Summary
Overview
Work History
Education
Skills
Timeline
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Heather Langston

Sebastian,FL

Summary

Proven HR leader with extensive experience at the Florida Department of Health, adept in Talent Management and Employee Relations. Excelled in streamlining HR processes, enhancing recruitment strategies, and fostering a collaborative work environment. Achieved significant improvements in staff efficiency and compliance, leveraging Microsoft Office proficiency and a results-driven approach to exceed organizational goals.

Overview

16
16
years of professional experience

Work History

Human Resources Manager B - SES

Florida Department of Health
10.2017 - Current
  • Supervise staff of 7 in the East Central Region HR. Serviced 12 counties in the state of Florida. Services Brevard, Charlotte, Glades, Hendry, Indian River, Lake, Martin, Okeechobee, Orange, Osceola, St. Lucie, Seminole counties which is equal to about 2500 employees.
  • My staff does recruitment, classification, payroll (leave & attendance), FLMA/FSWP, Worker's Comp & Labor Relations
  • Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
  • Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
  • Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
  • Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
  • Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
  • Organized and led staff orientation programs and training to promote collaboration.
  • Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
  • Facilitated open communication channels between employees and management by conducting regular town hall meetings or roundtable discussions.
  • Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.

Human Resource Specialist

Florida Department of Health
10.2015 - 10.2017
  • Worked with 12 counties withing the state of Florida regarding recruitment, payroll, FMLA/FSWP, leave & attendance and worker's comp issues.
  • Conducted comprehensive training sessions, equipping staff with necessary skills for optimal performance.
  • Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
  • Managed benefits administration for company-wide staff, ensuring timely processing and accurate recordkeeping.
  • Conducted routine HR audits to ensure data accuracy in personnel files, payroll records, and benefit enrollments.
  • Administered employee leave requests in accordance with FMLA guidelines, maintaining compliance with regulations while providing necessary accommodations for staff members.
  • Facilitated smooth onboarding processes for new hires, leading to faster integration into the workplace culture.
  • Led open enrollment periods for health insurance coverage options, assisting employees in making informed decisions regarding their benefits selections.
  • Provided support during organizational restructuring efforts, minimizing disruptions to daily operations while ensuring fair treatment of affected employees.
  • Streamlined recruitment processes, expediting the hiring of qualified candidates.

Personnel Technician I

Florida Department of Health
05.2012 - 10.2015
  • Assisted the Human Resources Manager in all tasks including onboarding employees, benefits selection and mandatory trainings.
  • Maintained confidentiality of sensitive employee information, upholding high ethical standards and building trust among staff members.
  • Served as a liaison between employees and upper management, effectively communicating concerns or suggestions from both parties to promote understanding and collaboration.
  • Streamlined hiring processes for better candidate selection and reduced timetohire.
  • Assisted in diversity and inclusion initiatives by analyzing workforce data, identifying areas for improvement, and suggesting targeted strategies to create a more inclusive workplace.

Senior Clerk

Florida Department of Health
03.2009 - 08.2011
  • Worked in the pediatrics clinic scheduling appointments, working to input information into Florida Shots, and prepared files for the upcoming appointments.
  • Increased customer satisfaction through prompt responses to inquiries and effective problem resolution.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Input data into spreadsheets and databases.

Interviewing Clekr

Florida Department of Health
06.2008 - 03.2009
  • Registered new clients to determine eligibility for appointments and programs within the department of health.
  • Obtained updated contact information from all subjects and verified data for accuracy.
  • Conducted interviews with participants to assess eligibility.
  • Conducted thorough client interviews, ensuring all necessary paperwork was completed accurately and efficiently.
  • Developed rapport with clients during interviews, creating a comfortable environment that encouraged open communication.

Education

GED -

Vero Beach High School
Vero Beach, FL
06.1995

Skills

  • HR policies and procedures
  • Employee Relations
  • Microsoft Office proficiency
  • Training and mentoring
  • Records Management
  • Compensation and benefits
  • Corrective Action Planning
  • Recruitment and hiring
  • Human Resources Operations
  • Compliance
  • Payroll Administration
  • Onboarding and Orientation
  • Staff Management
  • Performance Appraisal
  • Recruitment and selection
  • Recruitment
  • Talent management
  • Background Checks
  • Policy Enforcement
  • New Employee Orientation
  • Online position posting
  • Exit Interviews
  • Labor Relations
  • Human Resources Department Processes
  • Payroll Processing
  • Employment Record Verification

Timeline

Human Resources Manager B - SES

Florida Department of Health
10.2017 - Current

Human Resource Specialist

Florida Department of Health
10.2015 - 10.2017

Personnel Technician I

Florida Department of Health
05.2012 - 10.2015

Senior Clerk

Florida Department of Health
03.2009 - 08.2011

Interviewing Clekr

Florida Department of Health
06.2008 - 03.2009

GED -

Vero Beach High School

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Heather Langston