Heather Letourneau
Fargo,ND
Summary
Professional registered nurse with substantial experience in various nursing specialties, including med-surg, orthopedics, long-term care, women's health and clinical research. Consistently delivers high-quality patient care, prioritizing high standards of patient safety and care. Dependable team member with time-management skills, always aiming to bring positivity to workplace environment, and committing to continuous professional growth.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Travel Registered Nurse
OneStaff Medical LLC
01.2025 - Current
- Delivered comprehensive patient care across diverse clinical settings, ensuring adherence to healthcare protocols.
- Collaborated with multidisciplinary teams to develop and implement individualized patient care plans.
- Monitored vital signs and assessed patient conditions, adjusting interventions as necessary for optimal outcomes.
- Administered medications and treatments in accordance with established guidelines, enhancing patient safety and comfort.
- Led orientation sessions for new nursing staff, fostering a collaborative work environment and improving team dynamics.
- Contributed to higher standards of care within the facility by mentoring new nurses and sharing best practices from prior experiences in various clinical settings.
- Improved patient recovery by providing skilled post-operative care and closely monitoring progress.
Triage Nurse
University of Minnesota Physicians
Minneapolis, MN
09.2024 - 08.2025
- Assessed patient conditions and prioritized care based on urgency and clinical guidelines, and implemented triage protocols.
- Scheduled appointments for patients not requiring emergency services but needing examination from provider and consulting directly with provider.
- Provided clear and concise instructions to patients, ensuring proper understanding and adherence to treatment protocols.
- Provided compassionate care for patients experiencing acute symptoms, offering emotional support and comfort during stressful situations.
- Collaborated with multidisciplinary teams to resolve issues for high-risk patients.
- Performed additional clinic and non-triage nurse duties such as instructing patients in general and specific medical care, performing nonstress tests, and administering medication and injections.
- Educated patients on self-care strategies and preventative measures to minimize future health complications.
Registered Nurse, Medical-Surgical Innovation Unit
Sanford Health
Fargo, ND
02.2022 - 03.2025
- Provided individualized care for acute trauma medical surgical patients, weight loss and bariatric-focused patients, and general surgery patients.
- Collaborated with medical team, including health care providers, to plan, implement and assess patient care.
- Educated patients and families on health management, medications, and treatment options.
- Participated in quality improvement initiatives aimed at enhancing patient outcomes and satisfaction.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
Community Life Educator- Women's Health
Sanford Health
Fargo, ND
01.2022 - 08.2023
- Presented health education information on labor and birthing, lactation, and newborn care for expectant parents or support personnel.
- Evaluated educational programs, recommending enhancements based on feedback and assessment results.
- Regularly met with team members to discuss best practices and develop innovative teaching strategies.
- Promoted collaborative classroom environment, facilitating hands-on learning.
Clinic Manager & Clinical Research Coordinator
Valley Weight Loss Clinic
Fargo, ND
07.2021 - 04.2023
- Oversaw daily operations of clinic, including billing, accounts receivable, inventory management, clinic policy development, staff training and supervision.
- Developed strategic initiatives to enhance clinic performance and operational efficiency.
- Managed inventory of supplies, minimizing shortages through proactive procurement strategies.
- Analyzed patient feedback data, identifying trends to inform service improvements and enhancements, and resolved patient complaints in a timely manner.
- Provided patient care, including phone triage, medication renewals, and patient education.
- Managed all aspects of clinical trials, including contract review, regulatory documentation, patient recruitment and retention, research activities and data entry.
Clinical Research Associate
Novum Pharmaceutical Research
Fargo, ND
02.2021 - 06.2022
- Performed various tasks, including collection of labs, vital signs, and EKGs, dosing of study participants, and recording accurate data.
- Observed participants during all phases of study activity and reported any adverse events to the lead study coordinator or principal investigator.
- Monitored trial progress, ensuring compliance with protocols and regulatory requirements.
- Reviewed study documentation for accuracy, completeness, and adherence to guidelines.
- Reviewed clinical data, source documentation, case report forms and investigative site regulatory files to verify accuracy and completion.
Clinical Research Specialist, RN
Sanford Health
Fargo, ND
10.2020 - 07.2021
- Coordinated and managed studies while strictly adhering to all levels of institutional, state and federal regulations and established research protocols.
- Collaborated with physician investigators to ensure safe and compliant investigational treatment or intervention, and follow-up.
- Managed data collection processes, enhancing accuracy and integrity of trial results.
- Documented all study-related procedures, processes, events, protocol deviations and exemptions, ensuring accuracy of data.
- Implemented quality assurance measures, ensuring adherence to Good Clinical Practice guidelines throughout trials.
Registered Nurse
Red River Women's Clinic
Fargo, ND
04.2019 - 10.2020
- Performed laboratory collection, administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention, and assisted physicians with various medical procedures, such as contraception insertion and removal, abdominal/pelvic ultrasounds, and dilation and curettage.
- Administered patient care by monitoring vital signs and responding to changes in condition.
- Provided support for patients enduring difficult medical decisions, serving as a liaison between the healthcare team and loved ones.
- Educated patients on reproductive function, contraception, STI/STD treatment and prevention, and follow-up care.
Education
Bachelor of Science - Nursing
Minnesota State University of Moorhead
05.2020
Associate Degree - Nursing
Minnesota State Community and Technical College
05.2018
Practical Nursing Diploma - undefined
Minnesota State Community and Technical College
05.2016
Skills
- Patient assessment and care
- Patient education
- Triage assessment
- Nursing documentation
- Medical-surgical nursing
- Orthopedic nursing
Certification
- RN, State of North Dakota, License #: R46421
- RN, State of Minnesota, License #: 2481944
- Basic Life Support (BLS) Certification
- Advanced Cardiac Life Support (ACLS) Certification
- NIH Stroke Scale (NIHSS) Certification
- American Nurses Association Member
- Association of Women’s Health, Obstetric and Neonatal Nurses Member
- North Dakota Nurses Association Member
Timeline
Travel Registered Nurse
OneStaff Medical LLC
01.2025 - Current
Triage Nurse
University of Minnesota Physicians
09.2024 - 08.2025
Registered Nurse, Medical-Surgical Innovation Unit
Sanford Health
02.2022 - 03.2025
Community Life Educator- Women's Health
Sanford Health
01.2022 - 08.2023
Clinic Manager & Clinical Research Coordinator
Valley Weight Loss Clinic
07.2021 - 04.2023
Clinical Research Associate
Novum Pharmaceutical Research
02.2021 - 06.2022
Clinical Research Specialist, RN
Sanford Health
10.2020 - 07.2021
Registered Nurse
Red River Women's Clinic
04.2019 - 10.2020
Associate Degree - Nursing
Minnesota State Community and Technical College
Practical Nursing Diploma - undefined
Minnesota State Community and Technical College
Bachelor of Science - Nursing
Minnesota State University of Moorhead