Heather Kieon
Nashville,GA
Summary
Seasoned Registered Nurse with a robust background in critical care and leadership roles, notably at Pruitt Health Hospice. Expert in infectious disease control and demonstrating exceptional patient management skills. Proven track record in improving patient satisfaction and process improvement, leveraging strong clinical judgment and culturally-sensitive care. Achieved significant outcomes in patient care coordination and team leadership. Compassionate healthcare professional with a background in nursing, known for high productivity and efficient task completion. Skilled in patient care management, emergency response, and infection control. Excel at communication, teamwork, and empathy, ensuring optimal patient outcomes and collaborative healthcare environments. Compassionate Registered Nurse, offering background in critical care, pediatrics and geriatrics. Known for providing personalized patient care; skilled at coordinating with healthcare professionals to advance quality of life for diverse populations. Significant impact made by implementing proactive health management measures in prior roles.
Overview
24
24
years of professional experience
Work History
Registered Nurse
Pruitt Health Hospice
Valdosta, GA
10.2018 - Current
- Evaluated patients, recognized and addressed complications and coordinated treatment with other members of critical care team.
- Maintained personal and team compliance with medication administration standards and patient care best practices.
- Worked with patients during end-of-life care. Education with families and facilities on end-of-life care.
- Admission of new patients. IDT meetings. Working closely with attending physicians as well as the medical director for hospice
- Educated family caregivers on providing basic nursing care such as wound dressing changes or catheter maintenance.
- Provided guidance on managing symptoms related to terminal illnesses such as pain control techniques or nutrition counseling.
- Collaborated closely with physicians and other healthcare providers to coordinate comprehensive patient care.
- Coordinated with interdisciplinary team members to ensure quality care for all patients.
- Administered oral, IV and intra-muscular medications and monitored patient reactions.
- Assessed patients' physical and psychological needs, developed individualized care plans, and monitored progress in meeting goals.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
- Evaluated effectiveness of interventions used by nurses while making recommendations for improvement where necessary.
- Coordinated with healthcare team to establish, enact and evaluate patient care plans.
- Delivered respectful, compassionate care to each patient and family member.
- Performed initial assessments of new patients to determine hospice eligibility.
- Observed strict safety measures, including checking medication dosages before administration to patients.
- Conducted regular visits with assigned patients in their home setting or at long-term care facilities to assess health status changes.
- Listened to patients and loved ones, offering emotional support, and kindness to help with end-of-life transition.
- Provided patient and family education regarding disease process, symptom management, end-of-life issues, and available resources.
- Guided patients' loved ones and caregivers in pain management, wound care and medication dosing.
- Interpreted and evaluated diagnostic tests to identify and assess patient's condition.
- Utilized effective interpersonal, writing and active listening skills to build and cultivate positive relationships with patients, caregivers, and physicians.
- Ensured timely completion of all required documentation including admission paperwork, discharge summaries.
- Created and applied tailored care plans that would meet each patient's individualized needs.
- Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.
Registered Nurse
PruittHealth-Valdosta
Valdosta, GA
03.2018 - 10.2018
- Evaluated patients, recognized and addressed complications and coordinated treatment with other members of critical care team.
- Maintained personal and team compliance with medication administration standards and patient care best practices.
- Medication admission, admission of new patient, working with
Registered Nurse
Berrien Nursing Center
Nashville, GA
09.2017 - 01.2018
- Maintained personal and team compliance with medication administration standards and patient care best practices.
- Coordinated discharge planning activities including arranging follow up appointments or referrals for additional services.
- Updated charts throughout shifts with current, accurate information to maintain strict recordkeeping standards.
- Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
- Documented patient progress notes accurately and efficiently in the electronic medical record system.
- Advocated for patients by supporting and respecting basic rights, values, and beliefs.
- Conducted specified laboratory tests to help detect conditions and determine diagnosis.
- Conducted intake assessments with patients and relatives to gather case history.
- Administered medications, tracked dosages, and documented patient conditions.
- Assessed patient needs, prioritized treatment, maintained patient flows and assisted physicians with non-invasive procedures.
- Collaborated with physicians, nurses, therapists, social workers and other healthcare professionals to develop individualized treatment plans for each patient.
- Stocked clinical workstations and procedure rooms with necessary supplies.
- Trained and mentored new RNs on best practices, hospital policies and standards of care.
- Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.
- Observed strict safety measures, including checking medication dosages before administration to patients.
Registered Nurse-patient Care Coordinator
Pediatria
Valdosta, GA
08.2015 - 07.2017
- Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
- Provided emotional support and counseling to patients and their families.
- Ensured compliance with standards of professional practice as well as state and federal regulations related to health care delivery services.
- Evaluated patients, recognized and addressed complications and coordinated treatment with other members of critical care team.
- Observed strict safety measures, including checking medication dosages before administration to patients.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
- Conducted intake assessments with patients and relatives to gather case history.
- Administered medications and treatments, monitoring patients for reactions and side effects.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Provided patient care and education to patients with chronic illnesses.
- Maintained a safe environment for all patients by adhering to infection control policies and procedures.
- Ensured compliance with regulatory agencies such as The Joint Commission and Centers for Medicare and Medicaid Services.
- Utilized critical thinking skills to assess clinical situations quickly and accurately.
Registered Nurse-patient Care Coordinator
PSA Healthcare
Macon, GA
01.2008 - 08.2015
- Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
- Provided emotional support and counseling to patients and their families.
- Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
- Participated in multidisciplinary team meetings to discuss patient care plans.
- Provided emotional support to patients and their families during difficult times.
- Ensured compliance with standards of professional practice as well as state and federal regulations related to health care delivery services.
- Evaluated patients, recognized and addressed complications and coordinated treatment with other members of critical care team.
- Achieved departmental goals and objectives by instituting new processes and standards for in-patient care.
- Monitored vital signs, administered injections, and provided assistance with medical procedures.
- Observed strict safety measures, including checking medication dosages before administration to patients.
- Conducted specified laboratory tests to help detect conditions and determine diagnosis.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
- Coordinated discharge planning to ensure continuity of care post-hospitalization.
- Collected lab specimens, ordering and interpreting diagnostic tests and lab results.
- Conducted intake assessments with patients and relatives to gather case history.
- Counseled patients and caregivers, providing emotional, psychological and spiritual support.
- Administered medications and treatments, monitoring patients for reactions and side effects.
- Maintained personal and team compliance with medication administration standards and patient care best practices.
- Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Maintained a safe environment for all patients by adhering to infection control policies and procedures.
- Provided patient care and education to patients with chronic illnesses.
- Ensured compliance with regulatory agencies such as The Joint Commission and Centers for Medicare and Medicaid Services.
- Monitored and managed various treatment and care interventions.
- Utilized critical thinking skills to assess clinical situations quickly and accurately.
- Counseled patients regarding medication side effects or lifestyle changes necessary for improved health outcomes.
- Coordinated discharge planning activities including arranging follow up appointments or referrals for additional services.
Registered Nurse-Home Health
Memorial Home Health
Adel, GA
06.2007 - 01.2009
- Collected lab specimens, ordering and interpreting diagnostic tests and lab results.
- Provided patient and family health education focusing on self-management, prevention and wellness.
- Monitored and managed various treatment and care interventions.
- Created, implemented and evaluated patient care plans with medical team.
- Evaluated patients, recognized and addressed complications and coordinated treatment with other members of critical care team.
- Observed strict safety measures, including checking medication dosages before administration to patients.
- Demonstrated ability to work independently as well as collaboratively within a team environment.
- Ensured compliance with standards of professional practice as well as state and federal regulations related to health care delivery services.
- Assessed and prepared patients for procedures, performing initial and ongoing patient assessments.
- Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
- Maintained a safe environment for all patients by adhering to infection control policies and procedures.
- Provided emotional support and comfort to families during difficult times.
- Acted as patient advocate and implemented total patient care through team nursing process.
- Interpreted and evaluated diagnostic tests to identify and assess patient's condition.
- Ensured compliance with regulatory agencies such as The Joint Commission and Centers for Medicare and Medicaid Services.
- Collaborated with physicians, nurses, therapists, social workers and other healthcare professionals to develop individualized treatment plans for each patient.
- Maintained personal and team compliance with medication administration standards and patient care best practices.
- Administered oral, IV and intra-muscular medications and monitored patient reactions.
- Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Adhered to infection control procedures to facilitate safe, clean patient environment.
- Advocated for patients by supporting and respecting basic rights, values, and beliefs.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
- Counseled patients regarding medication side effects or lifestyle changes necessary for improved health outcomes.
- Educated patients and families on health care needs, conditions, and options.
- Evaluated effectiveness of interventions through ongoing assessment of patient responses.
Registered Nurse, Operating Room
Memorial Hospice Adel
Adel, GA
09.2005 - 06.2007
- Participated in daily rounds with the surgeon to discuss cases before entering the operating room.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
- Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
- Coordinated discharge planning to ensure continuity of care post-hospitalization.
- Participated in quality improvement initiatives to enhance patient safety and surgical outcomes.
- Monitored vital signs, documented changes in patient status and administered medications as prescribed by physicians.
- Stocked clinical workstations and procedure rooms with necessary supplies.
- Ensured all surgical instruments and equipment were properly sterilized and organized for accessibility.
- Collaborated with interdisciplinary teams to ensure optimal outcomes for patients undergoing surgery.
- Administered oral, IV and intra-muscular medications and monitored patient reactions.
- Provided intraoperative care, including tissue retraction, suturing, and application of dressings.
- Ensured proper functioning of all surgical equipment prior to use during operations.
- Evaluated patient responses to treatment interventions while ensuring comfort levels are maintained throughout recovery process.
- Transferred patients from operating room to recovery room on stretchers and in wheelchairs.
- Advocated for patient needs and preferences throughout the surgical process to ensure patient-centered care.
- Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
- Performed nursing tasks to deliver high level of care and comply with procedures and regulations.
- Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
- Responded quickly and effectively to any emergency situations that arose during surgery.
- Instructed patients about post-operative instructions such as activity restrictions or wound care instructions following discharge from the hospital.
- Educated patients and families about post-operative care, including wound care and medication management.
- Acted as a liaison between the surgical team and the patient's family, providing updates and support during procedures.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Built relationships with pre- and post-surgical patients with compassion and positive attitude.
- Assisted surgical team in donning sterile gowns, gloves, and masks to maintain a sterile environment.
- Assisted with nursing duties in short-staffed areas.
- Conducted inventory checks and ordered supplies to maintain adequate stock for surgical procedures.
Registered Nurse, Intensive Care Unit
South Georgia Medical Center
Valdosta, GA
07.2003 - 09.2005
- Assisted in the performance of diagnostic tests and interpreted results to guide nursing care.
- Coordinated discharge planning, ensuring patients transitioned safely from ICU to next level of care.
- Participated in quality improvement activities aimed at improving the overall standard of care provided to ICU patients.
- Implemented infection control measures to prevent the spread of infections within the ICU.
- Trained new nursing staff and students, sharing knowledge and best practices in critical care nursing.
- Prioritized multiple tasks while maintaining excellent standards of care delivery.
- Advocated for patient needs and preferences, acting as a liaison between patients, families, and healthcare providers.
- Developed strong relationships with interdisciplinary teams throughout hospital departments.
- Managed comprehensive care for critically ill patients, ensuring adherence to ICU protocols and guidelines.
- Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
- Educated families on proper homecare techniques for post-discharge planning purposes.
- Assisted with end-of-life decisions by providing guidance and education regarding available options.
- Completed patient assessments, triaged and recorded patient histories, symptoms and observations.
- Maintained meticulous records of patient care, treatment plans, and progress notes in electronic health systems.
- Functioned as charge nurse and assumed patient care in absence of nurses ending or arriving for shifts.
- Participated in clinical rounds with physicians, offering insights from nursing perspective to inform patient care decisions.
- Evaluated patient vital signs and laboratory data to assess needs and provide emergency interventions.
- Managed patient pain and discomfort through effective pain management strategies, enhancing patient comfort.
- Performed bedside procedures such as wound dressing changes, catheterizations, IV starts and changes, tracheostomy care.
- Administered medications, monitored dosages, and observed patient reactions in a high-stakes environment.
- Maintained accurate documentation of patient assessments, treatments, and medications administered in electronic medical record system.
- Responded to life-saving situations using appropriate resuscitation techniques and emergency protocols.
- Utilized strong critical thinking skills to make quick and accurate clinical decisions in emergency situations.
- Facilitated communication with care team members to ensure consistency and continuity of care across shifts.
- Established and implemented nursing care plans for each patient using protocols of assessment, development, activation and evaluation.
- Observed strict safety measures, including checking medication dosages before administration to patients.
- Identified abnormal and critical respiratory patterns through direct pulmonary assessments.
- Monitored ventilator settings and adjusted as needed according to physician orders or established protocols.
- Administered medications and treatments according to established protocols.
- Collaborated with other healthcare professionals to ensure optimal patient care.
- Recognized changes in patient conditions, promptly notified physicians, and implemented appropriate interventions as necessary.
- Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
- Demonstrated effective communication skills when interacting with patients and families.
- Evaluated the effectiveness of nursing interventions through ongoing assessment of patient responses and outcomes.
- Provided care to critically ill patients in a fast-paced environment.
- Instructed patients and families on medication administration instructions prior to discharge from facility.
Registered Nurse Supervisor
Memorial Hospital Adel
Adel, GA
06.2001 - 07.2003
- Provided leadership during emergency situations ensuring high standards of patient safety are met.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Maintained communication and transparency with governing boards, department heads and medical staff.
- Explained policies, procedures and services to patients.
- Utilized critical thinking skills to assess patient needs and provide appropriate interventions.
- Established solid relations with leadership and staff by attending board meetings and coordinating interdepartmental information exchanges.
- Recruited, hired and trained new medical and facility staff.
- Trained other nurses on patient care and daily tasks, supporting growth and professional development.
- Educated patients and families about their illness or injury, treatment options, medications, and follow-up care instructions.
- Created individualized patient plans based on assessment findings.
- Communicated with patients with compassion while keeping medical information private.
- Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
- Evaluated effectiveness of nursing interventions by assessing patient responses.
- Coordinated orientation program for newly hired RNs.
- Provided guidance, support and professional development to staff members.
- Observed nurse administration of oral, intramuscular, and IV medications to patients as prescribed, monitoring responses for adverse reactions.
- Reviewed medical charts to ensure accuracy of documentation and appropriateness of orders.
- Monitored clinical outcomes to identify opportunities for improvement in care delivery.
- Applied clinical judgment and comprehensive knowledge of facility policies to assist floor nurses with patient care decisions.
- Resolved conflicts between staff members in a timely manner while maintaining morale.
- Identified training needs of nurses and provided appropriate instruction and coaching as needed.
- Conducted regular performance reviews to ensure quality patient care.
- Ensured compliance with all applicable laws and regulations related to nursing practice.
- Received and investigated complaints from families, patients and clinical staff, devising solutions to multifaceted challenges.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Completed day-to-day duties accurately and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Managed household errands and other essential duties.
Education
Associate of Science - Nursing
South Georgia College
Douglas, GA05-2001
Skills
- Infectious disease control
- Lab result interpretation
- Culturally-sensitive care
- Medical assessment
- Vaccine administration
- Precepting
- Ventilator support
- IV management
- Nursing staff leadership
- Discharge coordination
- Chart updating
- Patient satisfaction and process improvement
- Intake and discharge
- Gastrostomy tube care
- Call triaging
- Home care
- Hospice philosophy
- Patient management
- Medical screening
- Medical recordkeeping
- Care planning
- At-risk patient care
- Gastrostomy buttons experience
- Intravenous therapy
- Telemetry monitoring
- Professional bedside manner
- Unit administration
- Supply restocking
- Medication distribution
- Wound care
- Newborn education
- Team coordination
- Mobility assistance
- Taking vitals
- Pediatric nursing
- Medication administration
- Direct nursing care
- OR and ER experience
- Case management
- Strong clinical judgment
- Collecting vitals
- Licensed RN
- Reporting and documentation
- HIPAA education
- Postpartum care
- Home health care
- Newborn care
- Strong medical ethic
- Feeding assistance
- Preventive health
- Performing ekgs
- IV setup
- Managing deadlines
Timeline
Registered Nurse
Pruitt Health Hospice
10.2018 - Current
Registered Nurse
PruittHealth-Valdosta
03.2018 - 10.2018
Registered Nurse
Berrien Nursing Center
09.2017 - 01.2018
Registered Nurse-patient Care Coordinator
Pediatria
08.2015 - 07.2017
Registered Nurse-patient Care Coordinator
PSA Healthcare
01.2008 - 08.2015
Registered Nurse-Home Health
Memorial Home Health
06.2007 - 01.2009
Registered Nurse, Operating Room
Memorial Hospice Adel
09.2005 - 06.2007
Registered Nurse, Intensive Care Unit
South Georgia Medical Center
07.2003 - 09.2005
Registered Nurse Supervisor
Memorial Hospital Adel
06.2001 - 07.2003
Associate of Science - Nursing
South Georgia College
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