Summary
Overview
Work History
Education
Skills
Timeline
Generic

Heather King

San Angelo,TX

Summary

Results-driven Quality Control Inspector with expertise in visual inspection and product compliance at Buddy's Plant Plus. Proven ability to enhance quality assurance processes and implement corrective actions. Strong communicator and collaborator, dedicated to achieving operational excellence and maintaining high standards in product quality.

Overview

32
32
years of professional experience

Work History

Quality Control Inspector

Buddy's Plant Plus
01.2021 - 01.2025
  • Conducted inspections of products to ensure compliance with quality standards
  • Assisted in identifying defects and implementing corrective actions
  • Learned proper use of measurement tools for accurate evaluations
  • Documented inspection results and maintained detailed records
  • Collaborated with team members to enhance quality assurance processes
  • Participated in training sessions to improve knowledge of quality control protocols
  • Supported routine audits to assess adherence to safety regulations
  • Updated inspection checklists based on feedback and industry best practices
  • Communicated with production team members about quality issues.
  • Inspected quality of products, taking note of functionality, appearance and other specifications.

Customer Service

Chans Beer Barn
03.2020 - 01.2021
  • Drove excellence in customer service while overseeing department functions.
  • Provided comprehensive customer service to drive client satisfaction.
  • Provided attentive customer service, addressing guest concerns promptly and professionally.
  • Developed customer service processes to improve customer satisfaction.
  • Delivered excellent customer service for repeat business and referrals.
  • Maintained excellent customer service and positive attitude.

Production Assistant

Gandy Ink
04.2019 - 03.2020
  • Coordinated daily production schedules to optimize workflow and meet project deadlines.
  • Assisted in setup and operation of production equipment, ensuring adherence to safety standards.
  • Streamlined communication between departments, enhancing collaboration and reducing delays.
  • Trained new team members on operational procedures and best practices for efficiency.
  • Monitored inventory levels, facilitating timely reordering of supplies to maintain production flow.
  • Implemented quality control measures, contributing to consistent product quality and compliance.
  • Supported troubleshooting processes for equipment malfunctions, minimizing downtime during production runs.
  • Developed process documentation, improving training resources for current and future staff onboarding.

Assistant Manager

Subway
04.2019 - 08.2019
  • Led team in achieving operational goals through effective scheduling and resource allocation
  • Implemented process improvements that increased efficiency and reduced operational delays
  • Trained and mentored new staff on company policies and best practices
  • Collaborated with cross-functional teams to enhance customer service initiatives
  • Managed inventory control systems, ensuring accuracy and timely replenishment of stock
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Facilitated regular team meetings to promote communication and align objectives across departments
  • Developed training materials to streamline onboarding processes for new employees

Mental Health Technician

Woman At The Well Ministries
04.2005 - 06.2011
  • Monitored patient behavior and mental health conditions, ensuring safety and compliance with treatment plans.
  • Assisted in therapeutic activities, promoting engagement and emotional well-being among patients.
  • Documented patient progress and incidents accurately, contributing to comprehensive care assessments.
  • Collaborated with healthcare teams to develop individualized treatment strategies for diverse patient needs.
  • Trained new staff on operational procedures and best practices for patient care delivery.
  • Conducted regular wellness checks, identifying changes in patient conditions for timely intervention.
  • Implemented crisis intervention techniques, effectively de-escalating situations to maintain a safe environment.
  • Led team meetings to discuss case reviews, enhancing collaborative approaches to patient care management.
  • Performed scheduled patient safety checks and documented results to establish patients' well-being.

Administrative Office Manager

United States Navy
10.1992 - 10.1996
  • Coordinated office operations to ensure efficiency and accuracy in administrative processes.
  • Developed and implemented filing systems to enhance document retrieval times.
  • Managed vendor relationships, negotiating contracts to optimize service delivery and costs.
  • Oversaw scheduling of meetings and events, ensuring optimal resource allocation.
  • Streamlined communication channels across departments, improving information flow and collaboration.
  • Trained administrative staff on best practices for office management and software tools.
  • Conducted regular audits of office procedures, identifying areas for process improvement.
  • Led initiatives to enhance workplace organization, resulting in improved team productivity and morale.
  • Created a welcoming office environment by maintaining clean, organized spaces for staff use.

Education

Sociology

San Antonio College
San Antonio, TX
05-2005

Skills

  • Quality control
  • Visual inspection
  • Product inspection
  • Visual inspections

Timeline

Quality Control Inspector

Buddy's Plant Plus
01.2021 - 01.2025

Customer Service

Chans Beer Barn
03.2020 - 01.2021

Production Assistant

Gandy Ink
04.2019 - 03.2020

Assistant Manager

Subway
04.2019 - 08.2019

Mental Health Technician

Woman At The Well Ministries
04.2005 - 06.2011

Administrative Office Manager

United States Navy
10.1992 - 10.1996

Sociology

San Antonio College

Similar Profiles

CREATE PROFILE
Heather King