Heather Kofford
Salt Lake City,UT
Summary
Experienced and nurturing professional skilled in directing playtime, enforcing positive behavior, and managing challenges through behavior redirection. Proven record of keeping children entertained with engaging activities. Highly motivated and adaptable with exceptional interpersonal skills. Able to work effectively unsupervised and quickly master new skills.
Overview
5
5
years of professional experience
Work History
Intern Child Protective Services
Department Of Child And Family Services
Ogden, UT
08.2024 - Current
- Monitored children's well-being through home visits, school visits, and medical appointments.
- Developed and maintained relationships with families, community resources, and other stakeholders to provide appropriate services.
- Investigated allegations of child abuse or neglect by gathering information from the family and other sources.
- Assessed risk factors that may lead to further harm or danger to a child's physical or emotional health.
- Provided crisis intervention services when needed.
- Reviewed case documentation to ensure compliance with state regulations and laws governing Child Protective Services.
- Collaborated with law enforcement personnel on investigations related to child abuse or neglect cases.
- Attended court hearings as necessary to represent the agency's interests in protecting the welfare of children.
- Maintained accurate records of client contact and progress according to agency policies.
- Adhered to ethical standards established by professional organizations such as the National Association of Social Workers.
In-Home Nanny
Private Residence
Smithfield, Utah
08.2020 - 08.2024
- Developed and implemented daily activities for children such as reading, playtime, and arts and crafts.
- Assisted homeschooled students with developing and refining their academic skills in core subjects such as math, science, reading, writing and social studies.
- Cared for infants by changing diapers, preparing bottles, monitoring sleep patterns, and providing emotional support.
- Provided a safe environment in the home by adhering to safety standards while caring for the children.
- Planned meals based on dietary guidelines with consideration of food allergies or preferences.
- Managed household tasks including laundry, grocery shopping, meal preparation, errands, and light cleaning.
- Transported children to school, appointments, extracurricular activities, and outings.
- Assisted with homework completion and monitored progress towards academic goals.
- Communicated regularly with parents about their child's day-to-day experiences and developmental milestones achieved.
Receptionist
Murdock Hyundai
Logan, Utah
05.2021 - 08.2021
- Scheduled and confirmed appointments.
- Answered and directed incoming calls using multi-line telephone system.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Sorted incoming mail and directed to correct personnel each day.
- Oversaw office inventory by restocking supplies and submitting purchase orders.
- Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
- Prepared shipping packages by printing packing labels and verifying orders.
- Answered phone calls, provided information to callers and connected callers to appropriate people.
Receptionist
Performance Toyota Bountiful
Bountiful , UT
09.2019 - 04.2020
- Performed inspections of shipment contents, verifying accuracy against invoices and manifests.
- Composed, proofread and distributed clean and professional business correspondence and internal team communications.
- Kept reception area clean and organized to offer positive first impression to every visitor.
- Created and maintained spreadsheets and developed administrative and logistical reports.
- Maintained office supplies by checking stocks and placing orders.
- Kept executives up to date on changing business information by documenting meetings, tracking documentation and collecting team data.
- Opened, sorted and responded to routine correspondence on behalf of business leaders to facilitate communication and streamline processes.
- Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
Education
Bachelor of Science - Social Work
Utah State University
Logan, UT05-2025
High School Diploma -
Bountiful High School
Bountiful, UT2020
Skills
- Superior organization skills
- Cheerful and energetic
- Child development knowledge
- Strong Work Ethic
- Positive reinforcement techniques
- Academic Support
- Emotional Support
- Cleaning and sanitation
Timeline
Intern Child Protective Services
Department Of Child And Family Services
08.2024 - Current
Receptionist
Murdock Hyundai
05.2021 - 08.2021
In-Home Nanny
Private Residence
08.2020 - 08.2024
Receptionist
Performance Toyota Bountiful
09.2019 - 04.2020
Bachelor of Science - Social Work
Utah State University
High School Diploma -
Bountiful High School
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