Medical Office Assistant supporting front-desk flow and patient intake in primary care settings. Supports 25 patients per shift. Enters patient data into computer systems, manages phone calls, messages, and email follow-up, and keeps medical records organized for easy access. Helps patients move smoothly into waiting rooms while maintaining accurate, timely administrative support.
Overview
1
1
Certification
2
2
years of professional experience
Work History
Certified Nursing Assistant
Heritage Assisted Living
01.2023 - 01.2024
Supported 50 residents served daily with bathing, dressing, grooming, and restroom assistance.
Assisted residents with activities of daily living, including hygiene support and mobility assistance.
Maintained clean resident rooms and common areas to support a safe, comfortable living environment.
Provided physical support during daily activities while monitoring resident comfort and safety.
Communicated resident needs clearly to staff and supported respectful, patient-centered interactions.
Documented care tasks and shift handoff notes in line with HIPAA expectations and EHR documentation practices.
Medical Office Assistant
Doctor Watkins Family Practice
01.2022 - 01.2023
Support 25 patients per shift with rooming, waiting-room assistance, and basic mobility support.
Enter patient and healthcare information into computer systems with clear, organized documentation.
Answer phone calls, take messages, and reply to emails to keep patient communication timely.
Keep medical records organized and aligned with HIPAA compliance requirements.
Assist patients into waiting rooms and provide safe, attentive support during visits.
Support hygiene, feeding, and daily care tasks as needed in a family practice setting.
Education
Bachelor of Science - Public Health
Ball State University
Muncie, In
Associate of Applied Science - Healthcare Specialist
Ivy Tech Community College of Indiana
Richmond
12-2026
High School Diploma - undefined
Union City Community High School
Union City
01-2023
Skills
Patient vital signs monitoring
Activities of daily living assistance
Patient mobility assistance
Nutrition and feeding assistance
Personal hygiene support
HIPAA compliance
EHR documentation
Patient communication
Safety monitoring
Shift handoff reporting
Certification
Certified Nursing Assistant
Timeline
Certified Nursing Assistant
Heritage Assisted Living
01.2023 - 01.2024
Medical Office Assistant
Doctor Watkins Family Practice
01.2022 - 01.2023
High School Diploma - undefined
Union City Community High School
Bachelor of Science - Public Health
Ball State University
Associate of Applied Science - Healthcare Specialist