Heather Lawrence
Albany,OR
Summary
Dynamic Director with a proven track record at Ridge Child Development Center, excelling in staff training and operational efficiency. Expert in regulatory compliance and relationship building, I successfully streamlined onboarding processes and enhanced family engagement, fostering a collaborative environment that improved team productivity and child development outcomes.
Overview
15
15
years of professional experience
Work History
Director
Ridge Child Development Center
07.2022 - Current
- Streamlined staff onboarding processes and ensured seamless integration of new hires into the team.
- Oversaw staff management, including scheduling, training, and compliance with licensing requirements.
- Managed child enrollment paperwork, billing accounts, and maintained accurate record-keeping to support operational efficiency.
- Led staff meetings to ensure alignment on organizational goals and strategies.
- Implemented targeted training initiatives to improve staff skills and productivity.
- Managed supply inventory to ensure optimal stock levels and efficient resource allocation.
- Cultivated strong relationships with families to enhance communication and support.
- Developed meaningful connections with families to improve engagement and understanding.
Director
Little Bird Child Care
01.2020 - 01.2022
- Facilitated the onboarding process for new staff, ensuring seamless integration into the team.
- Facilitated staff meetings to promote collaboration and strategic planning.
- Oversaw the completion of child enrollment paperwork.
- Maintained up-to-date knowledge of licensing requirements, ensuring all staff complied with necessary regulations.
- Directed staff operations to ensure efficient workflow and team cohesion.
- Coordinated staff schedules to ensure optimal coverage and efficiency.
- Oversaw supply inventory management, enhancing operational efficiency and cost-effectiveness.
- Developed meaningful connections with families to improve engagement and understanding.
Teacher/Curriculum Specialist
KinderCare
01.2018 - 01.2020
- Designed engaging lesson plans to support academic goals and foster student development.
- Conducted staff training sessions focused on curriculum development.
- Led curriculum-focused training initiatives for staff enhancement.
- Developed comprehensive curriculum for children aged weeks to 5 years, fostering early childhood development.
- Addressed the needs of children with challenges by adapting curriculum and teaching methods to promote academic growth.
- Conducted interactive circle time sessions to enhance children's communication skills and group participation.
- Assessed children's academic and social growth to support individualized learning plans.
Assistant Store Manager
Kay Jewelers Outlet
Albany, OR
08.2010 - 04.2013
- Coordinated with other departments to ensure smooth flow of operations.
- Established processes for monitoring customer satisfaction levels.
- Supervised daily operations including scheduling shifts, assigning duties.
- Monitored employee attendance records, timekeeping, and payroll information.
- Resolved conflicts between team members in an effective manner.
- Communicated regularly with customers to gain insights into their needs.
- Collaborated with management on developing strategic plans for achieving business goals.
- Implemented quality control measures to uphold company standards.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Education
Bachelors of Arts - Elementary Education
Concordia University
Portland, OR01.2018
Associate of Applied Science - Early Childhood Care and Education
Linn Benton Community College
Albany, OR01.2013
Skills
- Staff training
- Regulatory compliance
- Operational efficiency
- Record-keeping
- Supply inventory
- Child enrollment
- Employee onboarding
- Family engagement
- Curriculum development
- Conflict resolution
- Team management
- Relationship building
- Effective communication
Timeline
Director
Ridge Child Development Center
07.2022 - Current
Director
Little Bird Child Care
01.2020 - 01.2022
Teacher/Curriculum Specialist
KinderCare
01.2018 - 01.2020
Assistant Store Manager
Kay Jewelers Outlet
08.2010 - 04.2013
Bachelors of Arts - Elementary Education
Concordia University
Associate of Applied Science - Early Childhood Care and Education
Linn Benton Community College
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