Heather Klosowski
Kittery Point,Maine
Summary
Visionary CEO skilled in strategic planning, financial management, and team leadership. Excel in communication, decision-making, and problem-solving to drive company success. Committed to innovation and growth through effective leadership.
Overview
25
25
years of professional experience
1
1
Certification
Work History
CEO Heather Klosowski Real Estate and Rangeley Rea
Self employed real estate professional
Hamilton, MA., And Rangeley, ME. , Massachusetts, Maine, And New Hampshire
02.2016 - Current
- Analyzed market trends and conducted research to identify potential buyers for properties.
- Developed and implemented marketing strategies to promote the sale of residential properties.
- Conducted inspections of properties to assess condition, features, and other factors prior to listing them on the market.
- Negotiated offers between buyers and sellers in order to reach an agreement on price and terms of sale.
- Advised clients on how best to price their property in order to maximize profits while still appealing to potential buyers.
- Maintained relationships with current and prospective clients by providing exceptional customer service throughout the transaction process.
- Drafted real estate contracts, purchase agreements, and closing documents according to state regulations.
- Provided guidance regarding local zoning laws, homeowner association rules, mortgage requirements, escrow procedures, title insurance policies.
- Organized open houses for prospective buyers in order to showcase available properties.
- Created detailed reports outlining comparable sales data in order to determine fair market value for a particular property.
- Managed all aspects of client transactions from initial contact through closing including coordinating inspections, appraisals, surveys, repairs and renovations when needed.
- Monitored progress of transactions from start-to-finish including staying abreast of any changes or issues that arose during the process.
- Attended continuing education classes regularly in order maintain up-to-date knowledge about real estate law and industry practices.
- Utilized advanced technology tools such as online marketing platforms or customer relationship management software systems in order facilitate efficient workflow processes.
- Kept accurate records of all transactions including notes from meetings or phone calls with clients as well as copies of signed contracts or documents related to each deal.
- Researched neighborhoods or communities for clients who are interested in purchasing a new home by gathering information about schools, crime rates, commute times.
- Collaborated with other agents or brokers at my firm on joint deals involving multiple parties which required excellent communication skills along with strong organizational abilities.
- Managed real estate transactions from initiation to closing.
- Negotiated between sellers and buyers over property prices and settlement deals.
- Founded real estate agency and recruited agents to build operations from ground up.
- Managed and rented out rental properties.
- Trained and developed agents on consultative sales techniques while assessing needs of buyers to provide relevant properties.
- Reconciled funds received and disbursed for property transactions.
- Facilitated continuous real estate transactions to drive continued personal and team growth.
- Supervised agents handling real estate transactions.
- Managed or operated real estate offices, handling associated business details.
- Managed daily operations of business, including hiring and training staff.
- Developed strategic plans to increase profitability and efficiency.
- Maintained relationships with existing clients by providing superior customer service.
- Implemented quality assurance processes for product excellence.
- Managed various event planning tasks including trade shows and conferences.
- Ensured compliance with local, state, and federal regulations.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Led startup and creation of operational procedures and workflow planning.
- Enhanced operational performance by developing effective business strategies, systems and procedures.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Property Management Specialist
Self Employed
Hamilton , Massachusetts
01.2000 - Current
- Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
- Developed and implemented effective leasing strategies to maximize occupancy rates.
- Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
- Negotiated leases, rental agreements, and other contractual documents related to property management activities.
- Managed all maintenance requests from tenants in a timely manner.
- Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
- Ensured that all rent payments were collected on time by following up with delinquent tenants.
- Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
- Established policies regarding tenant relations and enforcement of rules and regulations within the properties.
- Processed evictions when necessary in accordance with state laws and procedures.
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
- Monitored market trends to ensure competitive pricing structures for units under management.
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Met with prospective tenants to show property and assess applications or sign leases.
Sales Agent
William Raveis Real Estate Inc.
Newburyport , Massachusetts
09.2012 - 02.2016
- Advised clients on market conditions, prices, mortgages, legal requirements and related matters.
- Developed networks with appraisers, lenders, and home inspectors to facilitate real estate transactions.
- Maintained updated knowledge of local real estate markets.
- Generated leads through networking activities such as cold calls and referrals from past clients.
- Provided guidance to clients throughout the entire buying or selling process.
Sales Agent
Keller Williams
Topsfield , Massachusetts
02.2010 - 09.2012
- Developed relationships with customers by providing excellent customer service.
- Advised clients on market conditions, prices, mortgages, legal requirements and related matters.
- Developed networks with appraisers, lenders, and home inspectors to facilitate real estate transactions.
- Negotiated purchase agreements and contracts with buyers and sellers.
- Maintained updated knowledge of local real estate markets.
- Prepared comparative market analysis to estimate properties' value.
Education
Real Estate Sales Agent License
02-2010
Personal Coach Certificate
Coach University
Colorado01-2009
Bachelor of Science - Psychology
Salem State University
Salem, MA01-1995
February 2016
Real Estate Broker License
Skills
- Investment Analysis
- Due diligence
- Property Inspection
- Business Correspondence
- Maintenance Management
- Property Management
- Construction management
- Tenant relations
- Codes Compliance
- Financial Oversight
- Contract Negotiation
- Repair Planning
- Deposits Management
- Client Relations
- Business Development
- Market Tracking
- Office Staffing
- Problem-Solving
- Tax Liability Calculation
- Clear Communication
- Teamwork and Collaboration
- Adaptability
- Problem-solving aptitude
- Social Perception
- Continuous Improvement
- Interpersonal Communication
- Adaptability and Flexibility
- Time management abilities
- Staff Management
- Organizational Skills
- Goal Setting
- Fair housing mandates
- Professional Demeanor
- Multitasking
- Excellent Communication
- Customer Relations
- Property Showing
- Knowledge of leasing and market conditions
- Self Motivation
- Task Prioritization
- Tenant and eviction laws
- Leasing and sales
- Multi-family property management
- Team building
- Analytical Skills
- Property Marketing
- Written Communication
Affiliations
I am the mother of four adult children, and wife of Andy for 30 years. I love to spend time in Rangeley, Maine, at our summer camp with family and friends, and our winter house skiing and rejuvenating my soul in nature.
Accomplishments
- I have been named one of the top 10 Realtors in Massachusetts several times.
- I was recognized as one of the top 300 producers out of the 4,000 real estate professionals in Massachusetts.
- I have developed and built two sucessful real estate brokerages.
Certification
- Certified personal coach
- licensed real estate broker/owner in Massachusetts, Maine, and New Hampshire.
Timeline
CEO Heather Klosowski Real Estate and Rangeley Rea
Self employed real estate professional
02.2016 - Current
Sales Agent
William Raveis Real Estate Inc.
09.2012 - 02.2016
Sales Agent
Keller Williams
02.2010 - 09.2012
Property Management Specialist
Self Employed
01.2000 - Current
- Certified personal coach
- licensed real estate broker/owner in Massachusetts, Maine, and New Hampshire.
Real Estate Sales Agent License
Personal Coach Certificate
Coach University
Bachelor of Science - Psychology
Salem State University
February 2016
Real Estate Broker License
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