Heather Koop

Administrative Support

• Execute various administrative tasks, including travel arrangements, scheduling, and submission of expense reports for Corporate Development Team and Senior Leadership.
• Manage calendar appointments and compose correspondence for the SVP.
• Conduct root cause analysis and resolve discrepancies in expense reports.

Event Coordination

• Organized and executed campus events, including logistics, scheduling, and coordination with vendors.
• Liaised with vendors to negotiate contracts, manage relationships, and ensure timely delivery of services and products.
• Managed event budgets, ensuring cost-effective solutions while maintaining high-quality standards.
• Manage calendar appointments, composed and prepared correspondence of the SVP
• Coordinated with internal teams and external partners to ensure seamless communication and execution of event plans.
• Addressed and resolved any issues or challenges that arose during event planning and execution, ensuring smooth operations.
• Collected feedback from participants to continuously improve event planning and execution processes.
• Developed and implemented promotional strategies to increase event attendance and engagement.

Project Management

• Coordinate campus-wide communications and events for 600+ employees
• Managing seating assignments and building moves for 150+ employees

• Outstanding interpersonal, customer service, leadership, and organizational skills
• Arranged and coordinated executive calendars, travel, and events.
• Managed office supplies within budget guidelines.
• Performed administrative duties including phone management, correspondence, and invoice updates.
• Maintained office cleanliness and organization.

• Supported three Regional VPs with calendar management and travel arrangements.
• Handled incoming/outgoing calls and emails for Regional Office Coordinators and Clinical Operators.
• Place supply orders for five regions
• Managed supply orders for five regions and updated various spreadsheets and databases.

• Oversaw receptionist area, greeting visitors and managing calls.
• Handled Visa Business Account Maintenance requests and visitor security.
• Coordinated with vendors, executives, and interview candidates.