Summary
Overview
Work History
Education
Skills
Timeline
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Heather Legere

Clearwater,FL

Summary

Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

22
22
years of professional experience

Work History

Restaurant Owner

Sweet Suprise Cakes, LLC
02.2014 - Current
  • Managed all baking operations professionally and handled all problems confidently.
  • Monitored inventory levels and identified opportunities for cost savings.
  • Developed and implemented policies and procedures to boost customer satisfaction and loyalty.
  • Guaranteed all baked goods were cooked according to customers tastes and needs.
  • Maintained cleanliness and hygiene in bakery premises.
  • Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
  • Supervised daily activities of bakery

Daycare Owner/Operator

The Beary Best Daycare - Heather Legere
10.2004 - 08.2023
  • Maintained high-quality child care standards based on developmentally appropriate practices.
  • Implemented school policies, procedures, and systems to promote safe and healthy environment in compliance with state standards.
  • Oversaw safety requirements, inspection, and certification procedures to facilitate annual licensing review.
  • Stayed current on guidelines to maintain compliant program operations.
  • Established and optimized program schedules to cover planned needs while capitalizing on opportunities to improve student learning.
  • Maintained accurate accounting of tuition and operating reports.

Administrative Assistant

Raymond James
09.2001 - 09.2004
  • Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
  • Documented and distributed meeting notes to identify, analyze, and improve workflows.
  • Used software to coordinate meetings, appointments, and tasks senior executives.
  • Handled scheduling for executive's calendar and prepared meeting agenda and materials.
  • Organized and updated schedules for executives.
  • Screened calls and emails and initiated actions to respond or direct messages for managers.
  • Scheduled appointments and handled calenders for senior leadership.
  • Implemented updated policies and practices for organization and monitored effect.
  • Coordinated and booked airfare, hotel and ground transportation and prepared itinerary to facilitate successful trips.
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Answered high volume of phone calls and email inquiries.
  • Developed and maintained automated alert systems for important deadlines.
  • Handled confidential and sensitive information with discretion and tact.
  • Used advanced software to prepare documents, reports, and presentations.

Education

Certificate - Computerized Health Records Management

Eton Technical Institute
Everett, WA
09.1993

Skills

  • Data Entry
  • Filing
  • Clerical Support
  • Office Administration
  • Business Administration
  • Records Management
  • Microsoft Office Suite
  • Documentation and Recordkeeping
  • Documentation and Control
  • Critical Thinking
  • Administrative Support
  • Data Management
  • Time Management

Timeline

Restaurant Owner

Sweet Suprise Cakes, LLC
02.2014 - Current

Daycare Owner/Operator

The Beary Best Daycare - Heather Legere
10.2004 - 08.2023

Administrative Assistant

Raymond James
09.2001 - 09.2004

Certificate - Computerized Health Records Management

Eton Technical Institute

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