Heather Klinker
Chetek,WI
Summary
Highly skilled healthcare professional with strong foundation in medication administration and patient care. Known for reliable teamwork, adaptability to changing needs, and results-driven approach. Expertise in maintaining accurate records, ensuring compliance with healthcare regulations, and providing compassionate support to patients. Recognized for strong communication skills and ability to work effectively in collaborative environment.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Medication Aide
Dove Healthcare
Bloomer, USA
03.2021 - 03.2025
- Maintained a safe and clean environment by adhering to infection control protocols during medication administration.
- Achieved high levels of efficiency while distributing medications by organizing daily routines around individual patient schedules and needs.
- Took patient vital signs, height, and weight measurements and monitored glucose and patient wellbeing.
- Enhanced patient health by accurately administering prescribed medications according to schedule.
- Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
- Upheld strict confidentiality standards, safeguarding sensitive patient information at all times during recordkeeping duties.
- Reported changes in patient status regarding drug therapy.
- Boosted patient compliance with medication regimes through compassionate guidance and support.
- Employed time management skills to prioritize tasks effectively without compromising patient care quality.
CNA - Certified Nursing Assistant
Willow Ridge Nursing and Rehabilitation Center
Amery, USA
04.2017 - 01.2021
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Documented patient information and care activities in electronic health record.
- Helped patients complete range of motion exercises to prevent loss of function during care.
CNA
Specialzed medical staffing
04.2016 - 04.2017
Travel CNA
Golden age manor
Amery, USA
08.2013 - 04.2016
Grooming Assistant
Doggie van gogh
Balsam Lake, USA
10.2007 - 10.2015
- I assisted with dog bathing, drying, answering phone scheduling appointments
- Taking payments
- And any other duties as assigned
- Developed strong relationships with clients, resulting in repeat business and positive referrals.
- Supported senior groomers during high-demand periods, contributing to timely completion of all scheduled appointments.
- Provided exceptional customer service experiences by promptly addressing concerns or special requests from clients.
- Promoted a safe working environment by adhering to safety protocols and reporting hazards immediately.
CNA
American Senior Communities
Indianapolis, USA
02.2012 - 12.2012
CNA
Golden Age Manor
Amery, USA
05.2008 - 10.2011
Education
GED -
Indianapolis public school
Indianapolis, IN06.2006
Skills
- Problem-solving
- Glucose monitoring
- Insulin injection administration
- Monitoring for side effects
- Medication schedule adherence
- Attention to detail
- Patient observation
- Vital signs monitoring
- Daily living assistance
- Patient relationship building
- Time management
- Patient care
- Compassion and empathy
Certification
- Certified Nursing Assistant (CNA), 03/01/08, 03/01/26
- Certified Medication Aide, 02/01/22, 12/01/25
Additional Information - References
Available upon request
Timeline
Medication Aide
Dove Healthcare
03.2021 - 03.2025
CNA - Certified Nursing Assistant
Willow Ridge Nursing and Rehabilitation Center
04.2017 - 01.2021
CNA
Specialzed medical staffing
04.2016 - 04.2017
Travel CNA
Golden age manor
08.2013 - 04.2016
CNA
American Senior Communities
02.2012 - 12.2012
CNA
Golden Age Manor
05.2008 - 10.2011
Grooming Assistant
Doggie van gogh
10.2007 - 10.2015
GED -
Indianapolis public school