Andrii Kliuienko
Paris,TN
Summary
Dynamic and results-oriented Business Management student with a strong background in shift management and diverse work experience across customer service, logistics, and operations. Currently excelling as a Shift Manager at SONIC Drive-In, adept at leading teams to deliver exceptional customer service. Previous roles include courier responsibilities at Glovo, ensuring timely and accurate deliveries, and operating machinery as a Conveyor Operator at Reineke Brot, emphasizing safety compliance and equipment proficiency. Skilled in supervising teams, managing resources efficiently, and upholding quality standards in fast-paced environments. Seeking opportunities to leverage academic knowledge and practical skills to drive organizational success in the business management field.
Overview
3
3
years of professional experience
Work History
Shift Manager
Sonic
McKenzie, TN
01.2023 - Current
- Supervised team members' performance, providing guidance and support to maintain high standards of productivity and customer service excellence.
- Managed inventory restocking procedures, ensuring optimal stock levels and minimizing waste through efficient resource allocation.
- Inspected work areas regularly for cleanliness and organization standards.
- Investigated customer complaints regarding merchandise quality or availability promptly.
Food Courier
Glovo
Kropyvnytskyi, Ukraine
09.2021 - 02.2022
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Maintained contact with dispatch to receive delivery instructions and updates on traffic conditions.
Conveyor Belt Operator
Reineke Brot
Salzkotten, North Rhine-Westphalia, Germany
05.2021 - 08.2021
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Operated control panels to start, stop, adjust speed, and regulate temperature of conveying systems.
Education
Bachelor of Science - Business Administration And Management
Bethel University
Mckenzie, TN05-2025
Bachelor of Science - Aircraft Flight Operations
Flight Academy of National Aviation University
Kropyvnytskyi, Ukraine06-2024
Skills
- Duty Management
- Responsibility
- Dedication
- Leadership
- Conflict Resolution
- Critical Thinking
- Customer Service
- Time Management
- Communication
- Adaptation
- Food and Beverage Operations
- Safety Compliance
- Equipment Operation
- Problem Solving
- Attention to Detail
- Team Collaboration
Languages
Russian
Native/ Bilingual
Ukrainian
Native/ Bilingual
Spanish
Elementary
German
Elementary
Accomplishments
- 2022 FA Semester - Honor Roll
- 2023 SP Semester - Dean's List
- 2023 FA Semester - Dean's List
- 2024 SP Semester - Honor Roll
- Bethel University archery Scholarship, high Scholar Athlete Award.
Affiliations
- Gold Medal. 54th USA Archery Indoor Nationals
Timeline
Shift Manager
Sonic
01.2023 - Current
Food Courier
Glovo
09.2021 - 02.2022
Conveyor Belt Operator
Reineke Brot
05.2021 - 08.2021
Bachelor of Science - Business Administration And Management
Bethel University
Bachelor of Science - Aircraft Flight Operations
Flight Academy of National Aviation University