Summary
Overview
Work History
Education
Skills
Timeline
Generic

Heather Krulewicz

Port Charlotte

Summary

Dynamic Store Manager Trainer with a proven track record at Dollar General, excelling in coaching and mentoring staff to enhance operational efficiency. Skilled in inventory management and effective planning, I foster positive customer experiences while protecting company assets. Committed to driving team success and achieving organizational goals in fast-paced environments.

Overview

22
22
years of professional experience

Work History

Store Manager Trainer

Dollar General Store
06.2023 - Current
  • Assisted in onboarding new staff, enhancing team integration and operational efficiency.
  • Supported training sessions on store policies and procedures, ensuring compliance and consistency.
  • Observed experienced managers, gaining insights into effective leadership and customer service strategies.
  • Developed knowledge of inventory management systems, contributing to streamlined stock organization.
  • Engaged with customers to understand needs, fostering positive shopping experiences and loyalty.

Assistant Store Manager

Walmart
11.2003 - 05.2016
  • Supervised daily store operations, ensuring compliance with company policies and procedures.
  • Trained and mentored new staff, enhancing team performance and service delivery.
  • Managed inventory levels, optimizing stock availability and reducing shrinkage.
  • Implemented visual merchandising strategies, improving product presentation and customer engagement.
  • Analyzed sales data to identify trends, informing inventory purchasing decisions.
  • Resolved customer complaints promptly, enhancing overall satisfaction and loyalty.
  • Conducted regular audits of store operations, ensuring adherence to safety standards and operational efficiency.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.

Education

High School Diploma -

Middle Township High School
Cape May Court House, NJ
01-1997

Skills

  • Effective planning utilizing company tools
  • Health and safety
  • Coaching and mentoring
  • Recruitment and hiring
  • able to multi task in fast paced environment
  • clear and direct communication
  • managing profit and loss
  • protecting company's assets and brand
  • helping others achieve goals

Timeline

Store Manager Trainer

Dollar General Store
06.2023 - Current

Assistant Store Manager

Walmart
11.2003 - 05.2016

High School Diploma -

Middle Township High School

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