Heather Laughter
South Bend,IN
Summary
- Proactive Manager with 4 years of hands-on experience overseeing team activities and performance. Motivated team leader knowledgeable about safety requirements, industry practices and regulations governing RV work. Focused professional with attention to detail and clear communication skills.
- Dependable Production Worker proficient in assembly line work. Effective at keeping areas clean and neat to avoid delays. Bringing 10+ years of related experience, including measuring and cutting materials, operating equipment and following work instructions.
- Hardworking General Laborer with dedicated work ethic in RV industry. Knowledgeable with operations of heavy and light equipment to accomplish tasks. Lifts and carries objects over 25 pounds, reliable and works well in varying conditions.
Overview
7
7
years of professional experience
Work History
Production Group Leader
Winnebago
Middlebury, IN
09.2023 - 02.2024
- Ensured adherence to safety protocols and procedures while coordinating production activities.
- Monitored performance of team members and provided feedback on their progress.
- Developed and maintained a positive work environment by providing support, guidance, and direction to staff.
- Provided training for new employees in the use of equipment, processes, and policies.
- Assigned tasks to personnel based on individual skillsets and availability.
- Reviewed daily production reports to evaluate efficiency and identify areas of improvement.
- Established quality control measures to ensure product conformance with standards.
- Maintained accurate records of materials used, labor hours worked, and other related data.
- Resolved conflicts between personnel or departments in order to maintain harmony among team members.
- Analyzed production data to determine areas where process improvements can be made.
- Oversaw the ordering of supplies needed for operations; monitored inventory levels as necessary.
- Identified potential problems or risks associated with production activities.
- Implemented corrective actions when deviations from standard operating procedures occur.
- Collaborated with other departments such as engineering or research and development.
- Notified supervisors about production problems and helped identify and correct concerns.
- Kept areas clean, neat and inspection-ready to comply with product guidelines.
- Addressed employee and production issues to determine and implement optimal resolutions, preventing wasted resources and maintaining schedules.
- Defined, created and developed solutions to identify root cause of problems to avoid future occurrences.
Production Group Leader
Keystone RV plt. 705
Goshen, IN
12.2021 - 09.2023
- Ensured adherence to safety protocols and procedures while coordinating production activities.
- Monitored performance of team members and provided feedback on their progress.
- Developed and maintained a positive work environment by providing support, guidance, and direction to staff.
- Provided training for new employees in the use of equipment, processes, and policies.
- Assigned tasks to personnel based on individual skillsets and availability.
- Reviewed daily production reports to evaluate efficiency and identify areas of improvement.
- Established quality control measures to ensure product conformance with standards.
- Maintained accurate records of materials used, labor hours worked, and other related data.
- Resolved conflicts between personnel or departments in order to maintain harmony among team members.
- Analyzed production data to determine areas where process improvements can be made.
- Regularly communicated with management regarding updates on projects or issues.
- Implemented corrective actions when deviations from standard operating procedures occur.
- Collaborated with other departments such as engineering or research and development.
- Notified supervisors about production problems and helped identify and correct concerns.
- Evaluated subordinate performance and communicated with employees to provide feedback for work performance improvement.
- Addressed employee and production issues to determine and implement optimal resolutions, preventing wasted resources and maintaining schedules.
- Kept areas clean, neat and inspection-ready to comply with product guidelines.
- Coordinated with internal departments to maximize operational efficiency across production and administrative areas.
- Defined, created and developed solutions to identify root cause of problems to avoid future occurrences.
- Monitored production line, watching for pile-ups or jams.
- Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
- Produced quality products by palletizing, packaging and assembling finished items.
- Used daily system logs to document production information, discussing issues with management.
- Looked through work orders to determine type and quantity of materials needed for each production batch.
Line Worker
Keystone RV plt. 1 and 19
Goshen, IN
12.2021 - 09.2023
- Graphics
- putty
- final repair
- doors and drawer install
Quality Control Inspector
Forest River RV plt. 83
Elkhart, IN
07.2019 - 12.2021
- Inspected products for defects and conformance to customer specifications using precision measuring instruments.
- Monitored production processes to ensure quality standards were met and documented results of inspections.
- Verified accuracy of product labels, including expiration dates and lot numbers.
- Analyzed data from process control systems to identify trends in product quality.
- Ensured compliance with safety regulations by monitoring workers during the manufacturing process.
- Developed corrective action plans based on findings from investigations and audits.
- Maintained records of all nonconforming products and completed corrective actions as required.
- Identified areas for improvement in existing processes, procedures, and equipment.
- Collaborated with cross-functional teams to resolve complex problems related to product design or manufacturing processes.
- Trained new employees on proper use of test equipment and inspection techniques.
- Reviewed customer complaints and identified potential sources of quality issues.
- Tested finished goods prior to shipment according to established protocols.
- Communicated effectively with management regarding progress toward meeting quality objectives.
- Documented inspection results by completing reports and logs and summarizing and entering data into quality database.
- Recommended improvement measures to production process to meet quality control standards.
- Trained newly hired employees by explaining company procedures, job duties and performance expectations.
- Inspected and repaired products to meet project expectations.
- Consulted with engineers to resolve quality, production and efficiency problems.
- Notified supervisors or other relevant personnel of test or production issues.
Line Worker
Forest River RV plt. 59 and 83
Elkhart, IN
07.2019 - 12.2021
- putty
- final repair
- door walker
- seal (inside/outside)
- cleaner (inside/outside)
- valance install
- graphics
- small parts install
- doors and drawers install
- midline repair
- final parts builder
Line Worker
Thor Industries
Wakarusa, IN
06.2017 - 12.2019
- graphics
- rough clean
- putty
- clean
- repair
Education
High School Diploma -
Ross Beatty High School
Cassopolis, MI05-2006
Some College (No Degree) - Nursing
Southwestern Michigan College
Dowagiac, MISkills
- Plant Safety And Organization
- Progress Monitoring
- Knowledgeable Of Quality Control Standards
- Inventory Monitoring
- Product Inspections
- Team Communication
- Employee Motivation
- Performance Reviews
- Personnel Recruitment
- Product Quality Control
- Inventory Counting
- Inventory Coordination
- Product Knowledge
- Product Assembly
- Product Documentation
Timeline
Production Group Leader
Winnebago
09.2023 - 02.2024
Production Group Leader
Keystone RV plt. 705
12.2021 - 09.2023
Line Worker
Keystone RV plt. 1 and 19
12.2021 - 09.2023
Quality Control Inspector
Forest River RV plt. 83
07.2019 - 12.2021
Line Worker
Forest River RV plt. 59 and 83
07.2019 - 12.2021
Line Worker
Thor Industries
06.2017 - 12.2019
High School Diploma -
Ross Beatty High School
Some College (No Degree) - Nursing
Southwestern Michigan College
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