Heather L Holland

• Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
• Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions.
• Collaborated with cross-functional teams to ensure consistent branding across all company touchpoints and communications channels.
• Increased brand awareness by developing and implementing strategic marketing campaigns.
• Mentored junior team members, providing guidance and support to foster professional growth and skill development within the marketing department.
• Maintained documentation, detailing assignments, in-progress work and completed project milestones.
• Trained junior marketing staff, elevating team capabilities and performance.
• Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
• Continually maintained and improved company's reputation and positive image in markets served.

Door to Door in residential areas.

Speaking to homeowners about the benefits of updating their windows on their home that would lead to setting an appointment to show our products at a more convenient time.

• Processed weekly payroll and certified payroll
• Processed weekly accounts payable

• I answered the phone and help the other person with any questions they had
• I posted and edited obituaries to our website, newspapers, and news websites
• I created and printed all the service work for every service
• I filed death certificates with the appropriate State

• Answered the phone and assisted walk ins
• Handled first calls in getting them to the appropriate person
• Processed all accounts receivable and accounts payable
• Responsible for all service work to be done accurately and on time

• Verify invoices for payment
• Coding of invoices for payment
• Data Entry of approved invoices
• Weekly aging reports
• Weekly check runs
• Processed all through Sage accounting software

• Ensure proper and accurate credit card processing
• Create daily credit card reports for accounts receivable
• Setup storage customers for recurring payments
• Finalizing of all credit card payments
• Write credit card transfer checks
• Enter ad hoc bank transactions
• Some bank reconciliations
• Daily credit card deposits
• Processed all refunds
• I exhibit extreme confidentiality in all aspects of my work!

• Ensure accurate and timely weekly settlement processing for all vendors
• Reconciled monthly balance sheets
• Posting journal entries and ad hoc transactions
• Managed a multiline in bound call center
• Managed EFT's
• Compiled weekly and monthly financial reports

• Completing and verifying credit applications
• Data entry of customer information and approved loan agreements
• Processing and closing loans
• Managed company checkbook
• Filing UCC's and automobile titles with the State of Alabama
• Preparing short tax forms for tax returns
• In office collections
• Sales of supplemental insurance

• Determining valid returns
• Processing refunds
• Operating cash register
• Performing Western Union transactions
• Operating money order machine
• Producing change orders
• Supervise and assist all cashiers