Heather Kroeger
Grover Hill,OH
Summary
Dynamic and results-oriented professional with extensive experience as a Head Housekeeper at Holiday Inn Express, and Clean Team. Proven expertise in equipment maintenance and employee training, driving operational efficiency. Recognized for meticulous attention to detail and exceptional time management skills, consistently delivering high-quality service tailored to customer needs.
Overview
4
4
years of professional experience
Work History
Housekeeping Sub-contractor
Maid For You Llc
Delphos, Ohio
03.2025 - Current
Careful attention to detail.
Works well with or without others.
Previous Supervisor roles.
Able to multi-task.
Superb time management skills.
Very driven to get the job done quickly and efficiently.
- Implemented strategies to take advantage of new opportunities.
Housekeeping Site Lead
Clean Team
Fort Wayne, Indiana
09.2022 - 02.2025
- Resolved issues between employees as needed.
- Ensured that all equipment was properly maintained according to manufacturer specifications.
- Implemented strategies to take advantage of new opportunities.
- Attention to detail.
- Initiative and drive to complete the job according to the customers specific needs daily.
- Ability to train and lead others.
- Inventory skills
- People skills
- Would still be here had they not closed their doors.
Head Housekeeper
Holiday Inn Express Hotel Suites
Van Wert, Ohio
04.2021 - 09.2022
- Adhered to daily cleaning schedules and updated as needed based on demand.
- Sorted and counted linens and organized in storage areas.
- Recruited new personnel when necessary using job postings or external recruitment agencies.
- Left for better hours/pay.
Education
High School Diploma -
Lincolnview Local School
Van Wert, OH05-1990
Some College (No Degree) - Medical Office Management
Kaplan University
Davenport, IASkills
- Equipment maintenance
- Inventory management
- Time management
- Employee training
- Detail oriented
- Driven
Affiliations
- Animal lover that takes care of any animal in need.
- I am raising my 8 year old grandson.
- We put out 2 large gardens every year to process, can, and freeze our own food.
Timeline
Housekeeping Sub-contractor
Maid For You Llc
03.2025 - Current
Housekeeping Site Lead
Clean Team
09.2022 - 02.2025
Head Housekeeper
Holiday Inn Express Hotel Suites
04.2021 - 09.2022
High School Diploma -
Lincolnview Local School
Some College (No Degree) - Medical Office Management
Kaplan University