Heather Lea Hartung
Allen,TX
Summary
Dedicated and compassionate NICU Registered Nurse (RN) with 17-year career history in direct patient care and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patient scenarios and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service. Reliable and dependable employee with strong work ethic. Eager to support all team members to ensure a safe and effective experience for all patients and their families.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Registered Nurse
Texas Health-Frisco
09.2023 - Current
- Expertise in the admission process of new patients requiring Level II NICU services.
- Facilitate patient transitions between different levels of care, ensuring continuity of services and minimizing disruptions in treatment plans.
- Conduct thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Skillfully manage challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Proficient in documenting all nursing interventions in an EMR.
Registered Nurse II
Methodist Richardson Medical Center
10.2021 - 06.2022
- Proficiency with admissions of new patients in a Level III NICU environment, including implementation of the "Golden Hour" for the extremely premature population.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Recruited by Unit Manager to participate in teaching the annual skills lab for all nurses working in the Women's, Infant's, and Children's departments.
Registered Nurse II
Children’s Hospital-Colorado
02.2018 - 07.2021
- Facilitated patient transitions between different levels of care, ensuring continuity of services and minimizing disruptions in treatment plans.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Utilized critical thinking skills to prioritize nursing interventions based on patients' acuity levels and individual needs.
- Provided support for patients' families during difficult medical decisions, serving as a liaison between the healthcare team and loved ones.
- Precepted newly graduated nurses to a Level III NICU setting as well as oriented new employees to the unit.
Registered Nurse II
Methodist Richardson Medical Center
03.2016 - 09.2017
Registered Nurse III
The Medical Center of Plano
06.2011 - 03.2016
- Proficiency with admissions of new patients in a Level III NICU environment, including implementation of the "Golden Hour" for the extremely premature population.
- Facilitated patient transitions between different levels of care, ensuring continuity of services and minimizing disruptions in treatment plans.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Utilized critical thinking skills to prioritize nursing interventions based on patients' acuity levels and individual needs.
- Provided support for patients' families during difficult medical decisions, serving as a liaison between the healthcare team and loved ones.
- Precepted newly graduated nurses to a Level III NICU setting as well as oriented new employees to the unit.
Registered Nurse II
Parkland Health and Hospital System
01.2007 - 12.2010
Education
B.S.-Nursing -
Aspen University
Denver, Colorado08.2021
NICU Residency -
Parkland Health and Hospital System
Dallas, Texas04.2007
A.D.-Nursing -
Collin County Community College
McKinney, Texas12.2006
Skills
- Premature infant care
- Collaborative Teamwork
- Attention to Detail
- Time Management
- Adaptable and Flexible
- Patient Safety
- Clinical judgment
- Effective Communication
- Cultural Competence
Certification
- RNC-NICU
- NRP/BLS
Timeline
Registered Nurse
Texas Health-Frisco
09.2023 - Current
Registered Nurse II
Methodist Richardson Medical Center
10.2021 - 06.2022
Registered Nurse II
Children’s Hospital-Colorado
02.2018 - 07.2021
Registered Nurse II
Methodist Richardson Medical Center
03.2016 - 09.2017
Registered Nurse III
The Medical Center of Plano
06.2011 - 03.2016
Registered Nurse II
Parkland Health and Hospital System
01.2007 - 12.2010
NICU Residency -
Parkland Health and Hospital System
A.D.-Nursing -
Collin County Community College
- RNC-NICU
- NRP/BLS
B.S.-Nursing -
Aspen University
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