HEATHER KIRKNESS
Farmington,CT
Summary
Reliable and detail-oriented professional with experience in financial oversight, customer service, and operations. Skilled in cash handling, account balancing, and maintaining accuracy. Proficient in JavaScript, HTML, CSS, and Microsoft Office Suite. Strong in time management and client relations. Seeking to apply financial and organizational strengths in a banking role.
Overview
12
12
years of professional experience
Work History
Toddler Educator
Brightpath Early Learning and Child Care
10.2019 - Current
- Develop and implement early childhood curriculum, demonstrating organizational skills and attention to detail in creating structured learning environments.
- Providing daily individualized photos and updates, ensuring transparency and engagement regarding each child's classroom activities.
- Maintain accurate records for incident reports and medication forms, ensuring compliance with regulatory standards.
- Manage daily caregiving tasks, including feeding and hygiene, for children aged 6 months to 2 years, showcasing multitasking and adaptability.
Supervisor
Highland Park Market
08.2015 - 03.2020
- Entrusted with sole responsibility for closing store operations, managing and securing thousands of dollars in daily cash transactions with precision.
- Balanced financial records and prepared deposits, ensuring accuracy for next-day operations and maintaining compliance with store protocols.
- Operated cash registers and managed store safe, overseeing high-volume transactions while maintaining accountability.
- Cultivated strong customer relationships through effective communication, resolving inquiries, and ensuring satisfaction in a fast-paced retail environment.
- Trained and supervised associates, fostering a collaborative team dynamic and operational efficiency.
Babysitter
06.2013 - Current
- Provide attentive care for children aged 6 months to 12 years, managing daily needs such as feeding, hygiene, and activity planning.
- Demonstrate reliability and adaptability in dynamic caregiving settings, prioritizing safety and client satisfaction.
Education
4-year degree - User Experience (UX) Design
Arizona State University
12.2028
Web Development Bootcamp - JavaScript, HTML, and CSS
University of Connecticut
Storrs, CT10.2021
Health Career Pathways program - undefined
Tunxis Community College
Farmington, CT12.2019
Skills
- Cash handling
- Account reconciliation
- Store balancing
- Microsoft Excel
- Microsoft Word
- Office Suite
- Time management
- Attention to detail
- Multitasking
- Effective verbal skills
- Effective written skills
- Over-the-phone interactions
- JavaScript/HTML/CSS
Timeline
Toddler Educator
Brightpath Early Learning and Child Care
10.2019 - Current
Supervisor
Highland Park Market
08.2015 - 03.2020
Babysitter
06.2013 - Current
Web Development Bootcamp - JavaScript, HTML, and CSS
University of Connecticut
Health Career Pathways program - undefined
Tunxis Community College
4-year degree - User Experience (UX) Design
Arizona State University
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