Summary
Overview
Work History
Education
Skills
Timeline
Generic

HEATHER LAMASTRA FANLO

Summary

Executive operations leader who helped scale Arrow Sewer & Drain from startup to $14 million in annual revenue in six years while maintaining 20%+ profit margins. Experienced leading finance, HR, payroll, legal compliance, insurance, technology implementation, and business operations for a 45-employee organization. Combines finance education with clinical experience as a licensed Registered Nurse, bringing analytical, operational, and leadership expertise.

Overview

2027
2027
years of professional experience

Work History

Chief Operating Officer

Arrow Sewer & Drain LLC
01.2020 - Current
  • Scaled company from startup to $14M annual revenue in six years.
  • Maintained 20%+ profit margins through financial oversight, budgeting, pricing strategy, and cost controls.
  • Directed finance, HR, payroll, benefits, insurance, legal compliance, and operational strategy for a 45-employee organization.
  • Implemented ServiceTitan, ADP Workforce Now, QuickBooks, SOPs, employee handbook, and compliance programs.
  • Led recruiting, onboarding, employee relations, investigations, performance management, and vendor management.
  • Implemented and optimized ServiceTitan, ADP Workforce Now, QuickBooks, and operational workflows.
  • Managed vendor relationships, purchasing processes, fleet administration, and operational infrastructure.
  • Supported legal matters, contract administration, and business due diligence.

Registered Nurse

Morristown Medical Center
2021 - 01.2022
  • Provided acute care nursing for adult patients with multiple comorbidities presenting with neurological and respiratory conditions.

Registered Nurse

Hunterdon Medical Center
01.2020 - 01.2021
  • Provided acute care nursing for adult patients with multiple comorbidities presenting with neurological and respiratory conditions.

Financial Analyst

01.2015 - 01.2018
  • Performed budgeting, forecasting, financial reporting, variance analysis, and decision support.

Education

Registered Nurse License -

New Jersey State

Bachelor of Science - Nursing

New York University
05.2020

Bachelor of Arts - Finance

Villanova University
05.2015

Skills

  • Executive Leadership
  • Financial Management
  • Human Resources
  • Payroll & Benefits
  • Compliance
  • Strategic Planning
  • Process Improvement
  • Risk Management
  • Recruiting
  • ADP Workforce Now
  • Quickbooks
  • Microsoft Office

Timeline

Chief Operating Officer

Arrow Sewer & Drain LLC
01.2020 - Current

Registered Nurse

Hunterdon Medical Center
01.2020 - 01.2021

Financial Analyst

01.2015 - 01.2018

Registered Nurse

Morristown Medical Center
2021 - 01.2022

Registered Nurse License -

New Jersey State

Bachelor of Science - Nursing

New York University

Bachelor of Arts - Finance

Villanova University
HEATHER LAMASTRA FANLO