Heather Lambert
Tarawa Terrace,North Carolina
Summary
Although I have been a stay at home mom for the past six years, I am a detail-oriented team player with strong organizational skills. I have the ability to handle multiple projects simultaneously with a high degree of accuracy. I exhibit excellence in writing and grammatical endeavors per my nearly completed English degree. I have a passion for event organization and party planning, which I hope to put to use for your company.
Overview
2026
2026
years of professional experience
Work History
Manager / Event Coordinator
Splatter N Rage
03.2024 - Current
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Cross-trained existing employees to maximize team agility and performance.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Coordinated schedules and timelines for events.
- Managed event logistics and operations.
- Established positive relationships with clients, ensuring their needs were met throughout the event planning process.
- Developed creative marketing materials that generated interest and boosted event attendance.
- Brainstormed and implemented creative event concepts and themes.
- Enhanced attendee experience by meticulously planning and executing event logistics.
- Employed social media platforms effectively to promote upcoming events, reaching a wider audience base.
- Led cross-functional teams, ensuring clear communication and cohesive efforts towards event success.
- Facilitated memorable experiences, overseeing creative direction of event themes, decor, and entertainment options.
- Trained and supervised event staff to complete tasks on time.
- Developed creative themes for events and created related activities to engage attendees.
- Utilized social media to promote events and increase attendance.
- Oversaw event registration process by collecting and tracking attendee information.
Secretary // Veterinary Assistant
Animal Hospital
- Enhanced office efficiency by streamlining filing systems and organizing documents.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
- Scheduled appointments and conducted follow-up calls to clients.
- Entered data into system and updated customer contacts with information to keep records current.
- Answered multi-line phone system and enthusiastically greeted callers.
- Ensured accuracy of medical records by diligently documenting all relevant information for each patient visit.
- Facilitated efficient inventory management through regular stock checks, ordering supplies, and organizing storage areas.
- Collaborated with veterinary staff to provide exceptional customer service while managing phone calls and front desk tasks.
Bank Teller
Marion State Bank // Ouachita Independent Bank
- Improved customer satisfaction by efficiently processing transactions and addressing account inquiries.
- Conducted daily audits of cash drawer, ensuring accuracy and compliance with bank policies.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Enhanced branch sales through cross-selling bank products and services to customers.
Assistant Manager
Mac's Fresh Market
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Education
English - Language Arts Education
Louisana Tech University
Ruston, LAWest Ouachita High School
West Monroe, LASkills
- Customer Service
- Calendar Management
- Office Administration
- File Management
- Verbal and Written Communication
- Report Writing
- File Systems Management
- Organization
- Schedule Management
- Keyboarding Skills
- Organizational Skills
- Event Planning
- Attention to Detail
- Proofreading Expertise
- Data Entry
- Event Coordination
Timeline
Manager / Event Coordinator
Splatter N Rage
03.2024 - Current
Secretary // Veterinary Assistant
Animal Hospital
Bank Teller
Marion State Bank // Ouachita Independent Bank
Assistant Manager
Mac's Fresh Market
English - Language Arts Education
Louisana Tech University
West Ouachita High School
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