as ordered by physician
  • Evaluated patient care needs, prioritized treatment, and maintained patient flow
  • Accurately documented all elements of nursing assessment, treatments, medications, discharge instructions, and follow-up care
  • Attended all codes & followed up with proper documentation in patients chart

Emergency Room Nurse

WINTHROP UNIVERSITY HOSPITAL
01.2004 - 01.2007
  • Adult & Pediatric Emergency nursing level 1 trauma center
  • Fluent in all cardiac algorithms
  • Evaluated patients suffering from asthma, appendicitis, hernias, cardiac arrhythmia's, pregnancy, miscarriage, gastrointestinal blockages, DIC, orthopedic emergencies etc
  • Managed patients with strokes, head traumas, comas, intracranial hematoma's
  • Initiated & maintained peripheral IV insertion, blood draws on adults & pediatrics
  • Assisted doctors with surgeries and non-invasive procedures
  • Documented patient information obtained from interviews
  • Assisted in codes & followed up with documentation in patients chart
  • Maintained a district of 6-8 patients independently including non emergent to ICU holds for adult & pediatric

Telemetry Unit Staff Nurse

New Island Hospital
01.2002 - 02.2004

All aspects of telemetry floor nursing


Telemetry Staff Nurse

Long Beach Medical Center
12.1998 - 01.2002

All aspects of telemetry floor nursing

Long Term Care Nurse

Rockville Nursing Center
12.1997 - 12.1998

Long Term Care floor nurse

Education

Licensed Practical Nurse - Nursing

Nassau Tech Boces
Westbury, NY

High School Diploma -

H Frank Carey High School
Franklin Square, NY
1997

Skills

  • Patient triaging
  • Electronic charting
  • Patient monitoring
  • Patient Management
  • Basic Life Support/ ACLS Certification
  • Medication and IV administration
  • Highly proficient in peripheral IV insertion

Certification

  • Licensed Practical Nurse in AZ, License number #LP051373, Exp:4/1/2024
  • Licensed Practical Nurse in NY, License number #254007
  • Basic Life Support (BLS) Exp: 4/2022
  • Advanced Cardiac Life Support (ACLS) Certification Exp: 4/2022

Timeline

I CCU Nurse

Novant Matthews Medical Center
02.2023 - Current

Nurse, Neuro Trauma PCU

Banner University Hospital
03.2022 - Current

Hospice Nurse

Infinity Hospice Care
08.2020 - 02.2022

Nurse, Clinical Director

IV Nutrition
06.2019 - 01.2020

Senior Manager

IV Revival
10.2016 - 06.2019

Perioperative Nurse

United Surgical Partners International
10.2015 - 06.2018

Pediatric Nurse

Weill Cornel Hospital
06.2011 - 09.2014

Pediatric Home Care Nurse

Bayada Nurses
01.2010 - 08.2012

Float Nurse

WHITE GLOVE AGENCY, LPN for Queens Center Hospital
01.2009 - 06.2011

Telemetry Step Down ICU

NEW ISLAND HOSPITAL
01.2008 - 01.2010

Telemetry Nurse

NEW YORK QUEENS HOSPITAL
01.2008 - 01.2009

Pediatric Nurse

ST. MARYS CHILDRENS HOSPITAL
01.2007 - 01.2008

Emergency Room Nurse

WINTHROP UNIVERSITY HOSPITAL
01.2004 - 01.2007

Telemetry Unit Staff Nurse

New Island Hospital
01.2002 - 02.2004

Telemetry Staff Nurse

Long Beach Medical Center
12.1998 - 01.2002

Long Term Care Nurse

Rockville Nursing Center
12.1997 - 12.1998

Licensed Practical Nurse - Nursing

Nassau Tech Boces

High School Diploma -

H Frank Carey High School
  • Licensed Practical Nurse in AZ, License number #LP051373, Exp:4/1/2024
  • Licensed Practical Nurse in NY, License number #254007
  • Basic Life Support (BLS) Exp: 4/2022
  • Advanced Cardiac Life Support (ACLS) Certification Exp: 4/2022
Heather Kessler