Learning and teaching
Heather Kist
Harrisville,RI
Summary
With expertise in production and quality management, I am a process-driven professional emphasizing process orientation, inventory control, and product and employee development. I possess extensive knowledge of lean manufacturing and Six Sigma, consistently delivering significant cost reductions and improved quality and efficiencies. As a collaborative leader, I excel at partnering with colleagues to foster an engaged and empowering work culture. My documented strengths include building and maintaining relationships with diverse stakeholders in dynamic, fast-paced environments.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Quality/CI Manager
Unicorr Packaging Group
03.2021 - Current
- Ensure all Good Manufacturing Practices and ISO standards are followed throughout the company
- Develop the quality KPIs for the company’s strategic plan
- Overseeing and managing all aspects of quality involving all quality standard functions
- Facilitating investigations and corrective actions for customer issues and complaints relating to non-conforming products and customer complaints
- Create professionally crafted formal responses for customers
- Train and Supervise workers engaged in product inspections
- Perform internal audits and audits on quality documentation to ensure high-quality standards
- Formulate, document, and maintain quality control standards and ongoing quality control objectives
- Interact with vendors VIA purchasing to ensure the quality of all purchased parts
- Work/Visit customers with sales service representatives on all customer quality issues
- Work with all department managers and supervisors within the facility to ensure quality compliance
- Work with the corporate quality manager on all new quality standards and processes
- Handling many tasks and interacting with other departments daily
- Maintain the Quality Drive by updating and changing revisions as needed
- Create work instructions and training documentation/programs to educate the workforce
- Develop safe and efficient department workflows.
Production Manager
Sonoco Protective Solutions
10.2018 - 01.2020
- Schedule production runs to satisfy customer orders
- Ensure productions stay on schedule and within budget
- Maintained on-time shipments
- Liaising with other managers to formulate objectives
- Estimating costs and preparing budgets
- Organizing workflow to meet specifications and deadlines
- Developed comprehensive employee training
- Developed KPIs to monitor improvements
- Hired, trained, supervised, and evaluated junior staff
- Determined quality control standards and monitored safety requirements
- Maintain accurate finished goods/raw material inventory
- Capital budget planning.
Repair Supervisor
Lenze Americas
01.2015 - 08.2018
- Assign work to and Oversee 8 Person Crew
- Write employee Reviews through the lead process
- Maintain and update the repair price list
- Stock and cycle count department warehouse
- Attending change management meetings and updating products in SAP
- Sustain internal process documents for ISO
- Teach Lean Philosophy to employees
- Lead projects to better multiple departments.
Electromechanical Assembler
Murata Power Solutions
05.2014 - 07.2014
- Test integrated chips and power supplies with specialty trade equipment
- Remove, repair, and replace faulty components through soldering processes
- Update inventory grids to maintain product flow promptly.
Weekend Production Manager
Maxam Initiation Systems
01.2008 - 01.2012
- Scheduled production builds
- Assigned work to a team of 12
- Maintained detonator inventory per ATF
- Placed orders for raw materials
- Created work orders
- Created work instructions
- Preformed quality checks throughout the shift
- Performed set-up, running, monitoring, and troubleshooting of all machines
- Supervised machine production status, material processes, department needs, and any problems.
Education
BS - Electrical Engineering & Communications Technology
ITT Technical Institute
Norwood, MA05.2016
AA - Computer and Electronics Technology
ITT Technical Institute
Norwood, MA05.2015
Skills
- 15 years experience in manufacturing
- Process creation & implementation
- Change management
- Project management
- Safety management
- Lean & Six Sigma certified
- Process implementation
- Knowledgeable with SAP/Oracle Management Systems
- Good interpersonal and organizational skills
- Personal integrity and dedication to quality performance
- Ability to function in a fast-paced environment
- Team Leadership
- Verbal and written communication
- Time Management
- Complex Problem-Solving
Accomplishments
I have created warehouses and restructured production floors for efficiency which in turn lessoned production lead time from 6+ months to 4 weeks. I have built a whole quality and lean program from scratch and ISO certified in 1 year and written whole libraries of work instructions, JSAs, and job descriptions. Created an onboarding/training program to lower employee turnover and boost morale.
Certification
- Certification for Pager Repair, Ramsey Electronics, 2001
- Certificate of completion for PLC programming, Omron, 2012
- Lean, Lean Champion, Uxbridge, QPS, MA, 2018
- Yellow Belt, Lean Six Sigma Certification, QPS, Uxbridge, MA, 2018
- Green Belt, Lean Six Sigma Certification, QPS, Uxbridge, MA, 2018
- Black Belt, Lean Six Sigma, Certification, QPS, Uxbridge, MA, 2018
- Foundations of Leadership & Supervisory Fundamentals, REAL Custom Training, 2019
- Leadership at all levels, QVCC, 2019
- Communicating at all Levels, QVCC, 2019
- Train the trainer, REAL Custom Training, 2023
Work Preference
Work Type
Full TimeWork Location
HybridRemoteOn-SiteImportant To Me
Career advancementWork-life balanceFlexible work hoursPaid time offPaid sick leave401k matchPersonal development programsCompany CultureWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Interests
Helping people grow
Creating a better work environments
Languages
English
Full Professional
Spanish
Limited Working
Timeline
Quality/CI Manager
Unicorr Packaging Group
03.2021 - Current
Production Manager
Sonoco Protective Solutions
10.2018 - 01.2020
Repair Supervisor
Lenze Americas
01.2015 - 08.2018
Electromechanical Assembler
Murata Power Solutions
05.2014 - 07.2014
Weekend Production Manager
Maxam Initiation Systems
01.2008 - 01.2012
AA - Computer and Electronics Technology
ITT Technical Institute
BS - Electrical Engineering & Communications Technology
ITT Technical Institute
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