Heather L. Jordan
Detroit, MI (remote)
Summary
Strategic HR leader with over 20 years of experience in talent strategy and organizational effectiveness across multi-business unit environments. Expertise in advising senior executives on business and talent decisions that drive growth and operational transformation. Proven success in organizational design, succession planning, and leadership development, resulting in strengthened talent pipelines and measurable business outcomes.
Overview
19
19
years of professional experience
Work History
Senior HR Business Partner, Care & Connection Business Units
The Clorox Company
Oakland, USA
09.2022 - Current
- Led enterprise transformation initiatives for ~600 employees across 7 business units, focusing on org design, workforce planning, and talent selection to achieve cost and efficiency targets while preserving employee experience
- Advised 7 General Managers and leadership teams, influencing decisions on complex business, talent, and transformation challenges
- Direct end-to-end performance, talent, and compensation cycles, achieving ~100% completion in goal setting and development planning while driving differentiated performance outcomes
- Directed large-scale organizational changes, managing 50+ job eliminations and 300+ employee transitions to support operating model evolution, divestitures, and workforce restructuring with compliant execution
- Partner on enterprise initiatives, including BU operating model startup, enterprise technology transformation, and ongoing integration, managing multiple workstreams in fast-paced environments
HR Business Partner, Marketing, R&D, IT
The Clorox Company
Oakland, USA
12.2021 - 09.2022
- Provided strategic HR leadership for Marketing, R&D, and IT, aligning talent strategies with business priorities for ~1,000 employees
- Led performance and compensation processes across functions, aligning compensation planning and calibration cycles with budget and enterprise guidelines
- Designed and facilitated People Manager Forums to enhance manager capability and execute enterprise talent priorities
Culture Transformation Lead
The Clorox Company
Oakland, USA
08.2019 - 12.2021
- Designed and executed multi-year transformation strategy, embedding simpler, faster, bolder ways of working to enhance organizational effectiveness
- Built and scaled enterprise tools and frameworks, integrating culture priorities into talent processes, training, and onboarding for sustained adoption
- Led decision-making sprint programs across 35 teams and 100+ employees, improving decision-making efficiency by 51% and effectiveness by 21%
HR Business Partner, Supply Chain
The Clorox Company
Oakland, USA
04.2017 - 08.2019
- Strategic HR partner to manufacturing leadership across 11 production sites, supporting workforce planning and organizational effectiveness
- Developed talent strategy, including succession planning, performance management, and calibration processes, to enhance leadership capability and strengthen bench strength
- Led collective bargaining negotiations for Kingsford manufacturing, collaborating with senior leaders and counsel to achieve agreements that supported business objectives and preserved positive labor relations
Corporate Talent Program Manager
The Clorox Company
Oakland, USA
05.2015 - 04.2017
- Managed enterprise talent programs, launching General Manager development program and redesigning high-potential leadership program to enhance talent pipeline and readiness
- Implemented enterprise leadership model and aligned 360 feedback process, leading people analytics workstream during acquisition due diligence to support strategic objectives
- Led cross-functional teams to execute product development initiatives.
- Managed project timelines and resources for new product launches.
- Facilitated communication between departments to align project goals.
HR Project Manager, Supply Chain
The Clorox Company
Oakland, USA
12.2012 - 05.2015
- Delivered talent and organizational effectiveness initiatives for 3,200-employee global supply chain organization, enhancing performance management for 975 salaried employees
- Partnered on policy redesign and leadership development, leading union collective bargaining negotiations for Cleaning and Kingsford manufacturing sites to align labor strategy with organizational goals
- Implemented a standardized timekeeping system across 23 plants, improving operational efficiency
Plant HR Manager/Employee Relations Manager
The Clorox Company
Oakland, USA
03.2012 - 12.2012
- Led HR initiatives for 150-employee manufacturing plant, collaborating with site leadership to enhance workforce performance and align with operational priorities while managing team of 2 HR coordinators
- Resolved 70+ complex employee relations matters, identified trends, and strengthened leadership capability through targeted interventions
HR Manager – Engineering & Technology
Whirlpool Corporation
Benton Harbor, USA
07.2010 - 03.2012
- Supported global engineering organization of 850 employees, partnered with senior leadership to align talent strategy with business and innovation priorities
- Directed recruiting for ~60 roles and succession planning across 95 global leadership positions, strengthened talent pipelines and ensured leadership continuity
- Led engagement and inclusion initiatives, increased engagement by 5% (87% → 92%) and boosted female representation in engineering leadership by 33%
Talent & Organizational Effectiveness Lead
Whirlpool Corporation
Benton Harbor, USA
01.2010 - 07.2010
- Led global organizational effectiveness initiatives for 19,000 salaried employees, aligning talent strategies with enterprise priorities to enhance workforce engagement
- Implemented enterprise performance management system (SuccessFactors), modernizing talent processes and enabling scalable talent management solutions
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Executed daily operational tasks with precision in a fast-paced environment.
HR Business Partner – Sales
Whirlpool Corporation
Benton Harbor, USA
09.2008 - 01.2010
- Aligned talent strategy with business growth objectives for 250-employee sales organization
- Led strategic hiring initiative for Jenn-Air rebrand, hiring 21 field sales roles in 3 months, facilitating restructuring across 60+ roles
- Collaborated with leadership to align HR strategies with business objectives.
- Advised managers on employee relations and performance management issues.
- Facilitated training programs to enhance employee skills and engagement.
HR Business Partner – Supply Chain
Whirlpool Corporation
Benton Harbor, USA
06.2007 - 09.2008
- Partnered with leadership to align HR strategy with operational and talent priorities in 700-employee supply chain organization
- Led talent identification and leadership development initiatives, enhancing early career pipelines and recruitment processes for 95+ leaders
- Advised leadership on workforce planning and talent acquisition strategies.
- Collaborated with management to align HR strategies with business goals.
- Facilitated employee training programs to enhance skills and knowledge.
Education
Master of Human Resources and Labor Relations -
MICHIGAN STATE UNIVERSITY
Bachelor of Science - Psychology, Additional Major in Human Resources
MICHIGAN STATE UNIVERSITY
Timeline
Senior HR Business Partner, Care & Connection Business Units
The Clorox Company
09.2022 - Current
HR Business Partner, Marketing, R&D, IT
The Clorox Company
12.2021 - 09.2022
Culture Transformation Lead
The Clorox Company
08.2019 - 12.2021
HR Business Partner, Supply Chain
The Clorox Company
04.2017 - 08.2019
Corporate Talent Program Manager
The Clorox Company
05.2015 - 04.2017
HR Project Manager, Supply Chain
The Clorox Company
12.2012 - 05.2015
Plant HR Manager/Employee Relations Manager
The Clorox Company
03.2012 - 12.2012
HR Manager – Engineering & Technology
Whirlpool Corporation
07.2010 - 03.2012
Talent & Organizational Effectiveness Lead
Whirlpool Corporation
01.2010 - 07.2010
HR Business Partner – Sales
Whirlpool Corporation
09.2008 - 01.2010
HR Business Partner – Supply Chain
Whirlpool Corporation
06.2007 - 09.2008
Master of Human Resources and Labor Relations -
MICHIGAN STATE UNIVERSITY
Bachelor of Science - Psychology, Additional Major in Human Resources
MICHIGAN STATE UNIVERSITY