Stacy Blahnik
Manitowoc,WI
Summary
Results-driven Lending Manager with over 25 years of experience in the financial industry. Proven track record of exceeding sale targets, implementing effective lending strategies and leading high-performing teams. Knowledgeable in credit policies and lending compliance with successful oversight of mortgage and consumer underwriting. Seeking a challenging role where I can utilize my skills and expertise to drive business growth and success.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Lending Manager
United One Credit Union
Manitowoc, WI
01.2021 - 03.2024
- Led a team of mortgage specialists to exceed monthly loan origination and member satisfaction targets.
- Increased loan portfolio growth by developing and implementing strategic lending initiatives.
- Streamlined the consumer lending process, reducing turnaround time and improving efficiency in loan approvals.
- Oversaw the development of new lending products, ensuring compliance with regulatory requirements while meeting customers' needs.
- Conducted regular audits of lending procedures to ensure adherence to established policies and regulations.
- Improved operational efficiency by identifying areas for improvement within the loan processing system, implementing changes as needed.
- Provided ongoing coaching and support to team members to enhance their knowledge of lending products and processes, cultivating growth and development.
Consumer Loan Manager
United One Credit Union
Manitowoc, WI
01.2012 - 01.2021
- Developed and maintained strong relationships with vendors, resulting in increased customer satisfaction and loyalty.
- Managed a team of loan officers, providing guidance and support to ensure high levels of productivity and performance.
- Ensured compliance with all federal and state regulations, minimizing risk and maintaining the organization''s reputation.
- Analyzed credit reports and financial information to make informed lending decisions for consumer loans.
- Collaborated with sales teams to develop strategies for increasing loan volume among new customers.
Member Services Manager
United One Credit Union
Manitowoc, WI
01.2006 - 01.2012
- Improved member satisfaction by addressing concerns and providing timely resolutions.
- Enhanced communication among team members, which resulted in increased efficiency and productivity.
- Managed a team of staff members, providing coaching and professional development opportunities, resulting in overall improvement in performance metrics.
- Oversight of savings, lending, debit card, and IRA programs.
- Assisted in recruiting, hiring and training of team members.
Education
BBA - Business Management
St. Norbert College
De Pere, WI08.1996
Skills
- Oral and written communications
- Coaching, training, and development
- Analytical Skills
- Regulatory/Risk Management
- Budget Planning
- Relationship Management
- Procedure Development
- Project Management
- Strategic Planning
- Strong Organizational Skills
Certification
- Certified Credit Union Executive Designation - Credit Union National Association (CUNA) Management School
- Training Certification - CUNA Creating Member Loyalty Program
Timeline
Lending Manager
United One Credit Union
01.2021 - 03.2024
Consumer Loan Manager
United One Credit Union
01.2012 - 01.2021
Member Services Manager
United One Credit Union
01.2006 - 01.2012
BBA - Business Management
St. Norbert College