HEATHER LAMONT
VT
Summary
Highly skilled Sr. Sales Engineer with 8 years of experience driving revenue growth and delivering customized solutions in complex technical environments. Expertise in understanding client needs, presenting technical products, and translating intricate features into tangible benefits for customers. Proven ability to build strong relationships with clients, collaborate across teams, and exceed sales targets while ensuring top-tier technical support. Adept in product demonstrations, negotiations, and developing strategies that align with business goals. Passionate about staying ahead of industry trends and providing value-driven solutions that help clients optimize their operations.
Overview
12
12
years of professional experience
Work History
Senior Sales Engineer
Red Canary
02.2025 - Current
- Facilitated functional and technical discovery sessions with team members, customers, potential customers and vendors.
- Communicated complex sales and engineering concepts to prospective users clearly and with constant customer focus.
- Led white-boarding sessions and worked independently to map requirements to valid use cases that highlighted product capabilities.
Sales Engineer
Red Canary
12.2021 - 02.2025
- $1.9M new ACV FY2022, $2.6M new ACV FY2024
- Managed technical integration, systems engineering program management, customer support and program management.
- Create and deliver custom presentations/demos that capture problems, solutions, and overall progress throughout the proof-of-concept journey
- Suggested ideas for product evolution and new product variants.
Project Manager
Devo
08.2021 - 11.2021
- Met project deadlines without sacrificing build quality or workplace safety.
- Planned, designed, and scheduled phases for large projects.
- Identified plans and resources required to meet project goals and objectives.
- Managed projects from procurement to commission.
Senior Sales Engineer, Intelligence Analys
Digital Shadows
04.2019 - 08.2021
- Responsible for multiple Fortune 500 companies across North America, Canada, and APAC
- Provide mentorship and assistance to team of analysts while maintaining coverage of digital risk to all clients
- Facilitated functional and technical discovery sessions with team members, customers, potential customers and vendors.
Sales Engineer, Intelligence Analyst Duo
Digital Shadows Inc.
11.2017 - 04.2019
- Identify client risk across three core areas; data loss detection, online brand security, and attack surface reduction
- Monitor and manage digital risk across widest range of data sources over the open, deep, and dark web to protect organization's business, brand, and reputation
- Developed recommendations to assist clients and agencies with efforts to advance intelligence gathering and interpretation in multiple theaters of operation.
Genius Bar Technician
Apple Inc.
07.2013 - 11.2017
- Support software and hardware of Apple products
- Develop product and solution positioning, messaging by prospective buyer role and methods to overcome competitive objections
- Manage product repairs based on individual needs
- Implement company policies, technical procedures and standards for preserving the integrity and security of data, reports and access
- Identify and solve technical issues with a variety of diagnostic tools
Internal Audit Internship
Vizient Inc.
02.2017 - 05.2017
- Recommend improvements in security systems and controls
- Risk Management Capabilities and SOX experience
- Analyze and assess T&E Fraud
- Create specific framework of controls for future implementation in a section of the company to decrease risk acceptance by 26%
Education
Master of Science - Criminology
The University of Texas at Dallas
Richardson, TX01.2017
Certification of Cyber Security Systems - Internal Audit And Information Management
The University of Texas at Dallas
Richardson, TX01.2017
Bachelor of Arts - Criminology
The University of Texas At Dallas
Richardson, TX01.2015
Skills
- FY 2024 Achievement Award - Technical Wins
- Voted FY2023 Above & Beyond Sales Engineer of the Year Award
- Awarded Most Tech Wins Q2-Q4 FY2023 (86%quota attainment), Q2-Q3 FY2024 (93% quota attainment)
- Technical knowledge of EDR, MDR, ID, NET, Email, and Cloud security concepts
- Demonstrate a firm understanding of primary security tenants including: confidentiality, integrity, availability, role-based access control, segmentation, etc
- Familiarity with fundamental cloud infrastructure concepts: virtual private clouds (VPS), compute, elasticity, and the storage, processing, and securing of data
Timeline
Senior Sales Engineer
Red Canary
02.2025 - Current
Sales Engineer
Red Canary
12.2021 - 02.2025
Project Manager
Devo
08.2021 - 11.2021
Senior Sales Engineer, Intelligence Analys
Digital Shadows
04.2019 - 08.2021
Sales Engineer, Intelligence Analyst Duo
Digital Shadows Inc.
11.2017 - 04.2019
Internal Audit Internship
Vizient Inc.
02.2017 - 05.2017
Genius Bar Technician
Apple Inc.
07.2013 - 11.2017
Certification of Cyber Security Systems - Internal Audit And Information Management
The University of Texas at Dallas
Bachelor of Arts - Criminology
The University of Texas At Dallas
Master of Science - Criminology
The University of Texas at Dallas
Similar Profiles
Adam SchultzAdam Schultz
Regional Sales Manager - VAR at Red CanaryRegional Sales Manager - VAR at Red Canary
Silviya StoychevaSilviya Stoycheva
Supervisor at The White Company, Canary WharfSupervisor at The White Company, Canary Wharf
Wendy Y GalindoWendy Y Galindo
Banquet Server/Head Bartender at Canary HotelBanquet Server/Head Bartender at Canary Hotel