Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Dale Klein

Mt. Pleasant

Summary

Results-driven Service Manager known for exceptional productivity and efficient task completion. Specialize in customer relationship management, operational leadership, and process optimization to enhance service delivery. Excel in communication, problem-solving, and team collaboration, ensuring smooth operations and high customer satisfaction levels. Flexible hard worker ready to learn and contribute to team success. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.

Overview

43
43
years of professional experience

Work History

Service Manager

Pro Copy
Racine
04.1982 - Current
  • Implemented quality assurance protocols to ensure timely completion of projects according to customer specifications.
  • Maintained records of all customer interactions and transactions.
  • Resolved customer complaints in a timely manner.
  • Performed root cause analysis on recurring problems encountered by customers.
  • Provided technical support for hardware and software issues experienced by customers.

Education

Technical and Scientific Communication

Gateway Technical College
Kenosha, WI

Skills

  • Reliable and responsible
  • Technical support
  • Root cause analysis
  • Employee training
  • Problem solving
  • Multitasking and organization
  • Positive attitude

References

References available upon request.

Timeline

Service Manager

Pro Copy
04.1982 - Current

Technical and Scientific Communication

Gateway Technical College

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