Driven leader who is an expert at training implementation, delivering learning solutions and leading teams. Passionate individual with strengths in building successful training programs and instructional design, developing on-demand training, executing full lifecycle eLearning, Instructor-led and virtual training programs. Expert in the area of adult learning.
Hi, I’m
Heather Lalla
Bow,NH
Summary
Overview
6
years of professional experience
Work History
ARISGLOBAL
Manager, Instructional Design
01.2021 - Current
Job overview
- Manage a global team of Instructional and Graphic Designers
- Project Leader managing all content development, training curricula, knowledge assessments, and eLearning design for internal and customer SaaS software training, including Train-the-Trainer and Instructor-led sessions (Articulate Storyline and Rise, Camtasia, Vyond)
- Established relationships with subject matter experts (SME) and external stakeholders
- Learning Management System (LMS) administrator.
OMNITRACS/SOLERA
Instructional Designer / Project Manager
01.2021 - 10.2021
Job overview
- Developed and designed eLearning courses and curriculum, learning activities, and knowledge assessments.
- Collaborated with Subject Matter Experts (SME) to develop course content.
- Developed storyboards and scripts to produce eLearning modules and "how-to" simulation videos (Articulate Storyline, Camtasia, Adobe Premier Pro).
- Managed the Learning Management System (LMS) and online documentation database.
TRIMBLE TRANSPORTATION
Training and eLearning Instructional Design Specialist
01.2018 - 01.2021
Job overview
- Created and facilitated training solutions for customers (external and internal).
- Designed and created "how-to" micro-learning videos, eLearning courses, and knowledge assessments (Articulate Storyline and Rise, Adobe Premier Pro, Camtasia, Vyond).
- Established relationships with Subject Matter Experts (SME) to develop storyboards, eLearning content, and training documentation and materials.
- Managed the Learning Management System and online documentation portal.
TRIMBLE TRANSPORTATION
Implementation Specialist / Technical Trainer
01.2017 - 01.2018
Job overview
- Facilitated instructor-led training to clients in the implementation of SaaS based software platform, and hardware installation.
- Delivered and implemented technical training to large groups, on-site and virtually.
- Provide training and end-user support during and after the implementation process.
- Designed and created training documentation and materials.
- 50% travel to client sites.
Education
Kaplan University
Master of Science (MS) - Education from Higher
2013
University Overview
University of Phoenix
Bachelor of Science (BS) from Business Management
2003
University Overview
Kaplan University
Graduate Certificate from Human Resources
2016
University Overview
Project Management Institute
2016
Project Management Professional (PMP)
2021
University Overview
Skills
- Learning Management System (LMS): Docebo, Litmos, Workday, Absorb
- ELearning Software and Tools: Articulate Storyline, Vyond, Camtasia, Adobe Premiere Pro, Captivate
- Project Management Tools: SmartSheets, Trello, AHA, ClickUp
- SaaS: Salesforce, PeopleSoft, Workday, Confluence, Jira, SuccessFactors
- Other: MS Office Suite, Microsoft Access, Adobe Creative Cloud, Pendo, WalkMe
Timeline
Manager, Instructional Design
ARISGLOBAL
01.2021 - Current
Instructional Designer / Project Manager
OMNITRACS/SOLERA
01.2021 - 10.2021
Training and eLearning Instructional Design Specialist
TRIMBLE TRANSPORTATION
01.2018 - 01.2021
Implementation Specialist / Technical Trainer
TRIMBLE TRANSPORTATION
01.2017 - 01.2018
Kaplan University
Master of Science (MS) - Education from Higher
University of Phoenix
Bachelor of Science (BS) from Business Management
Kaplan University
Graduate Certificate from Human Resources
Project Management Institute
2016
Project Management Professional (PMP)
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