Medical Receptionist/Assistant
WellSpan Medical Group
York, PA
07.2024 - Current
- Performed bookkeeping duties, preparing and sending financial statements or bills.
- Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
- Ordered office supplies as needed to maintain inventory levels.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
- Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
- Prepared reports, invoices, letters, or medical records using word processing, spreadsheet, or other software applications.
- Maintained supply inventory for office area, ordering items as needed and stocking shelves.
- Answered multi-line phone system and directed callers to requested personnel and departments.
- Provided support to clinical staff during patient visits, including rooming patients, collecting vital signs and documenting chief complaints.
- Demonstrated knowledge of medical terminology.
