Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Heather Lawton

Harwinton

Summary

Dynamic Supervisor at Hartford Healthcare cafeteria/kitchen with proven expertise in workflow management and employee motivation. Successfully enhanced team efficiency through effective task delegation and conflict resolution. Committed to maintaining a safe environment by implementing rigorous training programs and safety protocols, ensuring high standards of service and patient satisfaction. Friendly and personable with strong people skills that lead to positive interactions and feedback from patients.

Overview

5
5
years of professional experience

Work History

Supervisor (PDA)

Hartford Healthcare
09.2020 - Current
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.

Education

High School Diploma -

Lewis S Mills
Burlington, CT
06-2019

Skills

  • Schedule development
  • Workflow management
  • Employee motivation
  • Conflict resolution
  • Attention to detail
  • Task delegation
  • Inventory oversight

Interests

  • Exploring various forms of art, such as painting, drawing, and fashion, to nurture creativity and personal growth
  • Creating digital artwork using software like Photoshop, Illustrator, or Procreate

Timeline

Supervisor (PDA)

Hartford Healthcare
09.2020 - Current

High School Diploma -

Lewis S Mills
Heather Lawton